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Brande Saad Group

5.0 (1 review)
Open • 8:00 am - 12:00 pm

Services - Brande Saad Group

Eye exams

Eye testing and diagnosis

Eyewear fitting

1 More Service

Retinal imaging

Brande Saad Group Photos

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5 years ago

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Macy's

Macy's

4.2(5 reviews)
3.3 mi
•$$$

I love shopping at Macy's in my hometown. Great store with good deals and friendly associates.read more

KEEP YOUR MONEY, DON'T SHOP HERE - they don't appreciate your business as demonstrated by the poor…read morecustomer service they give. I called to get a price on a pair of high-end, pricey glasses at there in-store Sunglasses Hut shop. The switchboard operator had NO CLUE that they even had a Sunglasses Hut within the store and tried to tell me that I was mistaken. So, she transfers me to the general accessories area. Even the girl in that department didn't understand why the operator didn't just transfer me to the in-store Sunglass Hut salesperson. IDIOTS! So, she tells me that she will transfer me right over there as she is able to she that area from where she is standing. She further tells me that the the girls that mans the Sunglasses Hut seems to be with a customer, but that she will walk over to that area and pick up the transferred call, in case she doesn't pick up in time. So, what would you say 'in time' is? 5 rings? 10 rings? 20 rings? HA!!! The phone rang ONE HUNDRED TIMES!!!!!!!!!! (Yes, I counted them after the first 20 rings, so more like 120 times) So, I call back and push 0 to get an operator to request to speak with the store manager about this horrible service. I get the recording that my call is being transferred to the 'next available agent'. After 10 minutes of waiting, their system just disconnects the call. I'm on hold another 5 minutes until I get the annoying phone company message that my 'call cannot be completed as dialed' I go to the Macy's website to learn how to contact but...they HIDE their phone number. There is NO phone number for corporate to be found ANYWHERE on that website. So, big red flag to everyone...when a company hides their phone number from the public, you KNOW there is something wrong. In other words, don't shop with that company as they obviously have something to hide. Yeah, their phone number - because they don't want to hear from all the angry customers. I ended up calling the BBB to get a number they had on file...and it works. 513-579-7000 - ask to speak to someone to take your complaint about the poor customer service you received at your local Macy's. I called and got transferred to a Michael, in the executive's office. In short, his attitude was indifferent. I got a half-hearted "I'm sorry" at least five times. I asked him what else he was going to do to rectify the situation besides say I'm sorry. He said that someone would be getting back to me. I told him specifically that I wanted to hear from the store manager for him to offer a gift card for the horrendous service I got or I wanted to speak with the DM. I was told to expect I call within TWO business days. I called corporate on a Wed. I did NOT receive a call within those two business days. There's a reason my extended family got rid of their Macy's charge cards years ago. This experience has helped to reaffirm their wise choice. Again, don't waste your money or time shopping with this company. Customer service is the LAST thing on their mind.

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Macy's
Macy's - Escalator well

Escalator well

Macy's - Second floor elevator hallway

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Second floor elevator hallway

Envision Laser Centers - The area's most experienced sugeon!

Envision Laser Centers

4.5(4 reviews)
2.9 mi

From the free consultation till POST-surgery, everyone and everything was professional and always a…read moregreat experience. All the staff from Mountain View Eye and the members of Laser Envision Center is how all staff should operate. I've not once thought or even heard of a bad experience from either places. I got the Custom PRK procedure - and it was painless and very fast. Currently right now (3 weeks post-op) I am experiencing no pain, slight dry eye (totally and completely normal for this procedure). My starting prescription was 20/400 - now I am very excited to say I have 20/15 (better than normal vision (20/20)). Seriously, if you're thinking of it, do it. Do it. Do it. Also, just for anyone's reference, I had this done the day after I turned 25(June 21, 2019). HIGHLY RECOMMENDED.

I got my lasik performed back in April and I couldn't be happier! The entire staff from Envision…read morehas been awesome. The process runs seamlessly and was super easy - just a couple of appointments and everything was set. The actual procedure (very trippy!) lasted less than ten minutes and they talked me through every step. I wasn't sure if I could ever handle any sort of eye surgery (one of those thoughts that makes me cringe!) but they made the whole process painless in every way. One eye still has a bit of an astigmatism and will probably need tweaked, but nothing that I have needed glasses for and I have no doubt that the process will be as easy as the first time around!

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Envision Laser Centers - Envision Laser Centers experienced doctor network.

Envision Laser Centers experienced doctor network.

Envision Laser Centers - PSU free LASIK giveaway

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PSU free LASIK giveaway

Brande Saad Group - optometrists - Updated May 2026

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