There are a few positives about AMLI Evanston--such as spacious units that stay warm in winter without needing heat, a well-equipped fitness center, and a responsive maintenance team for basic tasks. But unfortunately, none of those outweigh the serious, ongoing issue that made my time here extremely difficult: persistent and unresolved noise disturbances. Sound insulation between units is almost nonexistent. From the unit above, I could regularly hear heavy footsteps that caused subtle floor vibrations, water running in the bathroom, appliances being plugged in, slamming doors, and even washer and dryer cycles. These noises happened frequently and unpredictably--especially in the early morning hours between 6 and 7 AM--often waking me up and making it hard to get back to sleep. I reported this issue consistently over the course of several months. I first brought it up in person and then followed up by email. The management office instructed me to call the emergency line whenever the noise occurred so it could be tracked. I did just that, calling during early morning disturbances as instructed. Later, I was told not to call again until an investigation was completed. After that, weeks went by with no update. Eventually, I was told that no action could be taken because the noise had not been verified during office hours--even though I had explained repeatedly that the disturbances occurred outside those hours. At one point, management even advised me to call the police to knock on my neighbor's door, which I found entirely impractical and unhelpful--especially given the early morning timing. In an effort to help, I stayed up through multiple mornings and recorded audio clips. Capturing the sounds was extremely difficult due to their low pitch and sporadic nature. After submitting the clips and receiving no reply, I followed up again. Only then was I told that I could call the emergency line to request a real-time investigation by on-call maintenance--a step that could have been communicated much earlier. Eventually, a maintenance staff member did visit around 6:30 AM and confirmed that the noise was not mechanical, but came from normal living activity in the unit above--exactly what I had been reporting all along. Even after this in-person confirmation, the management office concluded that the noise was "normal" and not excessive. That was the final response. No solution, no further assistance--despite months of communication, documentation, and repeated disruption to my sleep and daily life. In my eight years of apartment living, I've never experienced noise issues this severe, or such a disorganized and ineffective process for handling them. The lack of soundproofing is obvious--and something anyone could easily test during a short tour of the unit. Side note: If you're hoping to transfer to another unit to escape a noise issue, be aware that AMLI requires six successful rent payments and charges a transfer fee. In my case, the only real choices were to endure months of daily noise or pay a steep lease buy-out fee--which is ultimately what I had to do. read more

We've been at AMLI Evanston Apartments for a little over three months now and have been pretty pleased with our experience so far. The facilities are nice (lovely roof top garden, spacious and airy lounge with free coffee, 3 well equipped fitness rooms and even a dog sp).The maintenance staff is kind and responsive and do a good job of keeping the common areas clean. The one thing we don't like is that we frequently hear noise from our neighbors (individuals in the hallway, neighbor above walking or running water for a shower or bath) To be honest though, we haven't had lots of apartment living experience. Maybe, these kinds of noises are typical of apartment living, but we definitely notice them. read more

Noise issues in my unit are unbearable for the last few months. Constant loud rapping from the pipes and the building has stated they cannot fix it, and will not do anything to accomodate the issue. Do not rent unit 336 unless you want to be uncomfortable with noises that sound like a neighbor is hammering... always. read more

My boyfriend and I moved to the AMLI in May and we are LOVING it here! The rooftop is absolutely gorgeous and we love that there is a community garden that looks well-taken care of. The amenities are incredible. We love that we have accessible parking here and bike storage. When we quickly discovered that we needed extra storage a few months ago, Ari quickly let us know that there was an open storage unit on our floor around the corner from our unit. The management team here is incredibly responsive and proactive when it comes to maintenance, elevator closures, or even building events. Though the rent tends toward the more expensive side of Evanston, we absolutely feel as though we are getting what we're paying and more with the location and proximity to the lake. read more

We really enjoy living here. We love our unit and, compared to other similar properties in the area, we think the apartment is more spacious. We've had quick responses from office staff to any of our questions, and the maintenance staff here is terrific. read more

Very poor experience and extremely poor customer service. Kristi Vandewiel was unbelievably rude and insulting to my mother. Kristi was of no help to accommodate our concerns and had no interest of resolving them. Would never recommend AMLI again. read more

