1. Richhart Electric

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Richhart Electric

5.0 (2 reviews)
Open • Open 24 hours

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5 months ago

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2 years ago

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Simon R.

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Three Rivers Electric - Our estimator will go over your job in detail to make sure we're on the same page.

Three Rivers Electric

(3 reviews)

Great service, fast dependable. Great Communication!…read moreAnd a reasonable charge. We would use their Services again.

I would not suggest using this company. I had scheduled a time for someone to show up and install a…read morecouple items for me. The time they were scheduled to show up had come and gone. I called to inquire on if anyone was going to show and was told that another electrician was just finishing up a job and would be there soon. The electrician showed up about 30mins later. They started about 1:30 and were still there around 6:30 not finished. While trying to run wire from the attic they attempted to take paneling off of my wall to better get access to it. While he was on my ladder his foot slipped and cracked my paneling. My wife seen this happen. Granted he did apologize and stated if I had any issue the office would make it right by either replaceing the damaged paneling or covering the damages. They came back 2 days later and finished the install and left my area a mess. I brought the problems up with their office. The lady I spoke with stated she would get back with me after I sent pictures. The email I received basically stated that the electricians that were at my place lied. This is the email I received. ( After speaking with the electrician and our manager, it seems that he accidentally tripped over something in your hallway, which caused the panel to crack. He repaired it using silicone, and your wife said that it looked good & that you intended to replace it soon anyway. However, we understand that this is not an ideal situation, and we apologize for any inconvenience caused. Regarding the dust left behind, we apologize for the oversight on our electrician's part. He did not have a vacuum in his vehicle and asked to borrow a broom and dustpan from your wife. She assured him that it was not a problem, and she would take care of it. He apologized and asked her if she was sure, and she confirmed it was. While this is not our normal protocol, we appreciate your understanding. We want to make sure that you have a positive experience with us, so please let us know how we can make it up to you. We value your feedback and want to ensure that we can rectify this situation to your satisfaction. Please feel free to contact us at shelly@3RiversElectric.net or 260.908.8700.) My wife was overseeing the installation. She seen his foot slip while he was on my ladder which is why the paneling cracked. It had nothing to do with anything on the floor. They also stated they asked my wife for a broom and dust pan to clean their mess. Also not true. Had they of asked she would have gotten one of my shop vacs. I did not want them to put it back up broken. This looks tacky. I wanted it repaired properly. So from what I'm seeing is they will come to your place at their own time, destroy your property and leave the place a mess. They stated they would make it right. I don't see it.

Korte Does It All - Korte technician and customer

Korte Does It All

(28 reviews)

ETA: I was contacted by Korte and we discussed the issues that have occurred in the last 2 days…read more They offered to send a technician out this afternoon , and I agreed to let him come. He was here a little over an hour, and repaired the capacitor in our compressor that was the issue with our air conditioning. He was professional, kind, and did a great job. He got our compressor up and running, and our air conditioning is now running again. They followed up to make sure everything was as expected, and after the original failure in communication and service, they put it right. I wish we hadn't had the issues with them that we had originally, but I do appreciate that they were quick to offer to rectify the problem, and provided top notch service. Original: Last summer we scheduled a service call to check out AC unit. I advised at least three people that the AC unit we have is not a traditional AC system. They all told me they'd send a technician that could work on it. A young man showed up and advised he didn't work on those systems and had never seen one. He cleaned our compressor, refused to check anything in our attic and then left. Fast forward to this week. Our AC goes out Friday and I scheduled an appointment via their website for Monday morning at 8am. Monday noon rolls around, nothing from Korte. I call and ask about arrival time. They can't guarantee me anything and left me on the schedule. Monday evening, around 7pm, I get a text that my Monday appointment was now moved to Tuesday. On Tuesday, I received another text that they weren't going to make it on that day either (so many emergencies for people without AC - yeah, like us) and we needed to reschedule again. We decided to go with another company, and will use them for any and all heating or cooling needs going forward. DO NOT use Korte. The customer service is non-existent, and if you can get someone out to the job, they won't know what to do. They cost us at least three business days of getting our system fixed, and additional days because now we have to get slotted in with another company.

We were recommended Korte about 10 years ago, and at that time, the technicians, customer service,…read moreand quality were all excellent. Sometime around 2023, we noticed a significant decline across all three areas. The worst issue happened twice: our annual inspection checks were cashed, yet our appointments were later cancelled for nonpayment. Did they bother to call us to let us know the appointment was cancelled or inform us that payment hadn't been received? No. It wasn't until a calendar reminder went off that I had to call them myself. Despite this being their error, they could not fit us in for months. Because of this delay, our AC was inspected at the end of summer rather than mid-spring when it should have been done. Its frustrating dealing with such disorganization when they used to be better. It is clear that management does not care about these mistakes, which is why I am giving this a poor rating. Based on these changes and price hikes, I would recommend finding a locally owned HVAC company instead of one that has been bought out and having all its value extracted, likely to be gutted for parts.

Richhart Electric - electricians - Updated October 2026

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