Epiphany Dermatology in Muskogee, OK is one of the worst healthcare businesses that I have ever…read morestepped foot in. The issues that I faced in two appointments at the end of 2023 are as follows: (1) They have an office staff; but, every time I called, my call was steered to voicemail and I would say only half the time my calls were returned. (2) When my main provider's pharmacist called to discuss prescription items, they never got a live person either. Over a month with 5 outgoing phone calls from my pharmacist, Epiphany NEVER returned the phone calls. All in all, this is one of the poorest and most unprofessional places that I have ever been referred to. I will never recommend their services to anyone.

DO NOT GO, if I could give a negative number I would, we called over the phone and explained our…read moresituation not once but 3 times!!! They told us they could take care of it, we wait 5 months for the appointment, drive an hour just to have a rude customer service. Michelle blonde lady at front obviously has no people skills. She literally said and I quote 'skin cancer is a slow cancer' like nice that's what should be said. Melanoma runs in my husband family and should be never be taken that lightly especially in this trade profession. Id also make a note that I called south side dermatologist and they fit me in right away! Just down the road I'd highly recommend 333 S 38th St Muskogee, OK 74401 United States

Dr Morgan is amazing! If you have had the pleasure of being…read morein your her office, consider yourself very blessed. Dr Morgan is in practice for herself so it's so comforting to call and schedule with no big fuss or a ridiculous 3 to 6 month wait. She has done my full body checks and you can just see how detailed and thorough she is. It is very apparent. Dr Morgan is very compassionate and kind great bedside manner and just an overall sweet personality. my insurance is an HMO thus I choose to pay out-of-pocket to see Dr. Morgan. Her pricing is very fair especially in today's time.

Dr Morgan is very professional, knowledgeable, thorough and kind. She has done an excellent job in…read moretreating our family in various dermatological needs.

Two weeks to book. Attitude when rescheduling. No food or drink. $25 fees for them to look at any…read morepaperwork you give them. Immediately asked for my DL and insurance. They advised they will bill at higer insurance rates and weeks later if insurance doesn't pay, it'll be a surprise bill. I requested to delete my insurance and I'll do selfpay rate. They refused, claiming it's insurance fraud. Absolutely BS. Don't waste your time. Horrible staff. Dishonest and deceptive practices.

Dr Rice is a great dermatologist. She is knowledgeable and respected in the medical community. Her…read morebedside manner is amazing and her memory of patients and details is incredible, without reviewing your chart. She knows and cares about her patients. Finally, the best for last is she almost always runs on time. No long waits here.

I was 10 minutes late to a simple check up appointment. Said she couldn't see me because her own…read morelazy ass wasn't in her office for the 1 out of 2 days she works there so all appointments for the previous day was moved to my appointment day. I've had an on going issue for 8 months and her office couldn't sympathize with me that I drove an hour to come to my check up. I do not recommend.

The clinician at this location Jenna King (who is not a dermatologist btw) had looked at and…read moretouched around my right eye area during our appointment (I had no illness or infections of my eyes, she was looking at vein which I asked her if the vein could be removed by a plastic surgeon, or if veins around the eye cannot be removed). The next day I woke up w so much green pus and crust in my right eye I could not open it without using my hand to pry my eye open. I saw a doctor that day and was diagnosed with a pink eye infection (never had this before in my life). This resulted in me having continual pink eye infections that were difficult to treat with antibiotics and traveled back and forth between my two eyes for about 3 months, causing each eye to be blood red for long periods. It was embarrassing and affected my job. Further, I could not wear contact lenses for almost half a year. She caused me a lot of pain and suffering. From this experience I state that Jenna King is a very unsanitary clinician and that US Dermatology Partners in Muskogee is an incredibly unsanitary facility. She only touched that right eye area (not my left) and the next morning (about 12 hours later) I woke up with a horrible infection on that right eye. In addition to this, Jenna King told me (per the blood report I had at her clinic) that I had an autoimmune disorder and told me a specific type she thought I had (again this woman is not a doctor-so her being so conclusive about this medical diagnosis from bloodwork at her clinic is outside her scope of practice). Due to the conversation with her I believed for many months (from about January 2024 until May 2024, that I then had a life-altering autoimmune disease (which caused me significant depression and social isolation during that period). I saw a Rheumatologist MD specialist around May 2024 and was retested and informed I absolutely had no autoimmune disease (that it only looked that way when I was previously tested as I had the flu near around the time of the first blood test). This person Jenna King has poor hygiene practices and has had discussions with patients (me) outside of her scope of practice. Further when she told me I had an autoimmune disease, she was incredibly abusive, gaslighted me (she told me to not interrupt her-when actually she had interrupted me), and controlling while telling me I had a life-altering disease. I cannot imagine how anyone could be so rude, disrespectful, and self centered while telling someone they have a life altering disease. Let alone she was wrong and should not have hinted at this in the way she did, as it was outside her scope of practice. Horrific experience. Avoid at all costs.

