This cleaning co. came highly recommended by a friend. We had them come out to give a free estimate then scheduled a "deep cleaning" that following week. We are impressed beyond belief at the attention to detail and thorough cleaning the crew provided!! 5 cleaners came out to our house which is about $2200 sq ft (including finished basement), 3 bed 2.5 baths and they only changed $250! They were here for exactly 2 hours. All baseboards washed/spotless, everything dusted, vacuumed (even furniture vacuumed!), mopped hard floors, beds were made, stainless appliances spotless inside and out; deep cleaned bathrooms (what looked like black mold on/around caulking that I failed to remove was reduced by 90%) , and they even washed a pot I had soaking in the kitchen sink! All of the staff were very kind as well. We have referred them to people we know and will be using them again! Give them a call!! THANK YOU ALL for giving this pregnant mama peace of mind and a fresh start to get better organized read more

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I used BCS for some time. Did a decent job. On 8/9/22 $1100 came up missing from my wallet. I notified them of the theft. They offered $55 off of 10 cleanings as a solution. They acknowledged the theft but refused to reimburse. I will be filing a police report. I would NEVER allow these people in my home. read more

Lewis Center, OH: I scheduled a deep cleaning and they were at our house for around 6 hours, 6 people. Fantastic job! Highly recommended. I have them on a regular monthly schedule and it is worth the money. House is spotless and much easier to keep looking tidy. I highly recommend them. read more

I have never had a more unprofessional and overall incompetent experience with a business than with Brazilian Cleaning Solutions. I purchased a Groupon for a 4 hour service and attempted to schedule an appointment via email, which felt like pulling teeth. The representative I worked with replied in either one-word responses or simply exclaimed, "We don't work that day!" After listing my availability day-to-day over the course of 2 weeks, the representative emailed back to offer a date of Saturday, July 25 (outside of my list). I accepted the offer, also via email, and provided my details. A week before the scheduled appointment, I followed up, via email and voicemail, to confirm. I recieved a text message from a representative the next day stating, "We don't work on weekends!" When I explained that not only had I confirmed the appointment via email, but that the representative I was working with specifically offered that date, they replied, "Probably it was a mistake! We need to reschedule," and offered me July 27. After demanding they find an earlier date, they offered June 27 which I confirmed. 3 days before the newly scheduled appointment, I recieved a phone call from Brazilian Cleaning Solutions. They informed me that working through Groupon was inconvenient for them and they decided they would no longer accept Groupon vouchers. They explained that my appointment of June 27 was still standing; however, I would need to pay about 43% more for the same service I originally purchased as the Groupon no longer applied. DO NOT waste your time with this business. I don't think I could have had a worse experience. read more

Excellent service. I have been using their services regularly almost once a month. They are very punctual and accommodating to my work schedule. I ask them to come sometimes 7:30 AM or before so I can get to work. And they're always on time. The team is usually 4 people who spread out in the house, each person with specific role. The team may change every time, however, regardless who comes, they are very efficient and pleasant to work with. I highly recommend their services. read more

I had purchased a groupon from this company, they did a good job cleaning. However, when I scheduled a second cleaning the following week, the crew did not show up for their scheduled day and failed to communicate they were not coming. Unprofessional. read more

I had my first cleaning (a deep clean) with this company a few days ago. After it was 30 minutes past the scheduled appointment time, I called to see what the status was, kept getting the run around, then they eventually showed up..5 hours late at 6:30 pm. The crew that showed up was nice and courteous. However, they barely spoke English. It was only a problem because I wasn't able to communicate with them what I wanted cleaned etc. They did a decent job cleaning, but for a "deep clean" I expected there to be more detailed cleaning and for them to be there longer than an hour. There was a lot that they missed, even areas that their website stated that was included. read more

HORRIBLE with scheduling. I brought a Groupon and emailed and called the owner to try to schedule a time slot weeks in advance (knowing I had family coming in that weekend). I was told we were all set for Thursday afternoon and I would hear from them a few days before on the exact time. I arranged to leave work early on that day (I work 8-530pm ish) and then followed up the day before to confirm time. I was told they didn't have me on the schedule and we didn't discuss this. I took a picture of our email chain as proof and texted it and the owner still was not nice or apologetic and offered up a early morning time slot I couldn't do. Bottom line- DO NOT book here. read more

I bought a Groupon for the sole purpose of having a deep clean of the kitchen and bathrooms in my new house before I moved in. I explained this over the phone to the person who scheduled my appointment. He was able to schedule an appointment in three weeks time for the Monday before I moved (which was Saturday). Never had a confirmation, which ended up being pretty significant because I took the day off of work to be there....and at 10:30am they texted that their car wouldn't start and couldn't come. After several texts and voice mails, around 4pm I finally heard back and was rescheduled for Friday, as I stressed again that I needed this service done before Saturday, and should they not be available I'd need to make alternative arrangements. I was assured they'd be there by 9:30 am. Friday morning rolls around and I texted around 7:30 am to confirm their appointment. 8:30 am I receive a text back that their car is still in the shop and they'd have to cancel. Things come up, like car trouble. But their lack of professionalism and complete disregard for customer service were appalling. It's sad that I can't even rate their business based on ability because they never even showed up. Do NOT recommend. read more

Warning! Short story - This company is unprofessional and unreliable. Their service is not worth the fee and they do a very poor job. Long story - We were hoping to support a small, local company with our rental property and our house. We bought a Groupon to test them out. The crew did not show up as initially scheduled. I called to find out what happened and reschedule. The woman told me she would look into it and call me right back but I never heard from her. We rescheduled and the crew came to clean. They did an ABSOLUTELY HORRIBLE job. I'm honestly not sure what they did besides wipe off the kitchen counters. When I called to complain I was told that since I'd "only spent $65 it wasn't worth it to the company to follow up"!!!! That's the worst customer service I've ever heard of! I persisted and finally spoke with someone who said they would come look at the job and at least clean the bathtub and shower. They gave me a four hour window, did not show up, and never called me back. Luckily Groupon has great customer service and will no doubt refund our money but I feel for all the people who don't go through Groupon. read more

Did a wonderful deep clean for our move out. Quick and efficient. Very friendly and I Will be using them in our new place. Recommended. -New Albany read more