Bravo Steaming Service

Jeff did an excellent job performing our annual fireplace service. He was on time, neat and…read moreanswered a few questions we had on our unit. We always request him for this service.

Great job in servicing my gas fireplace. I would recommend them. The fireplace I bought from them…read moreis going strong after 20 years. Jeff did a good job with the tune-up.

Abt

4.0

(3.5k reviews)

The guys that they had deliver my washer were excellent. They had it in here and installed in…read morerecord time. I was worried about it because the last time this happened over 15 years ago, the guys had a big problem getting the washer through our gate and into the house. It was a lot of anxiety. Thank you for making this delivery a breeze. I really appreciate it so much!!! :)

Great customer service, great delivery and installation. Driver, Manuel and Helper Gustavo were…read moreboth respectful and kind! Kudos to ABT!

Mati Coffee

4.5

(73 reviews)

Mati Coffee serviced my Quickmill Alexia - single boiler. They did a great job! Had been having…read moreerratic issues with bar pressure and pump operation. Working better than brand new now! Even though it took about 2 weeks rather than 1 week that was quoted, it has been worth the wait! Thank you!

*WARNING* Mati Coffee in Elk Grove Village & its owner Luca are scamming & ripping of its customers…read morein violation of the Illinois Consumer Fraud & Deceptive Practices Act (815 ILCS 505/1), making negligent & intentional misrepresentations to its customers & committing (common law) fraud upon its customers. My Jura A9 coffee machine displayed an "Error 8 message" on the display which means the internal brew group is jammed, blocked, or unable to return to its home position. The primary causes are stuck coffee grounds, a dry/worn brew group mechanism, or a faulty drain valve. Both the manufacturer, Jura, & Mati Coffee told me the Jura machine has to be disassembled, the stuck coffee grounds have to be cleaned out from inside the machine, & the mechanical parts inside the unit have to be lubricated. After the Error 8 message appeared several times, the machine would not power up. Mati Coffee told me it would charge a $90 Diagnostic fee to inspect our Jura. On 07/28/26, we dropped our Jura off at Matti Coffee. Mati Coffee charged our credit card $150, not $90 as we were told the charge would be. Despite us asking, Mati Coffee refused to provide us with a credit card machine payment slip showing the charge Mati Coffee charged to our credit card & claimed they don't have the ability to give a credit card slip. On 8/3/26, when Mati Coffee called me to tell me they cannot repair our Jura, upon my inquiry, I discovered for the very first time that Mati Coffee had created a "drop-of receipt," however, AT NO TIME did Mati Coffee ever give us a copy of this "receipt." On 08/03/26, I requested this "receipt" be emailed to me and discovered this receipt does NOT state the cost of the estimated repair is $150 but rather states "A non-refundable $90 -$150 Diagnostic Fee for Household &/or Commercial Machine. Applied toward labor cost if agreed to repair." A non-refundable Diagnostic fee that is somewhere between $90 & $150 does not automatically mean the charge, at the time of drop-off, before an inspection is performed, is $150.00. Mati Coffee would NOT know that the Diagnostic is $90, or $150, or somewhere in between $90 & $150 BEFORE it even performs an inspection of the machine. Had I known in advance that Mati Coffee was going to charge a non-refundable Diagnostic Fee of $150 instead of $90, we would not have taken our Jura to Mati Coffee. Also, on 08/03/2026, a Mati Coffee employee told me that Mati Coffee could not repair our Jura because parts that were needed for the repair are no longer available & certain parts are only available from the manufacturer that Mati Coffee can't get. By failing to disclose this to us, Mati Coffee deprived us of an opportunity to make a fully informed decision as to whether we wanted to proceed. Had Mati Coffee disclosed this, we would not have taken our Jura to Mati Coffee. Also, Mati Coffee never bothered to open our Jura & clean out the machine of stuck coffee grounds, as is required to be done with an Error 8 message. When picking up our Jura on 8/04/2026, an employee said to me "let me get you the diagnostic sheet showing exactly what the problem is with your Jura," however, this diagnostic sheet (dated 08/03/2026) does NOT show any diagnosis as to what Matti Coffee allegedly found when it allegedly performed a diagnostic inspection of our Jura. This proves that Mati Coffee never performed a Diagnostic inspection of our Jura, yet, it fraudulently charged me $150 Diagnostic fee. After arriving home, I discovered that the inside of the machine still had a significant amount of coffee grinds stuck inside of the machine, so much so that coffee grinds spilled out from the inside of the bottom of the machine onto the counter & there was also coffee beans still stuck in the grinder. This proves that Mati Coffee failed to clean the stuck coffee grinds inside of the machine, which is required to be done for an Error 8 message. To further show Mati Coffee failed to clean out the stuck coffee grounds from inside the machine, the coffee removable bin that catches used grinded coffee beans inside a Jura machine (ie. coffee grinds container) was stuck & jammed inside the Jura machine when I dropped off the machine to Mati Coffee & was still stuck & jammed in the machine when Mati Coffee returned the machine to me which would make it impossible to clean the stuck coffee grinds from inside of the Jura. Mati Coffee took no action in attempt to inspect, diagnose, clean & repair the machine, yet, fraudulently charged me a $150 diagnostic fee. I spoke to the owner of Mati Coffee, Luca, in attempt to amicably resolve this matter, however, Luca was extremely rude & unprofessional, repeatedly interrupted & talked over me, & refused to answer my questions. Do not take your machine to Mati Coffee unless you want to be scammed & ripped off. In reply to the owners response, Mati Coffee's "Diagnostic report" is completely blank - no diagnosis of the machine was ever made.