Finding a great Dr. takes research and patience! If you're looking for a great, skin care…read moreprofessional, I highly recommend Dr. Andrea Jergens! She's patient, thorough, friendly, knowledgable, and provides timely visits! Before arriving, I felt anxious about the procedure as I have a low tolerance for pain. Dr. Jergens eased my concerns and made me feel comfortable! She and her team truly provide exceptional medical services! If you're a sun-lover like myself, she can also performs annual body scans. I walked out with a bandaid and a smile!

Horrible experience in Jurgens office. Came for the appointment and was shacked to see the waiting…read moreroom being totally full of people. For my question if all these people are scheduled ahead of me, the receptionist said that's actually not all, the exam rooms are filled with patients too. It would of take several hours of waiting before my turn would be that day. I spoke to their business manager who came up with an exuces and shamelessly lied to me that they don't know ahead what is the reason for visit people are coming to see the doctor for. Not true, they ask this questions when you schedule your appointment and know the reason of your visit. I asked why they didn't call me being so much behind so I would not miss the hours of work and they said that they never call. Disrespectful and careless about others, hunting for big money only! Stay away!

Everyone that I encountered was professional and friendly. Care was explained for each step.read more

The experience felt rushed, cursory, I didn't have cancer so I felt pushed out. The wait time was…read moreshort but I will not be returning.

Had a great first experience with a new dermatologist, Dr Alison Fischer. My referral was processed…read morequickly, and I was scheduled for an appointment much sooner than expected. The front office staff was helpful, all extremely COVID cautious, with temperature checks, screening questions, plexiglass and hand sanitizer in the small lobby area. Everyone, including other patients in the lobby area, was masked. Dr Alison Fischer was professional, caring and took her time to discuss and explain several procedures and treatment options. She was also able to do one of the procedures in the office on the same day, without having to schedule another appointment. The MA during my appointment was excellent as well. I will definitely be continuing my dermatological care with Southside in the future.

