Searched on yelp and saw he had a good rating so I called him up Monday at 2:30 and I was so…read moresurprised when he said I can be there in 10'! He just happened to be in our area and had a few moments to spare. I felt very lucky because our bathtub in the spare bath was backed up and sitting water was in the bottom. I gave him the address and he was there within 10'. Very friendly and had his tools with him. As well as another employees who was also very friendly and courteous. He knew exactly what the issue was, how to fix it and was in and out in a very quick fashion. Paying was a breeze as I wrote him a check and he issued a receipt. Very nice man, would use again and recommend. I like to use local companies and was so happy he was available so soon! That is a rarity in itself. Thank you for great service!!

Showed up right on time and Chet and his assistant got right to work. I always get other quotes and…read morethis company was quite a bit less money. If I need plumbing work in the future, would I use them? Absolutely.

Our sump pump died. The tech came out the next day (other than plumbers needed 3-4 days) and he…read moreefficiently swapped out the sump and added a battery backup. The best thing was Tye's willingness to answer plumbing questions. We're in a new-to-us home with different systems than we're used to. Price-wise, I googled average costs and they were in the average range.

Rich was very kind and knowledgeable. He fixed our sump pump in under an hour & explained the…read moreentire process.

I called this company the morning of 7/4......4th of July HOLIDAY. I straight up asked Jeremiah if…read morehe was working today & he asked what issue I was dealing with & stated he could be here about 3pm. At 2:25PM he called & stated that he was "leaving now". I gave up after waiting for him for TWO HOURS. I'm a reasonable person.......communication is key. If you're lost or your arrival time is going to be more than what I consider the standard of 20-30 minutes, that deserves a phone call to the customer to let them know. SO unprofessional. I cannot recommend this company.

Fort Wayne Plumbing is by far the most qualified plumbing company in the Fort Wayne metropolitan…read morearea. Very professional, knowledgeable, reliable & reasonable pricing for their services. Can do complex, high level work that would leave other companies baffled!!!!!!!!!!!

Great service: friendly, great work and fast. We had a leaking, rusted out water heater and they…read morecame out quickly, gave us a very reasonable quote, and then rearranged their schedule to get us back to having hot water quickly.

We were getting ready to close on our house and needed to fix a fitting in a drain quickly. Taylor…read morecame up and found a solution and repaired within the day we called. So thankful for them for great work, very reasonable pricing and very quick service!! We will use them every time in the future!! Thank you

We are in the process of moving into a new home and looked for an HVAC company that specialized in…read morethe Trane furnace that was installed. They came out on a maintenance call and provided a detailed review of what was right and what was not so good about our unit. That led to a second call where they installed an April Air humidifier. Jeremy and Ethan were knowledgeable, polite, thorough, and neat. They explain everything they are doing. I'm happy to be working with them.

I had a leak in my basement on my water main. My job involved digging in my lawn with an excavator…read moreto replace an old rusted out pipe. My water main was in the front center of my house under my patio so they relocated my water main so they did not have to mess with my patio. I called two other plumbing businesses so I had three estimates all together. The first two estimates were more than double what sheets estimated me to do the exact same thing. What could have caused me over $6000 had I gone with different plumbers, sheets did it for less than half the first two estimates. I highly recommend sheets!!

We had Mr. Rooter come out to take a look at what we thought was a fairly straightforward plumbing…read moreissue. After looking things over, they quoted us around $2,800 and told us it would take two technicians most of the day to complete. They also said they would have to cut into our bathroom wall, which immediately made us nervous. Before committing to that kind of expense and disruption, we decided to get a couple of second opinions. Both plumbers we called came to the same conclusion: the repair was simply an elbow replacement under the house. Neither of them could understand why opening up the bathroom wall would be necessary. We ended up hiring one of those companies, and they had everything repaired in about an hour. The final bill came to just over $750, and the repair was completed without cutting into any walls or creating unnecessary damage. I'm glad we trusted our instincts and got other opinions. It saved us a significant amount of money and avoided a much bigger job than what was actually needed.

Did a great job fixing my sewer line clog and getting things running again. Additionally got a…read moredislodged sewer pipe back in order with minimal disturbance to my lawn and landscaping.

Had PG Heating and Air (AKA as Merz Plumbing Heating & Air Conditioning) install a new GE HVAC mini…read moresplit system Summer of 2024. This system never worked properly and after numerous repair efforts, Nick from Merz stepped up and took out the GE system and replaced it with a much nicer Mitsubishi unit.   I am so happy that I went with a reputable dealer with standup employees and owner. I would HIGHLY RECOMMEND Merz to anyone needing their HVAC system replaced or repaired. Very special kudos to their Tech Johnathon (Big John), for his dedication to making this  customer "SMILE TODAY".