We've lived at Amli for a year and a half and have really loved our home here! The apartments are large, bright and have a lot of in unit storage! We really love the green initiative that Amli takes. Our unit is always very nice and warm, we rarely used our heat through winter! The herb garden on the roof top is a really great part of the amenities! The maintenance staff and cleaning crew are friendly and quick to respond to the needs of the unit and building inside and out. The office staff is attentive, kind, and very helpful with any and all issues + they are enjoyable to work with, as they are kind and so friendly! The new Amli manager, Beric, has been wonderful to work with through our end of lease process. He and his staff have been very cooperative and kind, as we navigate moving through a pandemic. We would highly recommend anyone to the Amil homes. read more

This property is right in the heart of everything in Evanston. It is perfectly situated by Whole Foods, Trader Joes, and Walgreens, and I love having Dollop coffee on-site. Access to the CTA or Metra is super easy too from the property. You really don't need a car to live here. Plus, you are within walks of the beach and parks. The apartments are gorgeous with spacious floorplans, and there are so many amenities, including 24-hour gym, pilates room, and business center. I highly recommend living at Amli Evanston. The management team is amazing, the location is great, and the apartments are perfect. read more

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Lived here for about six months while waiting on new home construction. Very nice facility and staff. This place is clean, bright, and the team is responsive to any requests. The residents are quiet and friendly. Great amenities like workout room, free coffee/hot chocolate, nice community, and available off-street parking. Very well maintained apartments. Close to a good selection of restaurants, the L-train and Metra, as well as small boutique shops, grocery stores, pharmacy, bank, etc. And it's a short 10-15 minute walk to downtown Evanston. You're very close to the lake and great neighborhoods if you want to just take an afternoon stroll or bike ride. read more

Meant to do this a while ago, but I'm a forgetful creature. Just want to show some love for, the buildings Mr. Fix It, Adam. Dude is awesome! Comes in and handles many, many things I have no idea how to do. I appreciate you sir!! read more

I appreciate the team at Amli Evanston. Kathy the manager is upbeat and looking to help out in any way she can. Eric goes above and beyond and was a life saver in 2 separate issues, a delivery that could have spoiled and helping me when refrigerator bins got stuck after a deep cleaning. Yvette helped me unlock the bathroom on a Sunday with only a 10 minute wait time. Thank you amli office team! read more

I lived at AMLI Evanston for 4 years in the live/work space, they have great amenities, a beautiful rooftop, and always a helpful staff. The location was great near downtown Evanston as well convenient public transportation. If I hadn't moved out of state, I would have stayed longer. read more

It's always easy to stand by the AMLI name whenever you are helping a client move. I can't explain how much it means to me to be able to depend on clean properties, quality apartments, and supportive staff. AMLI always delivers and AMLI Evanston is my go to in the Evanston area because of it's spacious floor plans, on-site retail, proximity to the Metra, and green, tree line views for most of the apartments here! Also, Dollop coffee downstairs is the best! :) read more

AMLI Evanston - Living room in a 1 bedroom we have here. - Apartments Near Me - Evanston, Illinois

AMLI is the best. Best management, best apartments, best maintenance. Fernando is the best maintenance man, a real rock star. All amenities. Been a nine year resident. Always taken care of. Easy, convenient, affordable, friendly people. A real home at an affordable price. read more

The maintenance staff is amazing. Fernando goes above and beyond to ensure that everything is perfect and everyone is happy. He is always working around the building and service issues are resolved very quickly. read more

Our shop has been in the AMLI Evanston building since it opened and we LOVE being part of this community. Each morning we start up the ovens and brewers knowing that a lot of people in the building are depending on us to help get their day started. During the past year (2020) those same people have been incredibly generous to us, keeping our business running through very difficult times. The same can be said of the AMLI staff who worked with us to help ensure our shop survived. They have also been very responsive during "normal times" keeping the building well maintained and treating us as partners and community members. Looking forward to many more years serving pie & coffee at 749 Chicago Avenue. Paula, Craig, Dan Pie & Coffee Evanston Hoosier Mama Pie Co. Dollop Coffee & Tea Co. read more

