After hurricane Harvey, we needed new service because the previous carrier (coughATTcough) wasn't…read morecutting it plus we had other issues. We were surprised this location was open but grateful for it. Our rep was patient with our questions and concerns. We had a couple of hiccups with getting our service started due to congestion of their program, which wasn't at any fault of his. Our rep powered through and manage to get our lines working perfectly. We are grateful for all the effort he put in for us to make sure we are happy with his service.

Great service! The worker bilal helped me with my phone and was very calm and patient. Would…read morerecommend him for any service!

Update: after an hour and a half I decided to leave and have corporate send me another phone. While…read moreI was there I asked who was in charge and they told me he had went to lunch. I said who's in charge while he is at lunch and he told me no one. I asked for the Regional managers contact info to inform him that there is no management at that store. They contacted the person in charge and they refused to provide that information. The associate I dealt with was Andres and he was very smart mouthed and rude. Why would you ever provide your personal information to a location to no one in charge. I would highly recommend visiting any other location. Awful experience at this Verizon store. Would go to any location but this one. iPhone I just purchased had a defective battery. Within 2 weeks I came in to exchange it for the exact same model. After chatting with Verizon agent on line I was assured they could just swap it out. Charged me a $50 restocking fee and a $29 transfer fee. Then told me that they could not transfer my info from the defective phone to the new phone. I am still here after a half an hour waiting for my phone to back up. Run from this store to any other store.

Not only did the salesman act very uninterested in helping me rather than playing on his phone but…read morewhen another customer came in, he just passed me off without even really saying anything which was extremely rude and disrespectful. I have been a Verizon customer for over 20 years even before Verizon was Verizon, I won't be coming back to the store, horrible customer service.

I wanted to install Starlink equipment on my roof, but it was difficult to find an installer. After…read morea few "we don't provide that service" messages, Dan at Houston Media Systems stepped up and installed my Starlink. He arrived when he said and was very professional. He did exactly what we wanted and needed to do at a reasonable price. I would definitely recommend Houston Media Systems.

From the owner: -TXDish.com -starlink@txdish.com…read more -713.464.0101 WhatsApp 713.584.5555 Houston Media Systems / TXDish provides expert connectivity solutions for homes, businesses, and remote locations worldwide. We specialize in Starlink installation, managed services, and LTE Wi-Fi hotspots, delivering reliable high-speed internet even where no one else can. - Our Services Include: Starlink Installation – Residential, commercial, and off-grid locations, including lodges, ranches, and maritime setups. - Antenna & Network Setup – Professional installation for optimal performance. - Managed Starlink Services – Enterprise-grade priority plans with dedicated account managers, advanced support, and real-time monitoring dashboards. - Scalable Business Connectivity – Easily expand to multiple sites with consolidated billing and seamless management. - LTE Wi-Fi Hotspot Solutions – Reliable mobile internet for temporary sites or backup connectivity. - Custom Consultations – Personalized solutions based on your location and needs. - Bundled Connectivity Options – Combine Starlink, LTE, and other HMS services. - Nationwide & international coverage - Fast, professional installations - Enterprise-grade support and monitoring - Available for new or existing Starlink accounts - Serving energy, industrial, and remote-site clients with proven reliability - No matter how remote your location, Houston Media Systems keeps you connected — fast, reliable, and hassle-free.

They do everything. Small to tall. Can't go wrong. Cabels to routers. On time and effecient.read more

Had Data-Tel Services come out and run some data and voice cabling for my office... they were very…read moreprofessional, knowledgeable and everything done cleanly and worked the first time out the gates. Since then they've added 4 phones, and 6 security cameras. Installed a professional rack and upgraded all my networking infrastructure. Thank to Data-Tel! Awesome! Job....

I walked in as I was having some issues with my phone. Daniel and the store manager on duty on…read more(2-2-26 at 11am) were both extremely helpful. They were able to assist me. I loved how patient they were during my visit in trying to help me and provide a solution. Other staff were also nice in welcoming me into the store. Overall, their customer service was top notch, and I will continue to go to that store for future issues or purchases.

**1-Star Review**…read more Horrible customer service. Derick helped my boyfriend and me set up a plan together and made it seem like our monthly bill would be **$120**. About two weeks later, we checked our account and our bill was **$289**. How does a bill jump that high? We went back to speak with Derick, and it turned out he didn't know what he was talking about. He added an extra line that he claimed was "free," but it was actually adding about **$50** to our bill. On top of that, the plan itself was never going to be $120 like we were promised. We've been dealing with this issue for about a month and a half. Every time we contacted T-Mobile, we were told they could get our bill down to the $120 we were originally promised, but nothing was ever resolved. We eventually went back to the store and spoke with the manager, but that wasn't helpful either. He told us it was Derick's first day and basically said it wasn't his fault. While I understand that new employees are learning, customers shouldn't have to pay the price for misinformation. At this point, we would cancel T-Mobile, but we're stuck because we have to pay off our phones first. This has been one of the worst customer service experiences I've ever had. I expected honesty and transparency, but instead we've dealt with broken promises, billing issues, and no real solution.

Save yourself a headache and go with a different provider. I've been a customer for well over 5…read moreyears. Feels like almost every month my internet is down for a day or two.

We started with Windstream back in 2020 for $68.02 / month. Now we are paying 148.00 for the same…read more200 megabytes. The customer loyalty woman openly admitted the doing price hikes twice a year. The competitors are currently offering 5 gigs for less than $100 / month. There is no phone call to warn you or an official statement that they are changing the agreed-upon price. The change is just on your bill. If you have a third party handling your accounting, you will NEVER know it's happening. The company is run by total thieves.