Stopped in on our back from Waco. They were busy. Ordering was easy enough but getting the food took over 45 minutes. We sat next to the counter and could see orders go out. It was like food came from a time lock safe - 2 or 3 orders up on the counter, then nothing for 10-15 minutes. 2 or 3 orders up on the counter then nothing for 10-15 minutes. Repeat. Repeat. Our burgers weren't made as ordered but after waiting 45 minutes and wanting to get home we couldn't risk asking for replacement. Quality was OK but nothing fantastic. Went to the bathroom - not at all clean. read more

Two separate visits the same order because I love it. I believe it's called the Mac daddy double meat, double cheese with bacon mayonnaise and mustard no veggies and extra crispy onion rings although my second time they did not brand my burger other than that I love this place. I love these burgers And please get 32 ounce cups lol read more

Branded Burger Co. - I think it's called the Mac daddy that I forgot - Burgers Near Me - Waxahachie, Texas

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We were driving through town and decided to stop for lunch and found this quaint little burger joint. It was packed with locals. I'm sure. The food was amazing. The burger was juicy and so flavorful. The onion rings were really good and the french fries were better than I've had in a long time. Atmosphere is quaint and the servers were very Nice. read more

Past few times we have been there after church it has taken over an hour to get food. 2 kids meal, a salad, and a burger. We ordered at 1:13 and didn't get the food until 2:30. Food was good but a wait that long was not worth it. read more

This is beyond disappointing. We tried to come last week and the place was closed, so we gave it another chance today--only to wait nearly 30 minutes for two burgers and two fries that were absolutely unacceptable. The fries were clearly refried and stale, and the burger had a cold bun with a patty that was barely warm, like it had been sitting out. For $37, this is unacceptable. The quality and service don't even come close to what we've experienced at the Mansfield location. After this, we won't be back. read more

Branded Burger Co. - Burgers Near Me - Waxahachie, Texas

Driven by this place for years, stopped in for a burger one day that exceeded my expectations. I would come back again . The burger was cooked correctly and the toppings were fresh. The patty was a bit over salted for my taste. The fries were alright, nothing special. The staff was friendly and the dining area was clean. read more

30-40 minute wait for an average burger? Why! Also, why does it cost $20 for a burger fries and drink. That is ridiculous. If you are going to charge like its Del Frisco's then I want some Del Frisco's quality and service. There are a number of better burgers nearby at half the price. read more

Of all the Branded Burger Co. locations, Waxahatchie is probably the least appealing of them all. It may pale in a big way to the OG in Midloathian (#1) but the burgers served here are incredibly average if not a bit underwhelming. Given the city's popularity with burger joints (#2), it most definitely sits squarely in the middle. The place is clean with a good number of tables and a perfectly casual vibe. It's well lit, well ventilated, plenty of parking and clean bathrooms to boot. The open kitchen makes it fun to see the burgers cooked on the spot and there is zero shortage of variety. There's a lot to choose from. As noted, the burgers here are okay but are short of stellar. Their specialty hollywood burger with grilled jalapenos, onion, bacon, and pepperjack cheese was messy, as as their smokey bull burger (same as previous but with bbq sauce) and the steak burger was a tad overcooked. I didn't get better luck with their yard bird fried chicken sandwich and their french fries are also a tad disappointing as well. The other star deduction is for their staff. Most of them are young teenage types who don't take the job seriously, which has resulted in order mishaps, plenty of attitude and lots of unsatisfactory experiences. I've gotten takeout mainly as a result, but even those days are numbered. _______________ (#1) Where it all started: https://www.yelp.com/biz/branded-burger-midlothian (#2) The most popular cuisine in this part of the state. Bar none. read more

Been eating here weekly since it opened. - It use to be my favorite place to eat. Use to be a great place to get burgers. - They are SLOWER every time we come now. Long line of tickets on the bar...no burgers on the grill cooking. Why?!?! It's a burger place, get some burgers cooking. It shouldn't nearly an hour to get food. It's typically when the guys are working. When the ladies are working they seem to know how to get things moving. They guy on the grill was cooking one order at a time. :( HELP! read more

Branded Burger Co. - Burgers Near Me - Waxahachie, Texas

I'll start with saying that the actual burger meat is very tasty and moist. The buns are well toasted and we'll buttered. Now what disappointed me was I ordered "Plain Jane Burger" from their menu. That's supposed to come with tomato, lettuce, pickle, and red onion. I asked to add Mayo and I got none of that. Even if I didn't get the other stuff (which I didn't. This came out a nearly naked burger) this is a sad excuse for Mayo on a burger. So I waited 40 mins and paid way too much for a burger I was expecting to have what I asked and this is what I got. Very disappointing. My husbands order also came out missing more than half of what he asked for. I'd say if you're coming here, double check to them what you want on your burger and don't get anything to-go if you're in a hurry. read more

Branded Burger Co. - Burger with Mayo - Burgers Near Me - Waxahachie, Texas

It was good! We appreciate that they take care of our gluten allergy. We were here a year ago, and decided the burgers have gotten even better - if that's possible. The GF buns were so soft - yay! Our 7-year-old said the bathroom was scary, but he made it just fine! read more

