My experience with this company was exemplary!! Marion in customer service was professional, prompt…read moreand very communicative. The whole team went above and beyond - even during the pandemic - to make sure we had a great experience. Pricing was VERY fair and the installation team was on time, knowledgeable and very professional. I look forward to another opportunity to work with this outstanding company!

I'm giving the lowest rating possible to this company…read more First reason: Their measurements for my glass shower door were incorrect, subsequently water sprays out onto the floor each time I shower. That shower door cost well over two thousand dollars! I had them return three times to ask for a fix, and they pretended like it's not their fault. I asked for a re-measurement and a replacement door and they refused. A second reason for the very low rating is their office staff took almost half a year to get me a bid for a large mirror. I kept calling and they kept giving me excuses.

Barnabas, rather than Juan, showed up to give me an estimate. After discussing what we needed,…read moreBarnabas referred me to another gutter installer who could do the seamless decorative gutters that we wanted. He even called the people and had them give me a call! I really appreciate the honesty and facilitation of my gutter install.

We had some damage to our gutters and Juan was recommended by our realtor. We explained we just…read moreneeded a repair until we got a new roof. He provided a repair quote, referred us to a roofing company and a lender, said the repair would be the next week then blew us off. He hasn't returned multiple phone calls and texts. The realtor was notified. Not something a professional company would do. Zero recommendation here.

These guys truly are pros. They have made us several glass pieces over the past few months, and…read moreeach time, they have been on time, at price, and great quality. John at the front is great at working through what we needed, making sure to let us know about different options (and prices) before finalizing our quotes. I highly recommend them for any glass work you need completed!

We were RVing and broke a window. John was very helpful ordering a new one and coordinating…read moreinstallation as we passed through town. All in all we were only delayed a couple of hours!! Thanks again guys

We were headed to Moab for a Mt. biking trip. When stopping in Fruita for lunch we locked our…read morebikes to the car hitch. Then... I lost the extra key we brought for the trip. I figured I'd have to get bolt cutters to get the bike free from the hitch. My husband thought we should call a locksmith. We called a few locksmiths - they said they were unavailable and would most likely have to cut the lock off. They referred us to Allred. He was so helpful!! He looked at the lock in question and thought he could pick it instead of cutting the cable. It took him 5 minutes to pick the lock. Now we have a functional bike rack and lock. Thank you so much!!!

Mike came out in an exceptionally timely manner given the time of the evening. Took him less than…read morefive minutes to get me back into my 2018 2500. Kind conversation, very professional, and quick! I know who my locksmith recommendation is from here on out to anyone I know who ends up in the situation. Thanks again Mike, and Allred's Mobile Locksmith for all the help!

I got two gates and operators put in. Great work done at a fair price. They are busy for a reason!read more

I filled out their project info via their website quote request form and asked them to reply via…read moreemail. No response after 2 weeks. I followed up with them with a direct email to their info@ address asking that they let me know if they planned on replying to my quote request. No response. As far as I can tell they are not interested in doing any work.

Mike helped us pick the right carpet for our TV room…read more Installed was great and did a perfect job in such a large room. Can't see a single seam! Will use them again when redoing carpet on our main level that needs replaced

DO NOT HIRE THIS COMPANY! Initially they come across as very professional and dedicated to customer…read moreservice and installation. We hired them to replace carpet with LVP in bedroom and office. As a company that touts 40 years experience, they should have clearly known there would be a major difference in floor heights, ie removing carpet to install LVP next to hardwood or tile. Never offered in their bid a 1/2" plywood underlay that would have made the floors much closer to even. Instead they left us with 1/2" to 3/4" difference in 3 floor to door levels and tried to cover it up with inadequate transition pieces that would not even fit. Even their installer told us he had warned them of this improper installation but was told by both the sales person Rachel and the office manager to install them anyway! Needless to say once they realized installer had informed us of this concern, they pulled him off the job and never completed the transitions. They had the nerve to insist the original incorrect transitions were installed completing the job and were coming out to correct the poorly installed transitions was a mere "courtesy". They refuse to honor any warranty if we have transitions properly installed by any other means. Actually, they have held our warranty hostage which is illegal. They have been rude and hung up on our phone calls and refuse any further service since we called them out. Also,they demanded payment IN FULL before proceeding with the job. When we told them we'd go elsewhere if we couldn't pay part down, balance after completion, they reconsidered. We are so sorry we didn't go elsewhere. Then when the transitions were horribly and incorrectly installed, they refused to come replace them until final payment was made! Rachel even suggested we throw an area rug over the transitions to prevent trip hazards. After having other carpet/flooring companies come look at this issue, the bottom line is Inside Story laid the floors "substandard" but legally acceptable, without the necessary 1/2" plywood underlay that would have made the transition areas more even. The transitions they provided were inadequate from the beginning and they knew that insisting their installers lay them anyway even though they DID NOT FIT, they refuse to honor any warranty, a warranty we never received, for $6,600 worth of flooring, major trip hazards now exist and we now have to pay extra for transition installs to another company! There are legal issues here we are investigating. Their website states "love your floor or we'll replace it ". HA! DO NOT USE INSIDE STORY FOR YOUR FLOOR INSTALLS!!

Showed up on time. Did the work I requested and did it just fine. Plan on hiring him for another…read moreproject only bigger. I thought his quote was high but after seeing what was involved I changed my mind to a very fair quote that I paid with a smile.

Mr. Matt showed up within a couple hours. My tub/shower fixture needed repair/replaced after I had…read morealready tried and Kitchen faucet stopped working. He went and got necessary parts. I live in a mobile home so it can be challenging to find necessary items. He came and installed everything in a very timely manner. He was very polite and easy-going. I was very impressed. Excellent pricing. I will be calling him for all home projects. If I could give more than 5 stars I would. Thank you so much Matt!

They were able to open a lock I lost the key to and make me a replacement in less than 15 minutes…read more Great experience after another shop in town told me over the phone they could do this but were not able to when I actually arrived. Wish I had ed DC lock first.

Great business to work with.... they go the extra mile. Very responsive. They take the time…read moreneeded to get it right.