As a Kellogg MBA student I can say that AMLI is THE best kept secret of apartment options in Evanston. From being conveniently located between both Chicago and Evanston with convenient public transportations, grocery, and restaurant options, AMLI is located just far enough from campus to keep most students from living there. So if you're an older student or young professional with kids or a spouse, and want to have a seperate living space from your busy fast paced student life, this is a great option. Having a charging station for my EV was also a plus read more

AMLI has been a great place to live so far! The staff are amazing and have helped me with everything I've needed in my move across the country. They have been accommodating in every way and they really make this place a place to call home. The complex is quiet, neighbourhood is great, neighbours are nice. There is ample parking and shops nearby, subway super close. You can hear the train but it's not a big deal. The amenities are wonderful and the complex is kept clean. I love my apartment! Very glad I decided to move here. read more

We are so happy with our new community here at AMLI in Evanston. We moved from downtown Chicago. We are definitely enjoying the slower pace and how nice everyone is in the community and around Evanston. Great location as far as the Metra and purple line being across the street. We often take the metra into the city an can be downtown in 20 minutes. We also have a dog that enjoys the neighborhood an walks to the beaches nearby. Sketchbook brewing company & Hoosier Mama Pie Company are both a short walking distance away :) I definitely recommend living here to any of our family or friends! read more

I've been a resident since July 2019, and I've had an amazing experience here! The amenities such as the lounge with free and delicious coffee and fitness room are wonderful and very well maintained, I especially love the roof deck in the warmer months. On the rare occasion that I have a maintenance request it is handled within 24 hours or less. On top of that the staff in the leasing office is always extremely professional, helpful, and kind. The purple line and Metra are both less than a 5 minute walk, and the lake, Trader Joe's, and Binny's are in walking distance which ian added bonus. read more

I just moved out of AMLI Evanston and I am so sad to go! I moved into the complex, from across the country, SIGHT UNSEEN! The first time I actually saw it in person was when I was moving in. I am so thankful I made the decision to rent there. It was a great home for the last year. I would love to move back to Evanston again some day. If so, I know that AMLI Evanston would be the perfect place for me. The location is amazing; it is so incredibly close to both the Metra and purple line stop. There were several yummy restaurants nearby. The neighborhood is also so beautiful! I loved my daily Evanston walks. Everyone that works at the complex is incredibly kind and professional. Especially during all this COVID craziness, I felt very well taken care of. Maintenance was very quick to address anything that came up, and my emails were always responded to very quickly. I found the residents to be a great, diverse group. There were students, families with young children, seniors, and young professionals. I was nervous about not having a unit on the top floor. I was on the 4th floor and there are 5 floors total. I've only ever lived on the top floor of buildings and was afraid there would be too much noise above me. I can honestly say that I was impressed at how little noise I heard next to me and above me. I did notice that the hallway noise can sometimes be loud, but that was few and far between and not even an issue. I miss AMLI Evanston already! Thank you, AMLI Evanston team, for making me feel right at home. read more

I'm 14 months into my 18 month lease, so I figured that I would come back and provide ya'll with a bit of an update about my experience. Most of the front office staff changed. They are cordial, but some of the least helpful people around. In my experience, the only thing they excel at is accepting rent checks on the first of the month and signing for packages that you have to pick up on weekends because the offices closes at 6pm. Other than that, I haven't really figured out their purpose. I know this is community living, but the walls are paper thin. Amli, since this is a new building that you built from the ground up, it would have been great if you would have invested in more insulation between apartments. I hear the residents above me walking ALL night long, entire conversations from my neighbors and music blaring from apartment ACROSS the courtyard from me. The people above me stomp all of the time and it feels like the roof is going to cave in. Additionally, whenever someone cooks or sprays pesticides, the smell ends up in my place. A few times, my apartment has been a horrid and vomit inducing combination of Raid, grilled onions and curry - and it wasn't even my doing! Sadly, Febreeze cannot rid the apartment of the stench. Since this is a pet friendly - yet 'luxe' building, I would recommend that Amli invest in daily cleaning of the elevators and hallways. I've seen hair - yes, people, hair - in the hallway for longer than a week at a time. The dog smell has been so disgusting that I've had to spray the elevators with my own air freshener. And, speaking of dogs...they are cute, but annoying a hell after a long day at work. Because the walls of tissue thin, when one dog barks, every dog within earshot starts barking - and it can last for quite a long time. Not the best way to relax. I'll admit that I'm torn about renewing my lease when the time comes later this year. i love the convenience to the 'L' and the metra as well as the close proximity to the lake, but the noise and grit of the building has me really considering where i invest my nearly $2,000/month for rent in Evanston. read more

