On December 5, 2020, after a wonderful vacation out of the country, I came home and immediately found my cat lifeless in the corner. Initially I thought he may have had a seizure or a stroke. The pet sitter had just left at 8 pm and I arrived home at 11:15 pm so I would have never guessed he'd been laying there all day struggling to live....but I watched my camera footage and that is exactly what had happened. He had laid there, attempting to get up twice and failing, once moaning out in pain and he was ignored, even laughed at. The sitter and her boyfriend walked past him over and over and never checked on him. The position he was laying in wasn't normal and it never became concerning when he cried or did not move in well over 6 hours. Combine that with the slamming of my cabinet doors while she fought with her boyfriend, putting her shoes on my brand new furniture, and leaving pee soaked diapers and condom wrappers in my bathroom trashcan, I cannot in good faith recommend this company. My cat suffered needlessly. The contract I filled out with them gave them more contacts than asked for in case of an emergency and my daughter lives 2 streets away. All they would have had to do was care and call for help. After I sent a detailed email stating the exact time each incident of my cat trying to get up and moaning out in pain happened, I got no response. I sent it again via facebook messenger and was told they read my email yesterday and again, they were very sorry for my loss. Sorry for my loss? Where is the apology for allowing my cat to lay there dying hour after hour? Where is the apology for the disrespect for my home? Where is the verification that the girl entrusted with my pets care has been fired and will never be allowed to do this to another pet or family? My heart is broken and I'm in complete shock that someone who chooses to work with pets had such disregard for a pet in very obvious need of help. read more