Fireplace & Chimney Authority

3.3

(84 reviews)

These guys were so helpful in getting our fireplace upgraded from wood burning to gas. They have a…read moregreat showroom with so many options. Got our fireplace upgraded last November just in time for the holidays and we have had a winter and early spring filled with nice ambiance in our den. The whole installation process only took about 4 hours from installing the gas line, putting in the gas logs, sweeping our chimney and painting the interior box. They came out a few weeks later and got our nice new glass doors installed replacing our dated old 80s brass ones. So efficient and couldn't be more satisfied!

It's been YEARS and they still haven't fixed the two holes in my floor or both sides of the fire…read moreplace on the wall left undone. I've asked several times and they always say they'll call me or come by and never do. I fulfilled my side by paying every cent I owed and they left my fireplace work undone. UNACCEPTABLE. Oohhh and they were supposed to come back and calk. Never did. Everything was just a mess.

Mil-Green Casual

2.9

(19 reviews)

•$$$

I came in here whilst we were on the hunt for some backyard furniture. The man who was here said hi…read moreabout as soon as I walked in and offered his assistance but let me wander at my leisure and without being pushy. They have lots of options, and unlike some stores they sell pieces individually instead of just as a group or set. There were a couple sets from Sunbrella that I liked, and one from another brand that uses that sort of poly wood (but not that brand name) that was really comfortable and felt nice. If only I had unlimited funds! They apparently switch over to Christmas trees in the winter months, for at least a little while, and they well grills and other outdoor equipment here as well. Their website--as of 2025 anyway--is not useful, so just stop by. They have good sales.

So far so good! We walked in about 30 min. before closing, yeah I know not very nice. One guy,…read morethink he was owner, jumped up and offered help and answered a few questions and then was very nice to let us wander around. Few minutes later we saw something we liked and a guy assembling pieces noticed us looking at this set. He immediately stopped what he was doing and answered all our questions and offered some great money saving ideas. When I noticed it was past closing time and offered to come back next day he said not to worry and continued answering questions. Zero pressure and offered a catalog to take with. We were tired of all the big box store crap furniture we have bought over the years and pulled the trigger. We are super excited for the arrival of our pieces and very grateful for the attention and service they provided at purchase. Will report back at arrival.

Greenforest Fireplace & Patio

3.1

(64 reviews)

Had a refractory panel in my fireplace replaced by Greenforest. They were reasonably priced, were…read moreable to schedule to come out in a very timely manner and did the job quickly and well. Very nice guys and easy to do business with. Couldn't be happier.

Greenforest came to service my wonky gas fireplace. They performed a deep cleaning on all parts…read moreand cleared corrosion from pilot lights, worked wonderful. After their service, I noticed that the gas now disperses as designed with vent holes under logs I never knew were there until after their cleaning/service..