Amli has been very flexible and easy to work with as far as getting an apartment. Yes, you get the usual salesly approach since it is a professionally managed building, but the Staff is genuinely helpful and not pushy. The apartment have a wide variety of layout (almost too many to keep track!) and the gym is not busy, which is great. I liked the location and for Evanston the price is not bad with a garage option. They also have a generous referral program which we took advantage of and that was nice. PM me if you are interested, you will get a good move-in discount! read more

I have lived here for the past year now and I cannot say enough good things about the property and the AMLI staff. I recently needed some maintenance work done and Raul and Fernando took care of it immediately. Their service and professionalism is top notch and they do great work. The office staff is also wonderful here. This is such a well run building and a great place to live! read more

We love living at Amli Evanston!! The unit layouts are amazing and so well thought through, our one bedroom is huge! Quiet building, attentive staff, great neighborhood. read more

I hate living here and if I could break my lease I would. Maintenance team is particularly bad and management is unresponsive. I've had issues with the thermostat in my unit for over a month now and put in 5 work order requests with maintenance and still don't have resolution. At best dealing with maintenance issues is inconvenient and at worst, I've spent hours without functioning heat in winter while they ask me to reset the breaker hoping the issue will resolve itself so they don't have to send anyone out. Maintenance team has been extremely condescending in discussing my issues with me and has a habit of closing work orders before a job is actually complete. There is no one actually on call to provide assistance outside of business hours, just an offsite call center that takes messages and has someone call back during business hours. I am deeply dissatisfied with the ability to get help with building issues when I need it. read more

We moved into AMLI just a few days ago, and we couldn't be happier about how the process went. The AMLI Evanston team are friendly, organized, helpful and patient with the questions we've had as we transition to apartment living. In particular Amanda and Stephanie have gone above and beyond to help us get settled. When a couple of things in our apartment needed attention, the maintenance person came up right away to take care of the issues to our satisfaction. Our apartment is quiet, which is quite a pleasant surprise considering we're close to the train and we live on the dog friendly floor in the building. The amenities are great--the rooftop, business center and fitness facility in particular. We look forward to getting more familiar with the AMLI and surrounding community as we acclimate to our our new home. read more

outstanding and rapid response to clogged drain! Friendly and courteous service by Raoul. read more

Through my entire year of residence here... Pro: 1. Great common space, for example the workout room has many equipment, very clean and doesn't have a bad smell. There's a great common room, bright and spacious, serves "starbucks coffee" although I feel they just serve the ones you can buy from grocery store, it's very light and almost taste like water 2. Many community activities, some are outside company promotion events, some are special occasion events. 3. Management is nice. Especially Alana, she is lovely. Con: 1. Neighbor noise. Expect hearing footsteps, music, TV or any sound from the unit above you. We brought this concern up during our initial tour and was told they have already addressed this issue and thicken the floor. Maybe not...We can hear door close, footsteps and other noise from our ceiling every day, sometimes can actually keep us awake at night. Brought this up to the management, and their response was "there's nothing we can do" but in nice words. 2. Poor in unit equipment condition. We have a broken broiler that the door doesn't shut well and the seal was fallen off. It's still usable though, just not to be expected by paying 1700+ for rent. The biggest issue was the dishwasher. It's always stinky, even leaving the pre-cleaned dishes for a day will make it unbearable, it never cleans your dishes, the soap compartment cover doesn't open almost all the time, every round of dishes we had to clean them minimum of 2-3 times before we can take them out, then rinse off the residue. 3. This one can be good or bad depending on your view but I consider bad. This is a LEED certified building, ie energy saving. It can get extremely warm in your unit during the winter. Temperature in my unit is in most cases, naturally 74-76 degrees, my heat never turns on during the winter. Good thing is that it will surprise you with a extremely cheap electric bill every month, but imagine trying to sleep in that temperature... I have to open windows every night to get some cool air in, many nights I wake up sweating, open the window and return to sleep, so that I can catch cold waking up... Overall, it's more bad than good for me as I brew my own coffee, don't go to workout too much. So in unit experience was not as pleasant and community benefits are not as important to me. 2 star is my best, would have been a 1 star if Alana is not there because the rest of management crew was actually not as professional. read more