The difference in Companies couldnt be more evident than what I experienced today. My 17- year-old…read morewater heater burst in the middle of the night, my son was able to shut the water off but to the whole house. I called 4 different Companies for prices and got a huge range, but more importantly the knowledge, politeness, professionalism of Merz ( Josiah) exceeded all the others, as well as having the best price. They even helped me get water to the house(without heating) for now while I wait to get my finances gathered. I will go to this Company any day of the week over others. Personality goes a very long way and you can tell when people talk down to you or try to get one over on you. I am currently waiting on financing and as soon as get it arranged I look forward having them install my new water heater.

Ty is great! He is very thorough in the job and explaining what it takes to fix. Very responsive…read moreand gets back quickly. I have used him for personal ac work and also at my place of business. I am very happy for how I was treated! I highly recommend you give him a call!

A while back I called A&A Mechanical to service my Generac generator. I called Generac directly as…read morethe home I bought this year came with a large generator. I have never had a generator before and didn't know what needed to be done on it. They gave me a list of companies that service their generators near my home, and A&A was a company within my town. I called and scheduled an appointment with them in a few days. What was great was that I found out from them, that they used to service the generator for the old owner of my house. They came, performed service on the generator and set it up so I get it serviced once a year. Technician was friendly and explained to me how my generator worked, how it would test the system every week, pretty much gave me a lot of useful info. I am very glad I did get it service because two weeks later, my area lost power for an entire day. Seems some squirrel(s) messed around a nearby electrical substation. Immediately my generator kicked in... and it's an amazing generator powered my entire home! I so could have used this when I lived in Miami during hurricane season! If I didn't get it serviced, I would have been without power and I would have lost a stand alone freezer and a refrigerators worth of food... so I saved a lot of money! If you have a generator, get regular service.... and get it from A&A! Seems also per the website they also do work in plumbing, heating and A/C... so something to keep in mind too.

ETA: I was contacted by Korte and we discussed the issues that have occurred in the last 2 days…read more They offered to send a technician out this afternoon , and I agreed to let him come. He was here a little over an hour, and repaired the capacitor in our compressor that was the issue with our air conditioning. He was professional, kind, and did a great job. He got our compressor up and running, and our air conditioning is now running again. They followed up to make sure everything was as expected, and after the original failure in communication and service, they put it right. I wish we hadn't had the issues with them that we had originally, but I do appreciate that they were quick to offer to rectify the problem, and provided top notch service. Original: Last summer we scheduled a service call to check out AC unit. I advised at least three people that the AC unit we have is not a traditional AC system. They all told me they'd send a technician that could work on it. A young man showed up and advised he didn't work on those systems and had never seen one. He cleaned our compressor, refused to check anything in our attic and then left. Fast forward to this week. Our AC goes out Friday and I scheduled an appointment via their website for Monday morning at 8am. Monday noon rolls around, nothing from Korte. I call and ask about arrival time. They can't guarantee me anything and left me on the schedule. Monday evening, around 7pm, I get a text that my Monday appointment was now moved to Tuesday. On Tuesday, I received another text that they weren't going to make it on that day either (so many emergencies for people without AC - yeah, like us) and we needed to reschedule again. We decided to go with another company, and will use them for any and all heating or cooling needs going forward. DO NOT use Korte. The customer service is non-existent, and if you can get someone out to the job, they won't know what to do. They cost us at least three business days of getting our system fixed, and additional days because now we have to get slotted in with another company.

We were recommended Korte about 10 years ago, and at that time, the technicians, customer service,…read moreand quality were all excellent. Sometime around 2023, we noticed a significant decline across all three areas. The worst issue happened twice: our annual inspection checks were cashed, yet our appointments were later cancelled for nonpayment. Did they bother to call us to let us know the appointment was cancelled or inform us that payment hadn't been received? No. It wasn't until a calendar reminder went off that I had to call them myself. Despite this being their error, they could not fit us in for months. Because of this delay, our AC was inspected at the end of summer rather than mid-spring when it should have been done. Its frustrating dealing with such disorganization when they used to be better. It is clear that management does not care about these mistakes, which is why I am giving this a poor rating. Based on these changes and price hikes, I would recommend finding a locally owned HVAC company instead of one that has been bought out and having all its value extracted, likely to be gutted for parts.