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    Breakaway Management

    3.4 (5 reviews)
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    Services - Breakaway Management

    Condominiums

    Homeowner association

    Property management

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    Recommended Reviews - Breakaway Management

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    1 year ago

    Helpful 1
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    9 years ago

    Helpful 6
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    6 years ago

    Very good property management company. They listen to my concerns and take action to solve problems. Thank you!

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    7 years ago

    As an owner, we've had a great experience with this company. Their staff has been very responsive when we've needed assistance.

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    6 years ago

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    Good Steward Building Management - Installing a new butterfly intercom system to give residents peace of mind when buzzing people in.

    Good Steward Building Management

    (31 reviews)

    Noble Square, West Town

    Honestly, I think it's ridiculous that I even have to give them one star to give the world a fair…read morewarning of how incompetent this company is. I would avoid them at all cost, especially if you are a renter as it is evident that they do not see the importance of maintaining people's housing, a basic human right. I called GSBM more than a week ago to let them know that we were having draining issues in kitchen, specifically the kitchen sink not draining and the dishwasher draining into the kitchen sink. CLEARLY NOT CORRECT. Upon calling they informed me as a renter, it is their policy to not communicate with renters, even though we are the ones experiencing and dealing with the problem. I don't know in what world that makes sense but clearly GSBM is not operating here on Earth!! Thankfully the owner of our unit is very responsive and immediately called to report the problem officially (using the exact same steps that I had just taken, but that is besides the point). On Monday this week, after more than 5 days with no response, we called a plumber on our own. After paying $1300 for the plumber to snake the drains and say the problem is beyond our unit, we called GSBM back. Alas, they still do nothing a fail to return calls for days. At the advice of our plumber, we are not using the kitchen sink or dishwasher, yet each day it fills with dirty water from the units above and GSBM does nothing. They won't even help us contact the units above so that the water will quit coming in until the water is fixed. I've spent probably an hour to an hour and a half of the past 11 days draining water from our kitchen sink and dishwasher with a measuring cup while they continue to drag their feet and show their inability to be even 1% helpful. If you are doing anything with GSBM I would seriously reconsider unless you want to be treated like complete trash and reminded that you actually don't matter one bit. Amid rising assessments at the property you thought things would maybe improve, but it seems they are just funneling that money straight into the pockets of whoever can be the least helpful, biggest jackass of the month. -5 stars

    This management group is great. I have lived in condo buildings for 40 years. More recently, my…read morecurrent building went thru two companies in two years. I had never heard of GSBM before and I am so happy and pleased to say these folks are fabulous, responsive, great portal system and they actually answer the phone and personally respond to emails. Highly recommend them!

    Urban Apple

    Urban Apple

    (3 reviews)

    We previously provided cleaning services for Urban Apple Realty. After four months of service, we…read morehad not received any payment. We contacted them, and two months later we received two checks; however, both were returned due to insufficient funds. After that, no one responded to our emails and the office was closed. Recently, they contacted us again to inform us about a new platform for vendors called Apple Core, offering additional work opportunities. This gave us another chance to ask about the invoices that were never paid, but once again, no one responded to our messages.

    For five straight months I have been persistently saying Urban Apple was not paying bills and…read moresubmitting proof of statements to confirm that they are lying about autopay. I come home to a People's Gas shut-off sign. How much are we behind in bills now? $12,017.60 (a combination of water and sewage, gas, and electricity). And UA's team told a bold-faced lie about ComEd having a "system outage" 20 minutes after they scrambled to pay the difference in the electricity bill they'd been ignoring for all of 2025 (and I was paying majority of). The reason they tried to pay it? Because our hallways and basement were completely dark, and ComEd turned off our power. But you would never know that was the real reason unless you had access to see the bills and the warning about a "shut-off." And then their payment got rejected and it had to be repaid a second time. DO NOT HIRE THESE PEOPLE! Report them to the state.