I waited all week for a Branded Burger onion rings and a shake. First thing they told us: no fries or rings. Ran out Got our food in about 10 mi. Hot but bland Then I Realized I didn't get my shake. I went to the counter and the lady looked at me quizzically. Then she looked at another lady. Neither one said anything and then the first one went to the back. She came back and said "OK, we will make one for you." It took another 5 min and my husband had to Go ask for it. This is our third fiasco at BB Waxahachie. We won't be back. read more

Our son goes to college near Branded Burger and my husband and I love to bring the family here while visiting. The burgers are real beef and you can customize or order their signature burgers. They also have chicken sandwiches that look awesome. I haven't tried one yet but plan to. The fries and fried jalapeños were very flavorful and fresh! The only complaint I have is that the buns could be softer but they're still good. The service is usually good but it takes a bit long sometimes due to them making everything fresh when ordered. We once waited over an hour.... The restrooms were clean. The music gets a little loud on the weekends but it's not too bad. Overall it's a great place to grab lunch or dinner anytime. read more

Branded Burger Co. - Bacon cheeseburger and fries - Burgers Near Me - Waxahachie, Texas

The burger is really tasty and the fries were how I wanted extra crispy. But I wanted to sit outside but it was not a clean area so had to eat inside. Other than that the service and food were really good. read more

Branded Burger Co. - Branded cheeseburger with bacon. - Burgers Near Me - Waxahachie, Texas

The burgers here are super tasty, done well, and create an enjoyable experience. The fried jalapeños and onion rings are a must try. Why 3 Stars you ask? There are a lot of bugs to work out with their online ordering system, and, then again, everyone has an off day. read more

Branded has some great burgers! I visited before the Covid hit and amongst the Covid crisis...there wasnt too much of a difference in service. The first time we visited we sat at the bar and so the bartender waited on us and she ROCKED!! We ordered with her while seated and she brought our food to us. If you sit somewhere else in the restaurant you first go to the counter to order and then find a place to sit. They had a lot of the tables unavailable for obvious reasons, which is fine. Bathrooms were decorated in a cute country way, but oh my gosh they need work done on the toilets and the smell in there was rank. There is plenty of parking and some places to shop at around this area if you feel the need before or after. Get you a burger to go or hang out on the patio! read more

The customer service here is great. Everyone here is very chill and ive never seen this place go anything above it. its never too hot or cold in here either. Ive seen reviews about food taking over 45 minutes to be served, but our food arrived no more than 10-15 minutes. Overall its a nice (and filling) place. Definitely will be coming here again. read more

Branded Burger Co. - Buffalo Yard Bird Sandwich - Burgers Near Me - Waxahachie, Texas

It's a football season Saturday morning in TEXAS. We are out shopping and rest on a place to eat that appears to have televisions, 18 to be exact. Not one TV is on. All dark. I ask the cashier prior to ordering if at all possible can the TVs work and can we turn them on. The game is starting. Not just A game but THE game. TCU and Michigan are undefeated (they are playing each other but that's not the point). I ordered and waited. Not for the food. But for the TVS. The cashier proceeded to pull a baby, yes a child from behind the register instead of turning on the 18 TVS. I ask again. Nothing. I asked a cook. The cook asked the bartender. The bartender Kelsey got an attitude with the cook and proceeded to tell the cook how much work she has to do loud enough for me to hear. Just a poor attitude. After the third ask Kelsey proceeded to run around the restaurant to turn the TVS on. We stopped in to find a new place to eat and enjoy some football. Not to have cold onion rings and poor service. The burgers were good. read more

So disappointed.... We have grown to love this place and their burger is still really good but their fry's have changed and are so bad now. They taste like frozen fry's from the grocery store. I hope they go back to hand cutting their fry's. Service and everything else is great. read more

Customer service was terrible! I had a to go order that was ordered ahead of time yet. I still had to wait 25 minutes and then when I said something about it, the little blonde chick at the front had an attitude instead of any kind of apology for my way If zero stars were an option that's what they would've gotten today while their food is good it's not worth being treated that way. read more

Everything from appetizers to the milkshake! The best buffalo chicken sandwich in the town! Service was amazing and quick, sometimes when the place is packed the food can take a bit but it's expected when everything is fresh! Fun place to eat, staff is super friendly! Definitely our favorite go to! read more

Had such an amazing experience at the bar visiting with Rhegan! She is such hoot. Haven't laughed this hard in a long time! We will definitely be back to see her! (She works Thursday night and all day Friday) Food was so good awesome as well. 10/10 read more

Branded Burger Co. - a glass of wine on a table - Burgers Near Me - Waxahachie, Texas

Wanted a burger driving through Waxahachie , saw this place and stopped. The branded bun was stale and hard. Fries tasted like they sat in grease before being cooked. I ate what I could because I was starving and spent $12. Maybe it was an off day. This place would be greatness with fresh buns and fries. read more