An enthusiastic thumbs up for the staff at the AMLI Evanston. The well being of their residents is paramount and residents are much more than 'tenants'. My older mother moved there and unfortunately had to move out shortly after due to heath issues. It was a difficult time for my family and the entire staff (special shout out to Alana) was extremely accommodating, considerate and compassionate throughout the entire process. This truly underscores the high level of service that is provided at the AMLI Evanston. read more

We've lived at Amli Evanston for over a year. The staff is great, especially the assistant manager Alana and everyone who helps provide maintenance, with Manny as the facilities manager. They respond quickly to service calls and keep you informed when something has to be scheduled. You don't even have to be at home as they will sit with an outside vendor, if necessary. read more

It was a family gathering and we had out of town guests. My wife was about to prepare dinner, when she noticed water in the sink did not drain and started to accumulate in the sink. A plumbing problem. I called the office and requested a maintenance service call. Within minutes, Raul of the maintenance staff came to our apartment. He worked diligently and solved the problem (a clogged garbage disposal). We are seniors and are now in our sixth year as residents at AMLI Evanston. This is a great building with superb office personnel supervised by Alana, the community manager. Raul and Fernando are the maintenance staff. In all ways AMLI Evanston is a five star +++++ home for us. A.G. read more

Friendly/helpful employees, impeccable service, beautiful environment! We lived in an AMLI complex in Colorado as well and love these properties. read more

We lived at AMLI Evanston for approximately 10 1/2 months. We signed a 12 month lease at the beginning of 2016. We went under contract to buy a condo near the end of the year, and were closing on it with 2 months left on our lease at AMLI. I went into the AMLI office and asked what options we had to get out of our lease as far as sub letting, etc. Tara explained that they had an option that would work for us. If we turn in our keys, and paid $880 worth of remaining rent, we would not be responsible for any rent if someone rented our unit. But if someone did not rent our unit, we would be possible for any remaining rent. It was also explained that we didn't have anything to lose by choosing this option. I sent them an email giving them 60 days notice that we planned on vacating our unit, and that we wanted to participate in the reletting program, and never received a response. My girlfriend followed up with Tara on the day we were moving out, and we were told that all we needed to do was leave our keys in their dropbox once we moved out, and we would be all set. At the beginning of the following week, I tried calling Tara to confirm the keys were received and we were all set, but I ended up speaking to the building manager Joe. He said that the information I received was incorrect, and that the $880 worth of rent would not actually be applied to our rent, but was a reletting fee. We would still be responsible for all rent due for that period. After explaining that was not what I was told when we decided to pursue this option, he said he would look into it and give me a call back. A few hours later, I received a call back from Joe, and he had stated that according to our lease, that there was no other option for us at this time. We could not change our mind about joining the reletting program because they had already begun painting our unit, so we could not regain access to it. He also said that the $880 covered any marketing costs needed to market the unit, and any repairs needed to get the unit ready for rental. We were very frustrated, but ended the call on OK terms since this was apparently our only option. It's now been a few weeks, they've increased the rate of our unit by several hundred dollars, making it the most expensive unit in it's tier. They also sent us an invoice for $500 to repair flooring in the kitchen that sustained water damage. We expressed our confusion about this invoice because of my conversation with Joe where he explained that our $880 fee covered repairs. We were told that is also not the case. I want to know, why bother answering any questions if all of the information provided is going to be inaccurate? We're now paying 2 months of rent to not live there. We've paid an additional $880 in fees, to not live there. And now they want an additional $500 for us to not live there. Had we been given correct information to our questions in December, we would be dealing with this, and just flushing more money down the toilet. We expressed our concern to AMLI's regional office and asked to speak to a regional manager.We were connected to Annie who we thought was the regional manager, and said she would get back to us after hearing our concerns. Now, after 4 days of following up, we find out that she is an Executive Assistant to the actual regional manager. The only response we received is literally an email saying "After reviewing the photos, the floor charge will have to stand." Not a call? Nothing to express an apology for the misinformation provided? Not a call to hear us out? We had to rely on our concerns getting expressed from one person to the next. Our only recourse at this point, is to go to better business bureau, and the Illinois States Attorneys consumer protection program. read more

