We signed a contract with Sure Fix on April 5th for painting, carpentry, tile work, plumbing and…read moreelectric work totaling over $25,000 to remodel the house we had just moved into. Sure Fix's performance was decidedly mixed, and we would not hire them again. 1) 5-6 WEEKS LONGER THAN ESTIMATED Before selecting Sure Fix, Henry the owner told us the project would take TWO TO THREE weeks. In reality, they took EIGHT WEEKS, or 3-4 times longer than the estimate. 2) LATENESS NOT DUE TO ADDITIONAL WORK We added and subtracted work items after the work began, and the net cost of additional work only totaled about 20% more than the original price--a workload justifying only a few days of extra labor, and not a 5-6 week overrun. 3) ON MANY DAYS, DID NO WORK ON OUR PROJECT There were many days when only 1 or 2 workmen worked for just a few hours, and at least 10 entire days when no workmen came at all. This was a matter of health for me, as I have asthma and was adversely affected by the dust that the prolonged work period exposed me to. 4) THEY JUGGLE MANY JOBS AT THE SAME TIME Tony, the project manager, justified his periodic abandonment of our project by writing: "We have several jobs going on and we have to be fair to everyone." We felt, however, that being fair to us would mean completing our project, without gaps of inactivity, in 2-3 weeks as promised--but that did not happen. Instead, Tony wrote on a day when no work happened: "I have other jobs to do." 5) MADE MAJOR MISTAKES COSTING US TIME AND/OR MONEY Among other mistakes, a whole week was lost when Sure Fix erred by ordering a custom countertop made of the wrong material. In the end, Henry charged us an extra $1,500 for the substitute higher-grade material we ultimately selected, but we would have been happy with our previous choice for $1,500 less. 6) STOPPED COMMUNICATING AFTER LAST PAYMENT, LEAVING WORK UNDONE After we made final payment, we could see that final touch-ups had been done with the wrong paint, and those touch-ups now required touching-up themselves. I texted Tony several times and left a voice mail for Henry to schedule the fixes still due, but neither of them bothered to answer me. SUMMARY Their workmen were friendly and the work was generally good. But on balance, we would certainly not hire Sure Fix again. Photos of some of the work that Sure Fix left uncorrected are attached.

Sure Fix did work for me several years ago. Everything looked great in the beginning. However, we…read morenoticed doo were not even, my kitchen ceiling started leaking. It was coming from behind the wall of a shower Sure Fix installed. The light fixture fell off the wall. I had a professional electrician come in and he stated the light fixture and several outlets were in installed incorrectly. A plumber came in to repair the shower but stated Sure Fix should be responsible for fixing my ceiling. Whenever I tried calling the secretary stated I would receive a call back because the owner was in Lebanon on vacation etc. unfortunately my husband took ill and passed and I finally called Sure Fix back. As soon as the owner left the house I received an expected bill and asking for half payment immediately. I called and stated I am a widow and senior citizen and do not feel comfortable paying in advance. I was told 'it was ok'. The next day the secretary called and was extremely rude and stated that Sure Fix would not be doing any work for me with no explanation. I asked to speak to Henry the owner and I was the is too busy doing sales.

Mostly happy with roof / gutters / siding we had done . Was told siding would take 6 weeks to get…read morein but it was over 12 weeks . Had the contractor out multiple times and he missing things on the quote we had asked for. So contract was updated multiple times . We had him out multiple times to quadruple check the job and make sure everything we wanted would be done. Siding finally came in and 2 days before the install the contactor said he needed to meet with again even though we had seen him a few days before. When he showed up he told us that he did something he had only done 1 other time in 20 years and we had 2 options which were : 1. He would refund our deposit and cancel the contact Or 2. Come up with an additional $8,000 dollars because he had forgotten to add the cost of labor and materials on part of the job I was pissed but at this point did not want to start over with a new contactor So after a night of thinking we went ahead with the job (still not sure i did the right thing) Considered getting a lawyer and still may Overall the job looks good but needed to keep checking on things to make sure everything was being done correctly . Gutter guys threw the old gutter nails (?) that are like 10" long all over the yard (most were 20-30ft from my home) That would have not been good to run over with lawnmower. $8000 is a big mistake and kinda feel like the company should have taken the hit for this not me So if you use this company be wary I thought we had covers everything but apparently not

We had two windows replaced five years ago and I always felt like the big window in the living room…read moredidn't seem "tight" or sealed. Sure enough we had our trustworthy contractor take a look while we were having some other work done and there was NO insulation around the window and it wasn't even screwed into the frame! Steer clear of this company!

