I've used Bravo Entertainment on a number of occasions with consistently disappointing results. Tickets for specified sections are ordered for a set price, paid in full in advance. Unfortunately, the actual tickets are never what you ordered. Tickets routinely arrive last minute. The seats you receive are never for the pre-determined seats or sections that you selected. Karen hides behind Bravo's "accepted tickets" language saying that "You used the tickets and went to the show." For Bravo customers, accepting the tickets is the only alternative given Bravo's absurd delay in delivery. Pay attention to the receipt you receive from Bravo once payment is made. "EXAMINE YOUR TICKETS - NO REFUNDS OR CANCELLATIONS. MERCHANDISE CREDIT ONLY." Then, in smaller print below. "If we have to upgrade, downgrade or cannot fill your order, proper merchandise will be offered."
Upgrade? As if. Downgrades are a Bravo prime directive.
The runaround you get at Bravo is monumental, unprofessional, and regular. Ironically, it's a simple ticket broker business, but Karen doesn't deliver on what she sells/markets. When your purchase is made, she tells you that tickets will be "in your hands in a couple of weeks". But that never happens; it's always last minute. Often times, you are handed tickets walking into the show. The actual tickets are totally different than your order. On a couple of occasions, tickets weren't listed under my name at the Will Call because Bravo made a mistake. So we didn't get into the show. The other poor reviews of Bravo Entertainment on Yelp are absolutely correct. Bravo is a sham. read more