Menards

2.7

(104 reviews)

We are currently one of the thousands experiencing a power outage…read more ComEd repairs in order of Medical Emergercy (such as breathing machines, seniors that cannot withstand the heat etc) fantastic system in place We went to our local Menards and their assistance and prices are fantastic! We purchased a refrigerator-sized cooler for only $69 We also picked out a new refrigerator as we had to throw all of our food away it is spoiled and unsafe to eat We shall notify Menards when we have power again I believe that it is helpful to know: - They deliver and install a refrigerator next day for $130 - it is least expensive to purchase a floor model or any refrigerator that they have in stock - for an additional $30 they will install a water line for ice and cold water We did not use this option as we have nice silicone ice cube trays for $5 from Amazon and I only drink room temperature water (I am healthy due to my Hindu beliefs such as taking baths only etc etc) We chose an inexpensive floor model we do not need anything fancy We also purchased a nice cooler - i got ice at the local gas station So while I hope nobody ever needs this information, Menards is there if you do ABT appliances are overpriced and and the installation costs a small fortune - i price compared everywhere online PRO TIP - your current refrigerator has a sticker inside that you may photograph it states the dimensions (size, width etc) to buy a proper replacement that fits inside your kitchen (I know this since the 70s from my dearly departed Dad) I am proud of my husband he grabbed some $1 Lemon Oreos and put them.back due to his obesity

We like this place…read more Staff are friendly. Prices are generally reasonable. We can usually find what we need. Good number of Christmas choices available and the toddlers always love the tree displays and outdoor lighting section.

Alan HVAC & Appliance Repair

(12 reviews)

Mike was great, he explained what he was doing with the dryer repair and was extremely efficient…read more Definitely would recommend!

My old dryer stopped working, so I contacted this company for service. They were very accommodating…read moreand scheduled an appointment around my work hours for the following day. The technician arrived on time, assessed the issue, and provided a clear explanation along with a reasonable price quote. On the scheduled repair date, the technician called ahead to let me know he would be running slightly late and gave an accurate estimated arrival time. He arrived as promised, completed the repair efficiently, and explained what caused the problem and how it was fixed. Communication throughout the process was excellent, the price was fair, and the technician was both knowledgeable and professional. I would highly recommend this company to anyone in need of appliance repair.

Chicago Appliance Repair Doctor

(758 reviews)

This was the best decision I've ever done. I used them to fit an ice cube machine- they were quick…read moreand it was so easy to get it done. Couldn't be happier with the decision. They were reasonably priced and very efficient

Great Service! I…read moreused the project request here on Yelp and the business reached out to schedule the service. Today the tech came out and serviced the refrigerator, stove and checked washing machine seals. He noticed the ducts needed cleaning so we have that scheduled once the parts come in for the other appliance. Tech was very knowledgeable and personable. Highly recommend this business. Pricing was affordable.

Drain-EEZ Plumbing

(531 reviews)

Updating my review because I had another great experience with Pat! This time it was a leaking…read morefaucet on a Sunday night. I messaged and got a quick response asking me to give him a call. Within a minute, he walked me through the fix over the phone--problem solved. I'm so appreciative that he consistently puts customer service first and takes the time to help without immediately jumping to a service call. Truly above and beyond! Original review: I messaged Drain-EEZ Plumbing about my broken disposal on a Sunday morning, hoping they could provide a quote for the fix. Instead, I got a prompt reply from Pat offering to first try to help me over the phone. I gave him a call and he walked me through what he correctly expected to be a quick fix I could do on my own. He saved me the cost of a visit and taught me a new skill - can't thank him enough for the great customer service!

Talked with Pat about a leaking toilet. He came on time and tried to fix the leak but the bolts…read morewere too rusted on a toilet that was over 25 years old. He suggested replacing the old toilet. He did an excellent job putting in the new unit. He gave me some information about another problem that I was having about an outside faucet. He said it would be too expensive to replace and I do not need it since there is another faucet outside. Highly recommend this company.

Junk Relief

(395 reviews)

Hired to remove a 2 piece sectional sofa. Great communication. They texted when on way, came during…read morethe scheduled range, and were out in 10min. I have had bad luck with services not showing up, and leaving me sitting there waiting, so the professionalism was much appreciated. Price was what I was quoted, and was the same as other quotes I got. Would definitely hire again if needed.

Got their help to remove 3 mattress and some junk in the garage. I was very satisfied with the…read moreservice. Effective communication, show-up on time, friendly crew, reasonable price.

Carrectly Auto Care

(368 reviews)

Carrectly Auto Care provided an excellent experience from start to finish. The team was…read moreprofessional, responsive, and easy to communicate with throughout the entire process. They were very transparent with pricing, delivered exactly as promised, and paid great attention to detail. The quality of service truly stands out, and it's clear they care about customer satisfaction. If you're looking for a reliable and trustworthy auto care provider, Carrectly Auto Care is definitely a great choice.