Staff is unprofessional. Bad attitudes and no communication skills. If you're having a bad day stay home. Manager on duty offered to bring me hot buns while I'm asking to get my burger replaced. Probable won't be coming back. read more

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I love this place amazing food and even better service. The staff is very warm and welcoming. I love eating inside because of the comfortable seating and ambient lighting. read more

Updated review 5/18/19 - so the food is great. The service not so much. We come here often and it's never consistent. We always ask for the fried pickles to come out first with an extra ranch and we have never gotten the extra ranch and the fried pickles come out with the food. The cashiers don't pay attention or are distracted so we have to take our food back. They're always careless and inattentive. It's typically the young cashiers who don't pay attention so just pay extra attention if they're up there. Today was one of those days again so I'm fed up and updating my review. My recommendation is that you make them read your order back to you. We came here during lunch and are very happy we did so! I got the branded cheeseburger while he got the plain Jane. We also started with fried pickles which did not disappoint. As a pickle connoisseur, these were pretty damn good. The burgers have great flavor and the fries were thick and fresh. The environment is great. It's industrial/rustic inside. It is a little loud but we're not yelling at each other. I'm a picky eater and will not give my service to a place with poor service or food and I can't wait to be back. There is an outdoor patio and a full bar so I think this place is great for all types of families/couples. Not overly priced in my opinion. Sorry for the awful pictures. We were hungry and dove right in. read more

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I was a regular here but now they are charging us 3.5% for using a card! I refuse to pay them to accept my money!!!!

I guess they don't want anyone's business. I called 6x no answer. Had my order cancelled. Still no answer. They are fully open. Whoever is running this place doesn't know what they are doing... read more

food was great & service was very friendly burgurs were big & filling. i recommend you try it if youre in waxahachie tx

WE WILL NEVER RETURN! Been coming here for almost four years and it seems each year it consistently gets worse and worse. Today was the final straw! Several empty tables but we ended up having to clear our own table. Service was horrible, took over an hour to get our order and when it was finally done it was wrong! It's not like it was packed or busy, it just plain SUCKS! The food quality itself has also gone way down, like almost McDonalds quality and flavor. We watched six people working in the grille area and they were all moving slower than any crew I've ever watched. Having a good service background myself I have a pretty good understanding of fast food and made to order menus both. The prices were way too freaking high to also up with slow and horrible service, dirty environment and mediocre menu items. read more

I LOVE LOVE LOVE Branded Burger, it is delicious! Quality burger with a perfect balance of burger, toppings, and bun. The burger was a very traditional burger that was simply seasoned and tasted delicious. The fries were perfectly seasoned as well. This was my first time at the Waxahachie location. I went on a Saturday and it was pretty busy so their was a wait, which was understandable because their was a line pretty much out the door. I also went with a friend that got a veggie burger and she said it was delicious. read more

Branded Burger Co. - Cheeseburger and Bacon with side of fries - Burgers Near Me - Waxahachie, Texas

Food is alright but it is not worth the wait. Second visit in a row that we have waited more than an hour for food. And they charge extra if you use a debt card. read more

This has been our go-to burger place since they opened. But recently it takes longer and longer to get an order out. Today we ordered 4 burgers and a salad at it took over 45 minutes. That is not how you keep customers. We hope management will catch the drift with recent reviews and bring things back up to what this place used to be. Food is still great but carve out an afternoon to order and actually get your food. read more

Food and service were great. Decorated really cute and great music. They also have a bar section read more

Branded Burger Co. - Cheese burger and onion rings - Burgers Near Me - Waxahachie, Texas

Placed an order online. Used Apple Pay, received confirmation that order went through and then minutes later received another email stating they declined to accept our order and apologized for the inconvenience. Our card was charged and now says it will be a few days for the charge to be credited back. Drove by and the place is packed. I understand you're busy as heck but I've never had a restaurant decline my business because they're too busy. I guess we'll be taking our business elsewhere. read more

Branded Burger Co. - Email response - Burgers Near Me - Waxahachie, Texas

Good burger, cooked how we liked it. One was probably enough for my wife and I to share. A little weird ordering drinks. Had to go into the bar to get a beer. The staff was doing the best they could read more

Good burger. Great service. Head to the bar for a Good time. We enjoyed Rhegan. She was entertaining from start to finish! Been here several times on Thursdays and Fridays and always have an awesome time with her. read more

Branded Burger Co. - Burgers Near Me - Waxahachie, Texas

Great burgers and salads! I have never had an issue with the service or the food. I love the onion rings. Great atmosphere!

They are disorganized and rude. They don't show any sign of caring that you are there. The wait is always long. The restaurant is never really clean. The burgers, fry's and drinks are good, just really poorly managed. read more

Two stars cause I didn't get to eat but it looked really good. They were out of veggie burgers and since I'm a pescatarian there was nothing for me to eat so the whole family left. I know it's not a crime to be out of something BUT I called ahead to confirm they had veggie burgers. Now my husband and son at in a bad mood as we drive down to Pops Burger read more