My older child was switched to a different class that started at a later date in the middle of the…read moresemester. Which means he was repeating 4 of the lessons and have already completed his homework for those lesson. I asked for new copies so that he can have homework to go with the lessons in the new class. I explained this to 3 different people and have emailed them back and forth regarding this but I did not get the assignment for him still when he finished class. After one conversation, 2 notes, 3 emails, and a phone call later, I got the one lesson homework out of the 4 I requested. The receptionist emailed me back saying that I needed to come in and ask the front desk every time I need the lesson.
For the second lesson he repeated, I spoke to the front desk, which turned out to be the principal, I said that I did not want to explain another time again because I already explained it a few times already and asked her to reference the email (which the prior receptionist had asked me to do, email her) and she said I was being rude with her by saying that. Keeping in mind that she said this in front of other parents. She turned it around and says that because I did not want to explain, now she has to do research on "7" of the classes. So I asked her why we couldn't get the copies for those 4 lessons so that she would have to waste her time or give him a new book. She also said that it doesn't matter how many times I need to explain it, as long as I need the work, I should explain it to her. The previous receptionist also accused us of getting 3 books and still needed the homework again when I was first on the phone with her and it took me a half an hr to clear it out. What a joke of a principal.
For my younger one, when he first started class, they gave him the wrong book twice and it was finally correct the 3rd time around.
If you are a parent that is ok with the language barrier and the miscommunications and have that kind of patient and time, then this is the place for you, otherwise, stay away.