AMLI Evanston is an amazing place to live! We have called it home for 8+ years and can't imagine living anywhere else in Evanston. The staff is incredible, friendly and immediately responsive to any concern. I especially appreciate Fernando, a very valuable service team member. He has worked at AMLI for as long as we have lived here and is integral to our enjoyment of life in this community. Fernando can fix anything and does so immediately and with a smile. Additionally, he knows the residents and the community so well, he feels like a member of our family. Having been homeowners for many years before moving here, our intention was to live at AMLI while we looked for a new home to purchase for our growing family. Instead, we realized that the level of service and convenience we experienced living at AMLI Evanston was much more valuable to us than homeownership. I highly recommend this community for anyone who wants to feel comfortable and cared for! read more

We have lived at AMLI Evanston for over 3 years, and absolutely love it. The staff and crew area amazingly helpful, friendly, and just really wonderful people, especially Alana, Jocelyn, and Fernando. Any maintenance issues, which are few and far between, are addressed quickly. Monthly resident events, including eats from local restaurants, game nights, and complimentary workouts, are a blast. The amenities, including the lounge, fitness center, and package room, are beautiful, and so helpful, especially during cold Chicago winters. We've also become good friends with several of our neighbors, which makes apartment living even better. Thank you, AMLI Evanston, for a fantastic place to call home! read more

After 5 months, I thought I'd come back and update. The security issue seemed to have been mostly because of all the construction workers coming in and out (and whatever AMLI says, it was definitely a security issue), but construction is over so no more random workers plus AMLI has added a security guard. I definitely am not as worried about safety as I used to be. As for the management issues, no one ever followed up or apologized to me from corporate but the person in the office who had treated me horribly is no longer there, I won't speculate as to why but she's gone. And the rest of the office staff is SO NICE. Seriously, so so nice. So those are my updates to my previous review. As for the rest of it. It's got the glitches of a new place - heating/cooling always seems to be being reworked, ventilation was an issue they're working on, appliances have hiccups that need to be fixed. But they do address all these things when you bring them up. I absolutely love the lounge, it really is such a great thing to have an extra space in the winter to go when you have to get out of your apartment but can't go outside. read more

I was surprised by the quick response/comment by Amanda from the AMLI Evanston (although I can understand that they are concerned of their reputation). According to the comment the manager wanted to reach out to me to clarify the issues, so I was curious what I would hear. Unfortunately I have not heard anything from AMLI nor did I receive an email. I was considering changing the review to 1 star, but as I indicated before, not everything was bad and some of the former teammembers were really nice to us. Hopefully AMLI is really changing something as there are some nice people in the community. read more

Most unfortunately, I am leaving AMLI Evanston. I always felt really safe. It is a community with a ton of diversity and international flair (a heavy Kellogg/NU faculty presence). In addition, all of the facilities are amazing. Ending the lease early might be quite onerous (I am renting until they find someone to rent my place), but if that is not an issue for you, it is a great place to live. Incidentally, I will buy you dinner at evanston's best restaurant if you end up renting my apartment from AMLI! read more

Good location close to the city, but only live here if you want to be surrounded with north shore entitled residents. They are rude and don't care about anyone's feelings. Have been moved to tears on multiple occasions, only move here if you don't care about being in a neighborly environment! The building may be pet friendly, but the people are not. Neighborhood is definitely good for pets and love the area- but animal owners here in the building can be abrasive, or aggressive. Evanston is not easy to get to- unless you use metra/ cta- if you don't use this think twice about this location read more