I go here for ice cream. I like their strawberry ice cream. It is fresh has real strawberries in it and is absolutely delicious. I think there are other choices, but I only get that in a waffle cone. The lines are always fast and the service is great. And it cost me less than three dollars to get a huge ice cream cone. read more

Fast food at great prices. We come here about once a week for the side serve & ice cream. Unlike most fast food places, they remain affordable with decent portions of quality fast food items. The service is fast & efficient most of the time. The place is not fancy, but functional & reasonably clean. Sometimes tables & chairs don't get cleaned immediately, but there's usually ample empty tables to choose from. read more

One of the worst ice creams I've ever had very disappointing. This was my first and definitely last time at this place. I had been driving for hours and really needed a quick ice cream break, so I searched for the closest spot on Google and ended up here. I asked for two scoops, but honestly, I couldn't even finish them. The flavor wasn't good, the texture felt off, and it just wasn't the kind of ice cream I enjoy at all. It didn't taste fresh, and it wasn't worth the stop. I hate wasting food, but I couldn't eat more than a bite or two. Maybe it just wasn't for me, but overall, I wouldn't recommend it. read more

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Don't often do fast foods but we were out shopping and didn't feel like going to a sit down so decided to try to brauns drive thru to take home...the only down side of the experience was the drive thru was a little on the slow side (as I said to my wife, "they're taking the fast out of fast food"). As far as the food, my wife and I agree, it's a pretty good burger and the shakes are like the old fashioned super thick ice cream shop variety....fries were decent as well..we'll definitely go back read more

Braums. What can I say? Quick and tasty burgers with little wait, and one of the best shakes I've had for the price. We live near this location and stop by a couple times a month. It's fairly easy in and out with their own parking lot, but it's usually pretty busy so it's not always easy to find a place to park. You might have a walk. They do offer drive thru service as well. The restaurant side is very casual like any other fast food place. It has a high turn over and may not always be the cleanest, but usually it's okay unless you're there at a really busy time. The food is what keeps us coming back. Upgrade your combo from a drink to a shake at no extra charge. This is what we always do. I stick to deluxe burger and fries. It's my favorite! read more

Braum's - a car parked in front of a restaurant - Ice Cream & Frozen Yogurt Near Me - Mansfield, Texas

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3 times in 14 days that they do NOT HAVE mint chocolate chip. I am fed up and will never be back. Going back to the beat choice of Blue Bell! read more

i literally ordered 3 things & all of them were wrong. i wanted 2 ice creams in cups and got both in cones & i ordered a large ice water & got sprite instead. very simple things all messed up!! read more

Friendly service- fair prices - always enjoy the frozen yogurt twist and the selection of ice cream flavors

Got ice cream and an order of fries. The fries took about 15 minutes to come out. When they called the order number, the fries were cold and stale. Not even remotely warm. Tasted like left over fries from the day before. I've never been served food like this before. Why did it take 15 mins to be served fries that weren't even fresh... read more

There always out of chocolate yogurt mix. They only have one restroom. and the place is dirty

Ordered a single brownie sundae with fudge AND caramel, mine had no fudge and so little caramel it was gone in one bite... they acting like chipotle round here all stingy with toppings like it's going to bankrupt the company to give you an appropriate amount. Do better! read more

Braum's is just not what it used to be, total disappointment They didn't have meat or strawberries. Why even be open

Normally pretty good, but tonight was a fail. I ordered a small fry ($1.89) with no salt. I find some people are heavy handed with it. Waited an extra 4 minutes only to get dried fries covered with salt. I see people leaving one and two star reviews and now I know why. You have to wait for food only for it to be wrong and it's frustrating to call and/or turnaround to go back to get fresh food. Beyond frustrated. Skip this store and maybe try another for better quality. read more

It could be cleaner, it could be faster, the service could be more consistent. Did I mention it could be cleaner. First time last time visit for this establishment. Will say the patties were very good, super surprised that a damn creamery doesn't use real cheese, had the cheapest oily slice of American cheese I've ever seen. read more

Food is good. Service is good. Ice cream is awesome. Lots of flavors. And good frozen yogurt and sherbet too. And sugar free. Wide selection. Getting a meal at the drive through? Milkshake is free to substitute for the drink. read more

I love this place!!! It's busy, festive (like a favorite relatives home) and boisterous!!! The staff is always working making cones, meal baskets ,cleaning high schooler employees are effortlessly trying to keep up with this establishments high volume- hats off to you HIGH SCHOOLERS alll while being polite I may add If you want quite, calm complacency don't go here, BUT if you want a place where you can see seasoned adults to teenagers,to baby's in strollers you have stepped into the right place!!! read more