Terrific & trustworthy pressure washing business in the Poconos that specializes in cleaning homes…read moreof all sizes. Ed and his coworker Ian are doing a tremendous job on my home. I am an established and busy Poconos Realtor that will be recommending ALL my home seller clients to invest in a home wash by these brilliant artisans before they put their home on the market. (and buyer clients too - why not move into a shiny new looking home!?) Ed showed up ON TIME (early actually) and has put in more work than I expected and is CLEARLY caring and careful and treats his work as any talented artist or artisan would. Superior top-tier contractor. I would recommend Ed to anyone who wants to give their home exterior a bath and remove YEARS of staining, mold, mildew, dirt, plant-growth and God-only-knows-what to add YEARS of LIFE to your roof and siding. This service pays for itself. There is only ONE pressure washer I will recommend to friends and home owner clients, Ed's Pressure Washing. PS: I am reading some of the reviews below and I can't believe what Im reading. These guys are great. I'll be posting photos shortly.

OMG! I'm so overdue in posting about the services of this business! I'm so thankful for taking a…read morechance on them. These guys are very professional and most importantly the job they did was outstanding! But don't take my word. See the before and after pictures!!! I appreciate them so much! When I called Ed was so honest in saying that gutters usually get done around end of Fall after all leaves are down. I told him thanks for the info though my gutters need cleaning now. Lol.

I've been dealing with them for years and the service is excellent. Very friendly employees.read more

Stay away if you don't want to be disappointed..smiles and handshakes until the repairs stop…read morehappening amd you lost thousands of dollars and hours of time. I am not sure how this buisness is still operating

Call them in the morning. They arrived about an hour later. They assessed the situation and…read moreinformed me that they would return either later that day or the next. They called me later that day, and we were able to return and complete the task. They were a great company, great price and I highly recommend them to everyone.

They came in and replaced the old zinc-iron pipe, installed a water filter, and installed a…read morefrost-resistant outside faucet. Very professional. Answered all of my questions. Gave me instructions on how to properly change the water filter, and they were in and out in about 1 1/2 hours. Great service. I will be calling again.

They fixed what needed to be fixed and it was a lot less then what the previous place wanted that…read moretried to rip me off and what they were saying wasn't even the problem

I've used Clim A-Temp for years and their service has been excellent…read more I called over the weekend at some point and they talked me through a temporary fix until someone could come on Monday so that I didn't have to pay the weekend fee. The prices are reasonable and I would recommend them anytime!

We called Josh to help us re-key our new home. When he showed up, he walked around the house with…read moreme, took note of each lock, advised me on our best options, and gave me an up-front price and explained the costs. Josh is trustworthy, friendly, and incredibly good at what he does. I would call him again in a heartbeat with any lock-related issues and recommend him to my closest friends and family members. Thank you Josh!

We had gotten locked out of our home and he wise clear and concise about his arrival time. He was…read morethere in less than an hour. He was very professional had all the needed equipment. We were concerned our locks would be damaged but he did a clean job. We were in our home in minutes. His rates were also comfortable, he did not charge us an arm and a leg like other places. We are very grateful and would recommend his valuable work to anyone. We now know who to call for anything key related.

I've called for their services throughout 20yrs. Professional, they bring the materials even the…read morenew toilet. No complaints.

Absolutely outstanding service. Great customer service over the phone, technicians are extremely…read moreprofessional and do great work. Janine, Ben, and Ray are the best around. Highly recommend!