Carrectly Auto Care provided a smooth and professional service experience. The staff explained the…read morework clearly and kept me updated during the process. The repair was completed on time and the car was returned in good condition

Easy Way Pest Control

(220 reviews)

Easy and fast communication. Quick and thorough appointment. Provided detailed report over the…read morephone. Very professional and solved our problem in 1 visit.

We have ants and silverfish problem in our house…read more Emil did a great job with the customer service, very helpful, responsive, and gives a pretty good rundown what would be expected. The price is pretty reasonable, especially for 2 pests, and not overcharged as other companies. It comes with 2 visits, 2 weeks apart from the first. However, the on site experience was not as great as mentioned. Technician came, went to spraying right away, and it felt like he was in a rush. Did not really check what might be the cause of the infestation (would not be an easy thing to investigate, but we did not really see the effort to find the cause). We see a great reduced number of ants, but still see a few lingering around, not as concerned number as before, but we feeling better about the ants. Also, 2 weeks after the second treatment we keep seeing silverfish back even after the treatment and trap was applied (they mentioned the number might increase the following week/10 days after treatment due to them trying to leave the premises, or longer since the treatment is pet/child safe product and it might take a bit to work). After the 2 visits, extra visit/treatment will cost extra, even with some pests coming back. - Giving a 5 stars still since they gave me a full refund due to my dissatisfaction with the service on site. Treatment did not do as well to the my pests situation, but great customer priority, owning up to their words, and honesty overall.

Upholstery by Jorge's

See more unrecommended reviews

(203 reviews)

Quality work by these guys…read more I would highly recommend them - honest pricing, outstanding craftsmanship with a quick turn time. Their communication was also outstanding. The real deal.

This review is long overdue. Two years ago, I took in a living room chair cushion with an insert…read morethat was failing. Two days later, I picked it up. The insert is still as functional as the day I brought in home. The pricing was fair. I highly recommend this company.

Chicago HVAC Repair Doctor

4.7

(211 reviews)

My AC was not working. I called into Chicago HVAC and they were able to send a technician out same…read moreday (Thanks Maria!). The tech resolved our problem within an hour of being here. Great service, the technician took photos of before and after, explained the issue found and how he was going to resolve the problem, and brought shoe booties to keep our house clean. Highly recommend.

I was referred to Chicago HVAC by my neighbor who had great things to say! I called to schedule an…read moreHVAC maintenance, and service was friendly and efficient. I needed some repairs in my furnace, which Orlando just came out to do. He was communicative, professional, and so helpful. He was so thorough and explained everything so well. I highly recommend this company given the fair pricing and excellent service!

Flori's Plumbing

4.6

(10 reviews)

Came out, lifted lid, charged $100 and said I needed a new toilet. BTW, it still works.read more

The owner, Mike, is great. We have worked with him a number of times and his work is excellent and…read morehis fees reasonable. He is very diligent and hard working and makes himself available on short notice and weekends. I cannot recommend him highly enough.

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Michael C.

9 years ago

I used Bravo for my yearly BBQ I host every 4th of July and all I can say is WOW! I usually just brush off my grill before I use it because I never knew of a professional BBQ cleaning service until I heard about them. My grill is 5 years old but when Bravo was done cleaning it it looked like I just picked it up from the store. It was easy to schedule and they are super flexible. I called and a day later 2 gentlemen showed up with all their gear and a few hours later I couldn't even tell it was the same grill. Everyone at my BBQ was asking if I bought a new grill! Haha worth every penny!! See you guys next 4th of July weekend! read more

Jason S.

9 years ago

I used Bravo to clean my very dirty 30" built-in DCS gas grill. They spent almost 5 hours on the grill, carefully disassembling everything, cleaning it to almost new condition, and then leaving no trace that they were even there. They scheduled me in quickly, were on time, and all of their communication was polite and responsive. For the overall quality of service, the price was perfect. I highly recommend them to clean your grill and I will definitely use them again in the future. read more

Jodie S.

9 years ago

I used Bravo Steaming Service to clean my grill this spring. It was filthy and scary after sitting outside all winter. They spent three hours making sure it was clean and back in condition for the season; and they didn't use any noxious cleansers - just steam and baking soda, I think. They arrived on time, brought drop cloths to protect the patio, and cleaned up completely after themselves. Good name, Bravo! Oh, and they're nice guys. read more

Laura S.

1 year ago

I must update my review to say that I am even more impressed with this service! I had trouble putting in a new warming rack, and also had an issue with the grill thermometer. They responded immediately and were out in a few days to take care of things! And, no additional charge. I will be using Bravo regularly to maintain my grill! What a pleasure to work with good, honest people! We need more of this!!! read more

Joe P.

