So for the second time I've visited this office, they once again did not have my appointment. They said they would fit me in, but after an hour wait, i asked to have my co pay refunded and to reschedule. i didn't have my appointment book with me so when the receptionist who was obviously bothered tried to reschedule me I told her i would have to call back for an appointment. I was frustrated but not so as to not just reschedule when I could get an earlier appointment. i asked again just for my co pay back and Dr. Walloff came out of his office and SCOLDED me in front of the patients, reviewing all the things he had to do before he saw me. I have NEVER been snapped at by a physician in such a rude manner. Completely unnecessary as the receptionist was handling the situation, which was not my fault in the first place and was not even that big of a deal until he snapped and walked away before I could even explain. OUTRAGEOUS!! Needless to say I will be contacting my insurance company. I am still shocked, and its awful how he lamely tried to justify the wait and behaved so unprofessionally. And beleive me if I was late I am sure I would be charged or dismissed. 30-40 minutes I 've had before on a bad day from some doctors but an hour AND rude behavior after waiting 4 weeks for an appt? read more