Beware! Stay away from this place. Their warranty sucks. You can buy something today and for…read morewhatever reason you need to turn it in next day they will screw you over. Raul, Jesus and Elmer need to do better! They screwed my dad over and also my brother over two parts that were wrong for their vehicle.

Slow, very, very slow. Very very slow. If you want to work on Saturday go the Saturday before so…read moreyou'll be ready a week later. Did I mention they are slow?

Good and honest repair shop. Precise work. Friendly owner and staff. I recommend this quality…read morerepair shop.

I have previously had some work done on my RV steps at Bob's. I was very happy with the…read moreprofessionalism of the staff, and the work that was done. Recently, I encountered an issue with my refrigerator, and called to schedule an appointment to have it fixed. Mike promptly called me back. He gave me some suggestions as to what might be causing the problem and I checked the rig myself. Thanks to his suggestions, I was able to take care of the issue myself. Any future work I need with my RV. I definitely will take it back to this company.

Can't say enough good things about this location extremely helpful always get the correct parts and…read moreabsolutely love the auto zone rewards program

Carolina was very helpful and has an amazing attitude. Would recommend this AutoZone for your needs.read more

I only use O'Reillys on 10th St., West in Palmdale as their customer service is the best!…read moreAppreciate JoJo, the assistant manager who is always helpful and knowledgeable.

Errmahgrrrr!! The ladies killed it not only with their fantastic customer service but helped me get…read morea replacement battery PRICE MATCHED with Wally World so I didn't have to go no further! I highly recommend this location in good ol Palmtucky!

My alternator went out while driving from Fresno to Lancaster to visit my dad in rehab post-stroke…read more I was already under immense stress & this situation was overwhelming. Vincent & Duane were incredibly helpful! Vincent was very empathetic and provided great customer service while doing a stock check over the phone for me. Upon arrival, Vincent and Duane went above and beyond, providing support and help while my alternator was swapped out in the parking lot. They helped to ease the stress & made my bad situation go so smoothly!!! I am so thankful for them both.

It's been awhile since I've gone into a brick and mortar and received excellent service…read more Christopher and Vinny were SO helpful. Chris went through my list with me and helped me find all my items. On Black Friday! They had a steady stream of customers and everyone got a warm greeting. So lovely to see. There's an O'Reillys closer to my home but I'll be coming to this one as the service was top notch.

I needed my catalytic converter replaced and I found this place through my boyfriend's neighbor, he…read morementioned this place because he was repairing a Hyundai car (can't remember which one) and they were reasonable. He wasn't wrong. I made a call and Melissa answered the phone (extremely professional) and she walked me through the process of getting a diagnostic and getting my car in ASAP. When I arrived, they ran my car for codes and the P0420 came up. Miro, the manager, explained to me what work would need to be done and he helped me find the best economical solution for me and my price range. My car was ready within the next day, and he mentioned that he changed my oil and a few parts within my car free of charge. My car runs almost brand new. The customer service was amazing, and now I know where to come to access reasonably priced car service and parts for my Hyundai. COME HERE!

I wanted to share my great experience from start to finish with these guys. They were attentive,…read moredelivered as promised, and a breeze to deal with throughout. I highly recommend them.

I have been boycotting the AutoZome at 12th and K for almost 10 years due to poor customer service…read moreand was hoping this location would have better staffing. However, I was wrong. I stopped in today looking to get oil and filters for two different vehicles, a SUV and a motorcycle, but ended up leaving empty handed, and came close to earning myself a court case. The assistant manager there was rude, condescending and very unknowledgeable. There was a time when, and if you went into AutoZone, and the advertised special was out of stock, they would at least substitute a Fram brand of whatever, or some other house brand, and allow the customer to go on their merry way. This dude, however, wanted to act like a %#$&@, and be disrespectful. Fortunately for him, I finished my probation, completed my court ordered anger management courses, and decided to pull my debit card out of the terminal and go home before I did something that would have altered both our futures. I hereby swear, I will NEVER set foot in an AutoZone store ever again. Judging from all the 2 and 3 star averages for nearly every AutoZone in the Antelope Valley, I am not the only person who feels this way. I can't wait for them to go bankrupt like Blockbuster did when they too thought they had the market cornered and could treat their customers like crap. Then Netflix came along and demolished them. One day soon, somebody is going to create a website that can keep track of a customer's car and maintenance schedule and automatically send out tune up kits and fast shipping for one-off items, straight to their door. At which time the days of dealing with A-holes behind a counter who think they can talk to you in any kind of way will be over.

I m so happy with this store! My "check engine" light was on and needless to say that I was totally…read moreworried! A friend recommended that I go to this store and I m so glad that I did! The staff were very welcoming and considerate! Joanna seeing the panic in my face assisted me immediately and she run a diagnostic on my car. She printed out the report and gave it to me. I bought the parts necessary and even recommended a mobile mechanic. In addition, she help me communicate with the mechanic that spoke limited English as my Spanish are just as limited also. Furthermore, I decided to buy an air filter for my car and she change my old filter with no hesitation! Joanna is very very knowledgeable about cars, provides exceptional customer service and is a truly beautiful human being! She made my visit to this store a memorable one and I can honestly say they gained a new loyal customer!!!! AutoZone is a good company and the employees of this store make it a great one!!!