We'd let go of our State Farm auto insurance while keeping the property policy in going overseas…read morefor an extended period with no end date. In returning to the United States, we sought to renew an auto policy, add a new auto policy, and learn about the business endorsement on a personal auto policy. Unfortunately, Brandon Mclain, our apparent contact point at Kevin Bohlig's State Farm agency: 1/ became particularly vague and impatient on the phone call when we sought clarity regarding the usage requirements of a business endorsement, 2/ sent quotes for the two auto policies after the phone call, with no additional numbers or information regarding the business endorsement option that we'd continually requested to consider. We emailed a response restating the four questions we'd attempted to cover over the phone - numerically listed to ensure that none would be overlooked. Even then, Brandon managed to directly ignore half of our questions while asking exactly one question as his response to the other two questions, offering no additional information or clarity whatsoever, and 3/ has not responded in the five days since receiving our response to that one question. We've now lost half of the 10 days of leeway to register a car purchase in the state of Minnesota without penalty in waiting on Brandon. I thank this experience for serving as the catalyst that led to our consideration of and decision to now shop for a new State Farm agency. State Farm has won our trust given the company's treatment of two incidents last year - one car caught on fire as we were driving, for instance. Unfortunately, this State Farm agency has lost our trust in its professionalism, so it's time for us to start a new long-term relationship with another State Farm agency that offers us the communication, clarity, and respect of its clients' time and needs that we expected to find at Kevin Bohlig's State Farm agency. Janice Volk, however, is an absolute gem. I wish her private office came with a window - her cheery energy deserves to shine in a brighter environment.

Did a great job getting me signed up for a cheaper policy. Easy and quick dealing with people in…read morethe office

Jay and his team are doing a great job handling my home, cabin, autos, business and health…read moreinsurance needs. Nice job!

Not good on the phone.. he didnt even let me speak. wont recommend. I am a potential customer but…read morehe hang up on me.

My family and I have been working with Joe S. at FCI for years now, and he has never failed to…read moredeliver the absolute best service and options to all of us. He's helped me navigate new insurance options for 3 vehicles now, and each and every time he's been there with an amazing deal and the service to match. They keep their eyes on the real prize - what's best for their clients. I cannot recommend it enough, do yourself a favor and give them the opportunity to give you the same gift that they have given us!

Early 2019 My wife and I were preparing to move out of state. I went to my Insurance agent to ask…read morea question and after 3 weeks without any clarification I started to look for a broker that could help us during our transition. I contacted First Class Insurance Brokers and spoke to Marc Sidaros. Marc was able to answer my questions that day. I got rid of my agent and transferred my business to him immediately. What I anticipated as being a short term relationship has continued to this day. Even now living more than 300 miles away the distance has not been a hindrance and I wouldn't considered finding another agent.

Rick has been my insurance agent for at least 18 years now and he ALWAYS goes above and beyond! He…read moregets back to you SO promptly and makes the whole process so much easier and less stressful! He takes care of his clients and truly cares! I would recommend anyone to give Rick a call! He will not hesitate to do his absolute best for you! #bestinsuranceagentever

From the owner: RC4 Insurance Agency, LLC is a member of Corporate Four Insurance Agency, Inc. an Independent…read moreInsurance Agency, free to choose the best carrier for your insurance needs. We do not work for an insurance company; we work for you. We work on your side when you have a loss and follow through to see that you get fair, prompt payment and service. RC4 Insurance Agency, LLC represents a carefully selected group of financially strong, reputable insurance companies, therefore, we are able to offer you the best coverage at the most competitive price. RC4 Insurance Agency LLC creates exceptional value by providing superior service and offering specialized insurance coverage options for our business and personal insurance clients with over 40 different insurance carriers.

Does not work in or come into office anymore & current staff of two aren't licensed in life…read moreinsurance. Always referred to corporate. Started out great as a client of his Father, Casey, but Austin seems for quite some time to leave things up to his "staff" or Corporate. I have moved on to a different agent after 28+ years.

I've found been Farmers Insurance's premiums very affordable. PLUS: i have known a number of…read moreinsurance agents, and Austin Miller is a real standout. He has helped my spouse and me through a number of emergencies and crises. We have needed him on the spot immediately, and he showed up instantly to calm things down. If you need a lot of personal help, Austin is happy to lend a hand. He is very available, and i believe he makes each client feel like he/she is gold. If you prefer your agent to be laissez-faire, he can be hands-off, too. We got a got a trustworthy advisor along with Farmers Insurance's reasonable rates. I'm really happy that we found Austin. Our hasn't hasn't been hit by a tornado yet, but if there is a disaster, i know we can count on Austin.

Tried multiple times to contact after original quote but received no call back or email back. Was…read morehoping for a great experience or atleast a call back on why they aren't responding calls.

Highly recommend this agency. They'll give you a variety of options for different companies and be…read morecandid about your insurance needs. Helped me get special coverage for Uber driving and also do my house!

Been trying to get a couple policies changed and 2 stopped since 1/16. lack customer service and…read moreaccountability. They are way to expensive for this to be happening.

I really like NYLife but they're going to have to do a BIG SWEEP over their offices in ALL states…read morebecause this is what happened to us in one of their states. And, first, here are the repercussions they have caused. We went to them to protect our assets for our kids. We wanted a LTC policy so our kids wouldn't lose all we've built to pass on to them. One bad result is NOW, as we cancel the policies we took out because of unethical practices on their rep's part, my husband is afraid to try again, leaving NOW our kids unprotected from losing everything to some facility. Here's what happened: We walked in, made it clear we only wanted to cover one of us because we couldn't afford to cover both. She convinced us that $398/mo would cover both of us with $5,000/mo for five years. Over and over, we made it clear that we understood that $398/mo would cover both of us and asked if that was correct? Then, we got approved and expected over $600 to come out of the bank one time after the approval to catch everything up; then it would go back to the monthly cost we expected. OVER $1,200.00 came out of our account (!) and they were going to take the monthly three-hundred-something TWICE each month! She tricked us and hoped we'd decide to just keep it instead of all the trouble we now have to go through to, once again, try to protect our children from losing all we've built. AND, we almost went overdrawn in our checking account because we expected and prepared for $600 to come out to catch us up and then go from there, but TWICE THAT WAS TAKEN! And you KNOW how she is going to try to skate by this and act as if WE didn't understand. Oh no, she understood full well what we were saying (I am completely literate, thank you) and expecting but hoped we wouldn't bother to go to all the trouble this is now causing us. Who has $1,200 extra dollars when they made it perfectly clear they didn't even have the $400 extra in their monthly budget???