This is the only eye doctor that I've ever been to that only measures you one eye a time and not…read morealso both together, doesn't ask you if it's clear or if it's blurry (only a relative better or worse), doesn't let you use both eyes at the end and confirm that you can see clearly with them together--I didn't even read a single line 100% correctly (I know because I verbally said I dont know on some of the characters) before he was ushering me out the door. When I started asking how can I know how my prescription is going to be if I didn't see clearly yet he got really uppity with me and said that he made the prescription and I have to go pick out glasses, he was very hurried to get me going.
When I went to pick out glasses the staff was nice enough, but there was an discrepancy between what I'd been told by my insurance that they were covering for me versus what the staff said that the insurance was covering me for. The staff said that she would call to confirm, but she didn't, and they just deferred to what was listed on their papers. I'm not good in these kind of situations so I just tried to get through the process as efficiently as I could so that I could leave like the doctor made clear he wanted me to.
And at the end of this visit? I was given a receipt for what I paid for, but I wasn't given the paper with my new glasses prescription, so I have no idea what my new vision situation is. It was a very disappointing experience, particularly because I have no idea what it's going to look like through my new lenses when I go to pick up my glasses in a couple weeks. Unfortunately this is the second time that I've been here, and the second time that this has happened. I thought the first time was maybe a fluke, but this made it clear (at least something was clear) that it's the standard for this doctor. Furthermore, my prescription from last time wasn't all that strong, so it's no wonder that my eyes are even worse off now!
If you enjoy playing Russian roulette with your vision care then this is the place for you. If you prefer, however, someone that illustrates that they care, someone that takes time to answer your questions, someone that's thorough and makes sure that you can see clearly and fully through the exam equipment before sending you out the door, then do yourself a favor and find somewhere else because you will not get that luxury here.
Update: I decided to wait to post this until after receiving my new glasses, so that I could compare them and genuinely give them a shot to prove me wrong. Unfortunately that did not happen. While I was impressed between the difference of my regular awful vision versus the glasses, when I got home and compared my old glasses with my new towards various texts of various sizes, thickness, and distances, there was in truth very little functional improvement, maybe only about 5% more accuracy, and really the only thing I noticed was simply that the things that I could not make out--things I really should be able to read--just had a more solid color, indicating some vague improvement but not really anything meaningful. My eyes will still strain to make some words out when wearing them, leading to them "getting weaker" as this doctor put it, and how convenient that will be that it will call for making another eye exam appointment. I will not return to here that is for sure.
I'm disappointed, and now my head hurts. I just wish that he would have let me read just ONE line all the way through correctly. Just lazy and unprofessional and maybe even calculated. And for the cherry on top at pickup, though it slipped my mind until I got home, I still didnt get my Rx paper. I keep a folder of these things so it isnt as if that it an unusual practice. Evidently it is for this establishment. Very, very dodgy.