    NS Management

    NS Management

    (20 reviews)

    2/9/2026 (UPDATED AND REVISED) Owners in this condominium…read moreassociation are now facing a multi‑million‑dollar special assessment adopted through a process marked by missing statutory notices, incomplete disclosures, and major procedural irregularities. NS Management does not set the budget, but as the licensed management company they are legally required to act with ordinary care and comply with the Illinois Condominium Property Act. That did not happen here. Multiple owners, including my 89‑year‑old mother, never received a statutory budget or statutory special‑assessment notice. What we received were narrative letters with none of the required elements: no per‑unit amounts, no adoption date, no 115% rule, no petition rights, no statutory language, and no statutory budget format. My mother's written request to designate me as her authorized agent was also ignored. The consistencies of these omissions makes it difficult to view this as an innocent error. A petition signed by owners was delivered around January 6, 2026. The Board and the Association's attorney acknowledged it and invoked the 30‑day statutory deadline, yet no statutory meeting notice was ever issued. At the same time, the "budget" distributed by NS Management lacked every required statutory element. If no statutory notice was ever issued, it is unclear why the petition was acknowledged or why the statutory clock was invoked at all. The consistency of these omissions makes it difficult to view this as an innocent error. Owners who attended the January 19 meeting reported that the Association's attorney told them owners "could not veto" the assessment and that veto rights apply only to capital improvements. He did not mention the 115% rule, the 20% petition right, or the 51% veto threshold. His January 14 written explanation also omitted these protections. These omissions materially affected owner understanding, and because his explanation failed to include core statutory rights, I reported the matter to the ARDC. The statute is explicit, and the protections it provides are so clear that no attorney could reasonably claim to be unaware of them." Owners deserve a process that follows the law and provides complete, accurate information. The failures here were not minor oversights -- they were fundamental breakdowns in statutory compliance that placed millions of dollars at risk. Owners have already been told their assessments will increase by about $350 per month beginning in July, despite no statutory budget ever being provided and no vote ever occurring. The fact that NS Management and the Board's attorney responded to my complaints yet still intend to collect an assessment adopted through a non‑statutory process is alarming. Because of the seriousness of these violations, I have filed complaints with IDFPR and ARDC and I also plan to contact the Association's and NS Management's insurance carriers to verify that coverage remains valid in the event the IDFPR or ARDC determine owners were misled or statutory violations were committed, ensuring owners can pursue damages if necessary. I will be submitting this matter to the State's Attorney as well. This process has been extremely stressful and exhausting, but once I saw how many owners were confused, discouraged, or misled, ignoring these violations was not an option. I documented every step -- elevator notices, emails, mailed communications, and meeting interactions -- to ensure an accurate record exists, and I will continue collecting additional evidence while the agencies complete their reviews. It is also notable that the owner of NS Management has responded to every Yelp review except mine. Owners deserve an answer, and his silence only reinforces the seriousness of the issues raised. 2/12/2026 Follow‑up to Ken's Reply; Ken's reply misunderstands the issue. No one is claiming NS Management sets budgets or makes Board decisions. The problem is that, as a licensed management company, they had a duty to correct statutory defects before distributing notices -- including the Board's attorney's explanation that omitted the 115% exception. They sent it out anyway, and many owners relied on that misinformation, leading to widespread anger and real financial harm. That level of impact made a complaint to IDFPR(NS) and ARDC(board's attorney) mandatory. He flagged my review despite everything being documented. Prospective clients should also review the owner's curt and dismissive responses on other consumer‑advocacy boards to understand the broader pattern for themselves. I genuinely hope no other community ever has to experience what our owners went through. If anything here seems unclear, read the Illinois Condominium Property Act -- the law speaks for itself. THERE IS NO MISUNDERSTANDING! NONE! NS MGT don't set budgets, but they are responsible for the accuracy of the notices they send! Six owners I spoke with were mad, and after I showed them what was left out, they were even more mad.

    NS Management is the best decision that the new board made to Four Colonies. We dismissed the old…read moreManagement company that neglected the property for decades. Jessica Kim has brought her experience and put our HOA in the right direction. Jessica has been on site to make repairs, meet with homeowners and look out for the best interests of the community. Jessica is professional and kind and NS Management has exceeded expectations. I would recommend NS Management to any struggling hoa the manager and company go above and beyond to help in every way possible. Thank You NS Management

    Breakaway Management - propertymgmt - Updated May 2026

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