Pretty responsive as far as generating the quote for a mold and asbestos remediation.read more

New Image Restoration was hired for a fee of $1,000 plus tax to remediate a mold issue measuring 2'…read morex 1' x 2' x 1' located within the wooden structure above the bathroom ceiling (sheetrock). The contractor(s) from New Image Restoration removed and disposed of approx. 2' x 4' x 2' x 4' of the ceiling (sheetrock) that exhibited signs of mold, treated the exposed wood with a mold and mildew killer, identified the source of a leak, and recommended that I hire a plumber. I found the quality of the work to be satisfactory however, the identification of the leak was inaccurate, as no pipes were found to be leaking. The contractors were courteous and presented identification upon request before entering my home. Nevertheless, I consider the cost of the work particularly expensive for seniors given that it represents only (1) component of a (3) part job. Additionally, I was asked to sign a blank contract that stipulated a 50% charge, the cost was not explicitly detailed in the agreement. I had to inquire further to clarify this matter. Despite the fact that New Image Restoration was aware of my insurance company's $500 deductible, I was required to pay (2) both payments of $500 plus. Moreover, I began to receive multiple invoices totaling over $1,500 for services such as drywall repair, patchwork, priming, and painting, which were not performed by New Image Restoration or Super Steamer Carpet. It was also concerning to discover that New Image Restoration billed me through a subcontractor, Super Steamer Carpet, without prior notification regarding the involvement of subcontractors. Ultimately, I found it necessary to hire multiple contractors to complete the work on the ceiling mold issue. This experience has underscored the importance of inquiring about the entire scope of a project, including a comprehensive written description and a complete estimation of costs, accounting for any deductions.

My wife and I are thoroughly satisfied with the customer service that Mold Xperts provided…read more Stephen as very thorough in his explanation of the processes that would take place during their work at our home. Throughout the process we were kept informed throughout the process and the workmen were very courteous. We were pleased with the manner in which the company cared for our home. Our belongings in the basement were protected during the process and they did a wonderful job in cleaning up when they were finished the work. I would recommend this company to others who were in need of mold remediation.

I completely regret using this company Sloppy work…read moreNot what we were expecting Not worth what they charge for

In March 2024, I had Mike come out to repair my kitchen ceiling from water damage. He was quick to…read morerespond and reasonable with his cost. Im happy that I chose his services because he was very thorough and communicative throughout the whole process. He inspected my kitchen for mold, replaced my ceiling and crown molding, and painted everything for a smooth finish. Mike was very professional, honest, and a pleasure to work with. I would not hesitate to use him in the future!

Michael is fantastic--I highly recommend him. He is responsive, honest and trustworthy. And his…read morework is fantastic. He replaced drywall in our basement after a flood and took care of mold that had grown as a result of the clean up not being done properly by Servpro. He is taking on several other jobs for us and we will hire him anytime we have a project without hesitation.

We've been working with Ian for quite a while. He and his company always treat customers right and…read moreprioritizes the customers needs over all else Mike Geberth

Ian graciously offered to reimburse me for a couple items that apparently were swept up in the…read moreremediation. The ground floor of the townhouse that incurred the backup is small (400sf) so there was not much space to move the contents out of the way. Ian also explained the insurance limitations for a level 3 backup when the homeowner insurance as written neglects to reference the HOA master policy. Overall EC Restoration works better with homeowners than the big national water remediators, which is why our adjuster uses this business. We are lucky to have them for this (hopefully) once in a lifetime event.

Lee does a great timely job. He moved our furniture and everything. spring cleaning made easy.read more

Lee did a great job. Brought our couch back to life. Carpets look great and urine smell is gone.read more

Last July I had to file a homeowners insurance claim with my old insurance company Encompass…read moreinsurance for a pin hole leak in my hot water pipe . It destroyed my finished basement. I thought it was fine but last month I went downstairs and noticed a paint bubble in the paint under a section of drywall in my ceiling down there. After further inspection I noticed that they did not replace the section of encased wood they cut out because of needed mold removal. also they did not re wrap the air duct behind that drywall as required by PA building code. Before my Lawyer files a civil suit in court seeking damages I would like to give them one last chance to fix it at no cost to me . The damage is a result of improper repair by the company the address I have is Mark Steigerwald Claims Service Consultant PO Box 660187 Dallas, TX 75266-0187 518-480-2823 Toll Free 800-588-7400 extension 5184802823 mark.steigerwald@ngic.com I have lost access to use the space because of this improper repair as I am afraid mold will grow now and I am not in the best health condition and if mold does grow from as a direct result of the improper repair my health would drastically worsen. I am adding this bad review here also because Miller restoration is the company that acutally did the repair and they did it inproperly thus the new damage is a direct result of them not doing the work correctly.

The folks at Miller were extremely professional and easy to work with. Phil (the owner) and Steve…read moreF. were very helpful. Steve came out promptly and assessed the damage. Equipment was set up and monitored regularly to mitigate the damage from my hot water heater leak. I will gladly recommend them for your restoration needs.

They did right by us for sure. Communication was great. They arrived when they said they would,…read morethey did what they said they would do.

4/13/23 I requested a quote for a new bay window and some stone work on our exterior. I was told…read morethat someone would be coming out at around 9:30 am- on a day we agreed upon. An hour past the appointment time, I contacted Campos and was told that the estimator would arrive "soon". The guy did finally show up and was pleasant. We got a quote of nearly 12,000 dollars and we have already spent 3,000 on the window itself. The quote was odd- just a bulk number- no break down of costs so really- we had no idea what we would have been paying for. Plus we were directed to choose stone from 2 sites- neither of which had pricing. Things that make you go "Hmmmmm. .." I requested a breakdown and was told I would get it- but I still have not. At this point I'm not interested. Added to our quote was a little "extra" regarding plywood- if plywood was needed- they would charge us 250.00 per sheet when we know the retail is only around 55$. I understand that the company needs to make money but that is quite a mark up at several hundred percent. As my husband put it- he was skeptical of the entire quote based on that alone. I'm sorry that we cannot do business. I don't doubt the work based on other reviews but I can't seem to get past even the first hurdle.

I had a very favorable experience working with Andrew on my mold restoration of my new home. Our…read morehome inspector noticed fungal mold in our attic and we needed to get it remediated and sealed. Andrew provided a helpful consultation by phone, arrived right on the date and time requested, and worked quickly to resolve the issue. He also gave us some tips for additional enhancements we can do to make sure our attic and home stay dry. I would definitely recommend Andrew for anyone needing home restoration services - he is super professional, responsive, and skilled.

Really pleased with the service andrew provided. We had mold about 3 feet up all around our…read morebasement wall that I wanted properly treated for pet health reasons. He responded super quickly, was very reasonably priced relative to other quotes, and was able to do the work within a week. He even brought our garbage cans up and vacuumed the space he was working in and around.