Ordered a Black Forest sundae with 2 scoops of chocolate ice cream. When they handed it to me, I checked to make sure it was made with chocolate ice cream. It was not. So I handed it back and asked them to remake it. I had to pull up and park. When the young man brought it to me I checked and saw 2 scoops of chocolate. There was chocolate on the bottom of the bag and it got on my pants. When I got home, maybe 2 minutes, the ice cream was half melted and as I ate there was NO CAKE!! This is not the first time this has happened! read more

Great burgers and fries! The turtle shake was kinda not what I was expecting, but still good. I'd go for cookies n cream next time. But life hack, order the side of chili for $5 which is gigantic and pour it on top of your fries! The chili is more than enough to split for 2-3 orders of fries to make chili cheese fries. Also, the dude at the drive thru was the nicest human I've ever encountered at any drive thru in America. read more

Horrible service, employees were strange. Bathrooms were disgusting, the food took more than 30 minutes to come out. We had to ask multiple times for our food to come out. This braums needs better management!! read more

I've always loved Braum's ice cream but most of their locations are always dirty and their service is always horrible. Today my dad went through the Mansfield drive thru and ordered from there and the girl at the window messed up pretty much almost all of our order. She forgot toppings on my moms Sunday, put my dads ice cream in a cup when he asked for a cone, and forgot to even give my sister her fries. The only order she got right was mine (it was literally just a shake) and yet she still did a horrible job. It looks like she messed up when making my shake and broke the cup, so instead of pouring the shake into a new cup she put the broken cup in another cup and handed it to me all dirty and covered up in shake. With each thing that she forgot/messed up on she never bothered apologizing, being helping, or kind for either. She would just turn around and shut the window. Horrible service. read more

Braum's - a person holding a cup of ice cream - Ice Cream & Frozen Yogurt Near Me - Mansfield, Texas

Lots of ice cream to choose from. I did not eat inside. Just did a run for peppermint ice cream. Wonderful shop. Clean and good service. Their ice cream is awesome. read more

Very good food! first time i tried it it was delicious, very good service no rudeness at all, the area which it surrounds is, questionable, all the ambiance is just cars whizzing by. 4 stars. read more

Absolutely delicious ice cream , burgers , fries and they sell the gallons of ice cream as well! So many flavors! They have great options, it's also a fresh market so they have some groceries available as well like milk, eggs and some produce! The prices are great! Ice cream sundaes are like $3 and they are worth it. The service is great! It's normally packed but worth the wait! I'll be back! read more

Every time I've gone to this location it's dirty and the employees are rude. Why would I want to keep eating or taking my kids somewhere like this. The food is average at best. Skip this location and go to the one on little rd instead. read more

yummy. Good ice cream. the banana split is delicious. read more

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**BEWARE**Went to Braums on Saturday 4/10 and ordered a large Limeade. The Limeade tasted very carbonated so I opened the lid to find a surprise. Didn't know that my drink would come with a sprinkle of protein. I am DISGUSTED and just really overall disappointed. My family and I will not be visiting this location again. Check your food and drinks guys! read more

Braum's - Bugs, nats, flies, Limeades - Ice Cream & Frozen Yogurt Near Me - Mansfield, Texas

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Super rude in drive thru Speaker was garbled so we drove up to window So told us to drive around and try again. We asked why we couldn't just order. She informed us that we needed a mask. Half the people eating inside did not have mask. Really really rude. We left and went to sonic across street. read more

Service is horrible. The lady on the drive thru was super rude. We barely ordered and she was like "that's it? Second window." We had only said "banana split..." and was in the middle of giving the next order. We have been here several times and each time we are just as upset. It's the only Braum close home and Braum is getting worse and worse. read more

Went to order milkshakes and fries in the drive-thru and after I ordered the milkshakes, I told them that I would also like to order fries and they said they had already sent the order in and I wasn't even done ordering my food! I told them I wasn't even done ordering my food. Then I told them that I wanted to order fries and they said they already sent the order in and there's nothing they can do. So I waited until I got my milkshakes to ask about getting my fries that I had asked for in the beginning and they told me I would have to drive around just to sit in the line again even though I was sitting there for 20 minutes waiting on freaking milkshakes. Then they told me, or I can go inside and order them which defeats the whole purpose of going through the drive-through. they had a computer right there at the front .They could have just put it in with no problem. Not to mention they weren't even busy. So I don't understand why they couldn't fix that ! But I wasn't fixing to go back around and sit in the drive-through for 20 minutes for the other five cars behind me to order before I order again because y'all can't get orders out in a timely fashion. And it's so sad because y'all have the most people working in a fast food business that's so crazy to me! if it were McDonald's I'd have no problem I guess I should've went there in the first place Braum's yall need to do better y'all suck ass! read more