My experience with Southside Dermatology has been one of the worst experiences and one of the most…read moreunprofessional places I have been. After arriving at my appointment the staff was 20 minutes behind schedule (this is the second time this has happened to me, my first preliminary appointment was also 20 minutes late to start). I have a couple of appointments scheduled to remove a couple of sebaceous cysts, different locations, different sizes, so they have different prices. As this particular appointment I scheduled a specific cyst removal with a specific price, as I walked into the procedure room, I am greeted with the question of what cyst is bothering me the most, which cyst are we removing today, which confused me because I was scheduled for a specific removal and had already paid for that specific one. As I stated to her which one we were removing, that is what I scheduled, planned for at my preliminary appointment, and the specific one I paid for, the lady replied, Oh it doesn't matter, but of course it did matter. From the moment I walked into that room, it was unorganized and chaotic. I was then asked to lay on my stomach to which I replied. I'm pregnant. I can't lay on my stomach. The assistant's eyes popped and she frantically says well, I don't even know if we can do this if you're pregnant and proceeds to run out of the room, before she makes it out of the door, I responded I had a preliminary appointment we discussed this and what anesthetic medication I need. She still leaves, comes back shortly later with the PA, Julie who is doing the procedure. They just come into the room like nothing just happened. I noticed syringes and asked what those were for as we had discussed at my previous appointment to use a topical anesthesia. She responded that they don't use topical anesthesia and of course I questioned her, why then we had the discussion about using the topical if they didn't use the topical. This is what we had discussed and what I had planned. Being pregnant I wanted to run this by my caregiver so I asked for a moment to call them to which the reply was sure we'll go see some other patients and then we'll get back to you which was frustrating as this appointment was already now 30 minutes behind schedule and I had appointments after this appointment I needed to make. The injection anesthesia is okayed by my caregiver. Why the specific procedure, pregnancy, or anesthesia was overlooked or not noted in my chart is inappropriate and unacceptable for medical procedures. The procedure begins, as it is happening I am met with conversation from the PA on the topic of homebirth (I am having a homebirth) and how she could never do that, she has seen to many emergency experiences. A conversation that is poor bedside manner and inappropriate from a medical dermatologist. She continued sharing she had worked in the ER. While the assistant began talking about her student loans and looking for personal advice from the PA. All while I am laying there is disbelief. During the procedure, I began to bleed profusely, I can feel it running down the side of my head, it was everywhere. They had trouble getting me to stop bleeding. Finally as the stitches were being put in, which was not numb, I stated I can feel that and the PA response was yes I am pulling, no other anesthesia was offered so I literally had to sit through my scalp being stitched back together. It was painful! After she finishes the stitches, she states the assistant would bandage me up, have good week and bolts out the door. No after care instructions, NOTHING. At this point I can feel blood oozing down my neck and I reached back to see how bad it was, my hand was completely covered in blood and I asked for a wet wipe to wipe my hand and the assistant smugly said I have to get your head bandage first. So there I lay, with blood on both sides of my head, neck and hands. She was having trouble getting me bandaged, I was still bleeding so calls for the PA Julie and another staff member informed her that Julie had left for the day. Her response was "seriously" and I thought the same thing! I am a patient, who is pregnant, and still bleeding and not fully bandaged and the person in charge of the procedure has already left for the day?! Malpractice. Especially from an individual who has worked in the ER! The assistant finds another staff member to help her bandage me. They finish, hand me a little bag with after care instructions and leave the room! They did not go over any after care instructions at all. She told me if I bleed through the bandage, just replace it without sharing how to do so. They left me with a bloody hand (never got the wet wipe), thick dried matted blood in my hair, and on my neck, and the blood had soaked through the other side of my shirt. I then had to walk myself out of the back of the office while plenty of staff set at their desks. No one offered any help, no goodbyes, thank you, if you need anything call, nothing.

The girls are always playing on their phones. I walk in and want to be welcomed. Leana is typically…read morein the front when I go in and she is especially, rude. I find it hard to believe she still works there. I know half of her family drama just by walking in and waiting to be checked in.

From the owner: Intentional. Kind. Unhurried. At Ozark Dermatology, we strive to embody each of these words in…read moreevery area of our practice, from check-in to check-out. Intentional: To us, it is not just a job - it is a calling. Our providers strive to treat every patient the way they would like to be treated. Each patient interaction across all of our clinic locations plays a role in providing great care. We want to always make each call, email, post and clinic visit count. Kind: At Ozark Dermatology, our goal is to treat our patients like friends and family. Patients are often scared or have some level of anxiety when going to the doctor. It is important to our team that we create a warm and welcoming environment from check in to check out. Unhurried: Our goal is to take the time needed with each patient to fully address all of their health needs. By partnering with patients, we address their concerns and then teach the best scientifically-based options for ongoing care. We utilize a creative, collaborative, and problem-solving approach that honors the privilege it is to care for you and your loved ones.

This is the clinic where I have been coming for the last several years. The doctor (Dr. Lewis a…read moredermatologist) has been treating even been longer than he has been practicing at this location as he came here from a previous clinic. He is an excellent dermatologist and sees not only me, but also my wife, my mother-in-law, my father and my mother. He helped my mother-in-law with some skin cancer and was able to successfully treat her with minimal issues. We trust him and we enjoy the care and professionalism of the clinic very much.

I just love Dr. Stites Dermatology clinic. Everyone is so kind and professional from start to…read morefinish. Dr. Stites explains everything before he starts the procedure. His medical staff also explains everything in detail. The clinic is beautiful and very clean. I would highly recommend Dr. Stites clinic to anyone. They offer so many different options it's incredible. There's little to no paper work. No messy charts, piles of paper work or files to pull. All medical staff use a tablet when you are in the room. Other staff use a computer for check in/out and next appointment. They are very helpful with working with dates and times for appointments. Thank you Dr. Stites and all staff members. Deb Card