3 years ago

As someone who grills a ton in the summer, my gas Webber was in rough shape as it has been at least 4 seasons since it's been cleaned. Contacted Brovo and quoted a price. Initially thought it was a bit high, like most things nowadays, but after they finished it was well worth it, and would strongly recommend. Communication was good and they arrived on schedule and did a great job. read more

Jimmy R.

5 years ago

I really enjoyed the experience with Bravo. They really made it look like I have a brand new grill. They took it down from my 3rd floor and carried it themselves. They didn't complain once and spent about two hours cleaning it out. I also liked how professional they were and felt like you paying a friend to help you out. I will be using again and appreciate there hard work. read more

Skinflection S.

3 months ago

Excellent service from start to finish! The team was professional, reliable, and did an amazing job. Everything turned out even better than expected, and you can tell they truly care about quality and customer satisfaction. Definitely will call them again and highly recommend them to anyone looking for a great grill company! Thanks guys! read more

Pete B.

9 years ago

Great service! Wasn't too sure if I should use this service but results came out unreal and my grill came back in brand new condition! Super friendly and worth it!! I recommend it to all homeowners that love grilling. I would never be able to clean it as good as they did! Don't under estimate the service. Thanks again Bravo guys! read more

Annette C.

7 years ago

This was unbelievable. My neglected 8 year old grill was rusty, dirty and everything else. I called Bravo Steaming. Moe and Peter came out within about an hour, my grill honestly looked brand new. I could not believe it. Spectacular job. Surpassed my expectations. The do annual upkeep as well so booking them for next spring! read more

Barbara B.

7 years ago

Bravo was terrific! I had not used my bbq for about two years and they cleaned it, made sure it worked, suggested a few parts that are easy to replace rather then buying a new bbq. Friendly, took their time rather than rush through, cleaned up after they were done working. Will call them next year! read more

Nancy E.

1 year ago

I have a Weber genesis grill that was so clogged, not one burner worked. Moe and his partner came out and moved it to the alley so as not to get grease all over the place. It was completely taken apart and cleaned thoroughly. It's almost like new. Actually arrived early. Couldn't be nicer. read more

Shelly G.

1 year ago

These were soooo nice! They were prompt, courtesy, and helpful! I didn't have the right part to fix my grill. They helped show me what I needed and didn't even charge me for this first time---will definitely call them as soon as I have the right parts to fix this grill!!! Thanks Bravo!!! read more

Randy S.

5 years ago

The guys were great. Took time and effort and the results show. Informed me of different parts and ways to extend the life of my Weber Genesis grill. The grill is probably 9-10 years old and with the facelift will live to see a few more years for sure. Will use them again in the future. read more

Judy

2 years ago

I saw a few people highly praise Bravo on Nextdoor so I thought I'd give them a try. They were very prompt with their responses, told me the price and set up a date to come that was good for me even though you don't need to be home when they come. The grill looks great. I'm very happy. read more

Scott M.

5 years ago

I "inherited" a large grill when I moved into my home. The thing was years old and looked like it hadn't been cleaned in years. In just a couple hours, it looks brand new. I'm blown away and will absolutely make this an annual routine! Thanks Moe and Peter! read more

Jeanne W.

3 months ago

Moe and Peter came out to diagnose and fix our old Weber grill which was not working properly. They were quick to diagnose the problem and get it back to working properly! Very thorough explanations and very polite. HIGHLY recommend!!!!! read more

Mary P.

5 years ago

They cleaned my grill to like new and tested it. It had never been cleaned. They are responsive, efficient, and arrived on time when they said they would. And they are really nice guys. Would definitely recommend Bravo! read more

Heather W.

5 years ago

Bravo did a great job cleaning our grill as well as helping with a few small maintenance items. The grill looks so clean I hesitate to use it again! Would definitely recommend them and plan to use their services again! read more

Kyle R.

2 years ago

Bravo did an excellent job cleaning and refreshing my Weber Genesis grill! They worked quickly and thoroughly cleaned the grill inside and out. Looks brand new! Communication was quick and responsive. Excellent value! read more

Gabriella S.

7 years ago

Bravo steaming service was super professional when cleaning my bbq grill. After I requested a quote they got in touch with me right away and quickly scheduled the grill cleaning! Great service! read more

Bravo Steaming Service - homeappliancerepair - Updated August 2026

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