Never very clean. Drive through is super slow and then today I went in for an ice cream cone and got a double the first scoop was less then half a scoop. Called to let them know and did not receive very helpful service. Not a very good Braums but could be with proper management. read more

Braum's - How did she even think this was ok to serve? - Ice Cream & Frozen Yogurt Near Me - Mansfield, Texas

Braums is awesome. Better then bluebell. This braums is a joke though, like Kevin heart haha joke. It's always filthy,the employees seem to not care. I ordered a scoop of ice cream. It came in a literal drinking cup. Unfortunately it's the closest real ice cream shop near me and I've grown up with braums so I continue to come. Just have low expectations and you won't be disappointed. I don't think the managers or owners care either, after reading previous reviews nothing has changed. On a good note the ice cream is always typically cold... so that's a good thing right??? read more

Braum's - Ice Cream & Frozen Yogurt Near Me - Mansfield, Texas

Don't go here! No stars. Three people deep in line. Had to stand in line just to find out that we couldn't order ice cream and food from the cashier. We had to wait in another line while people were walking in behind us going up to counter to order! Will not be back! What a shame! read more

Man. I haven't been to a Braum's in a while and was REALLY craving a shake. There's not much to fast food so IMHO the emphasis is on service. Whoever the drive through cashier with the pink highlighted hair in a bun reports to needs to give her some serious training in customer service. SMILE, honey--life ain't that bad, I promise. And lose the tude, it's not cute. read more

Ordered a 1/6 burger combo without cheese and onion, received a burger with cheese and onion. Family member ordered a chicken combo that was a small chicken pattie and overvalued. Another family member ordered the fruit and yogurt swirl. He said it was not worth the price. Very disappointing Braums quality has decreased, guess I will stick to the ice cream. read more

Needs ALOT of cleaning. The place is packed but there has to be some way to clean it's just unsanitary and makes hard to eat in the restaurant when it's so dirty. Plenty of staff some look super lazy and need some management to see this and handle it. I will not eat in again u less this place improves A lot!!! Sad it's run down this way! read more

If you love ice cream and frozen custard, you'll love this place. So many choices, so many possibilities... If you haven't had frozen custard, you truly don't know what you are missing out on. Growing up on ice cream (which is also very good here) I didn't know what I was missing out on. So if you also have this issue, Braum's is the place to find out what you've been missing. Ice cream Sunday's are also my favorite here, they do a really good job making them. They come in a plastic container so you don't spill it on the drive home. I have only had dessert here, so I can not comment on there other food. But they always have a bunch of people eating inside so it must be good. read more

Vanessa!!! Horrible customer service!!! Just all around rude !!! Had an attitude when taking my order everything thing I order she replied "is that it " soo rude !! read more

The worst customer experience at a Braums i've ever had. The associates at the Braums in MansfieldTX were rude and lacked any customer obsession. The associate controlling the drive thru started the conversation with I can't help you if you're using a card, its cash only. The drive thrus card reader is down. No other suggestions or options were suggested. I replied i dont have cash."" Can you take my order and i come in to pay?" The associate replied that no, you have to come in and wait again in line to use your card. I have already sat behind three cars already and waited. I asked if i could order, and they rang me up at another register as i had already waited in this line and wasn't waiting any longer. She replied no we can't do that."" The lobby was full and had a line thru the store, so she stated I would need to come in and wait additional to order and pay with card. Instead of helping me take my order using another register in the lobby and starting my order as they would in the drive thru anyway, she stated no, we can't do that. After I insisted they start my ice cream order, I then came in to pickup my order inside and the young lady inside at the register has giving the go to hell look and threw my sundae into a bag causing it to open and spill in the bag. She then had to make a new one with no apology or acceptance that she had made any mistake. read more

I'm giving this location three stars only because their ice cream was so amazing. The cleanliness of the restaurant left a lot to be desired. There were flies all over the place on this particular visit. Most other locations of this chain are in much better shape. Negativity aside, the ice cream here is amazing and some of the best that I've had anywhere. It is also some of the cheapest that you will find. It's hard to beat that combination. I highly recommend the german chocolate as well as chocolate chip cookie dough. Another positive would be despite the store being so busy, the line did move fast. The staff was friendly. I'm honestly not sure what more they could do about the flies but it was definitely a bit off putting. I'll continue to patronize Braum's in general though probably not this location in particular. read more

Horrible customer service. Every employee has on a dirty shirt. Eye rolls from behind counter. No hello or thank you.