The courtesy ride home was appreciate, and the driver should be commended, pleasant conversation…read more Azam is a definite asset to your company.

Only a couple of weeks ago I bought new Honda CRV- Touring 2026 hybrid from this dealership. At the…read moretime of purchase I was told that by installing Honda Locate device from the company will get me huge discount from my insurance company. I told them sir I am a senior citizen and not very tech savvy and I do believe their words. After purchase when I approached my insurance company I was told that they don't approve Honda's Locate device so I rushed back to my sales person and finance manager to look into this matter but they even refused to recognize me. All this falls under misleading and false representation under Ontario's Consumer Protection Act. I am a senior citizen without any recurring income. I told them to compensate me for my loss due to their false claims. They charged me $1000 to install this device. I spent another $452 to get TAG installed in my vehicle for getting discount from insurance company. I once again request the Management to intervene and arrange to refund me this amount and compensate me $452 incurred for another device TAG. The concerned persons (sales person and Finance Manager) are not responding to my calls which is giving a bad name to the company. I will reveal the names also if someone approaches me to resolve my complaint. And if my complaint is not resolved at this level I will go further with my case

DO NOT RECOMMEND. It seems this dealership is not concerned with customer service, or ensuring a…read moredecent customer experience. Very poor quality salespeople at Subaru BRAMPTON. After 2 weeks of online research, I walked in with the full intention to purchase - and walked out after 30 mins. Drove to Maple, purchased a new car for my dad. Done.

Disgusting service! Subaru of Brampton 1. The financial…read moremanager was in a rush to my friend 2. Called my friends insurance and took his car out of his name without his approval 3. Yelling back at the client and showed no professionalism when dealing with the problem that they had caused. Sheena and Brian has messed up my friend real bad Overall disgusting service and definitely do not recommend

Dont buy a car from 22g auto. Very bad experience. First they hide the information about car. once…read morethey receive the payment then will give u one key only. they hide lot of information abt car. they will say whatever customer ask. Never buy a car ffom 22g auto. Moreover they have not keep option for reivews on their website

I was looking to replace my Caravan with a truck and decided I couldnt afford to after loosing…read morehours at work and having disablities that limit what I could do they still were trying to convince me to take the truck and still havent recieved our deposit back probably because of my inability to buy so they basically took advantage of a disabled person​​

I've not had a great experience from this location over the years, what drove me to write a review…read morewas the experience that I had online. I was inquiring about a car I was looking to finance, when I was asking some questions about the vehicle I was looking at, and questions the descriptions written on the webpage and the "not-matching" photos, I was quickly asked when I could book an appointment...? the other really weird part was that I requested In my inquiry not to contact me by telephone, and they didn't respect my wishes and chose to phone me. how can you expect a customer to want to do business if you don't respect what they have put forward in a request...I think they need a lesson in customer service... long story short, I went somewhere else.

I just brought my 2024 F150 in because the wiper jets stopped working. My truck is 10 months old…read morewith 23000 km on it. I was told it isn't a warranty issue and that I need to use expensive washer fluid only or it will clog. In my 30 years of driving I have never heard this before and never had this as an issue in any other vehicle. I was charged for the labor to blow out the line. This should have been covered under my warranty. I am very upset that I had to pay out of pocket and was given such a poor excuse.

Great dealership, they have a good selection of trucks and SUV's. If they don't have the vehicle…read moreyou're interested in they'll offer to source it from their network of dealers and get it to you in a week.

last year 2025 in the month of july my cadillac lyric which had an issue with the main battery…read moreneeded to be replaced. left the vehicle with frost with full faith as it was my original dealership where i bought this vehicle through umesh mahajan my salesperson. the lyric was with the service department for more than a month and we were provided with a rental vehicle, which frost gm and general motors were suppose to pay the bill - never happened. i have ben told by my service advisor nilesh malkan that the bill will be taken care of i don't have to worry. at present the same bill that has not been paid by frost gm has been put into collection by enterprise against my wife's name. this is a very bad service delivered by cadillac and their dealership frost gm. on top no one is taking responsibility to look into and provide me the solution. i'll make sure if anyone ask me about frost gm i'll never recommend them to go buy or service with them.

The Good: My wife and I have been dealing with Ramsay in the Service Department since he moved to…read moreFrost from another dealership. He is knowledgeable, personable, and accountable. He is someone that you can count on to ensure that your vehicle is properly serviced and you are not being gouged. I would recommend him to anyone, every day of the week. The Bad: It has now been exactly 2 months that the Leasing Manager, Pete Pithia accidentally overcharged me $100 on the buyout of my vehicle. To his credit, he acknowledged the error and apologized. However, after following up with him several times, I finally sent the email below to the General Manager of the dealership last week. I have received No Response at all. While I do appreciate that mistakes happen (I make my share too), its how you manage them that is truly important. You can judge for yourself if you think this is how a dealer should treat their customers. My phone number is also included, in case you want to speak to me about my experience firsthand: I am looking to make a complaint around the service that I am (not) receiving around one of your employees. I was overcharged on the purchase of a vehicle, and while your employee has acknowledged and apologized for the overcharge, and has promised to send me the refund (on multiple occasions), in every instance it does not occur in the committed time frame, nor is there a follow-up to me on the status of this refund. I am not sure why I have to be the one to continually chase for resolution on someone else's error for almost 2 months, or why there is no accountability by your staff. My wife and I have been leasing and buying vehicles from Frost for over 10 years and were hoping to continue what I thought was a relationship based on mutual respect. However, there appears to be a glaring, ongoing gap in accountability and client service which I find both disappointing and concerning. If there is any interest at all in making this right, I would appreciate follow-up by someone who is genuinely interested in keeping their customer happy and more importantly, doing the right thing. Thank you in advance for any assistance that you can provide in this matter. Sincerely, Michael 289-654-4678

I have been driving a company car for over thirty years, replacing them every two years, so I have…read morelots of experience with car dealerships. This is my first time buying my own vehicle and boy am I glad I met Sam. He made my wife and I very comfortable with the whole process and there was no pressure or confusion like some other dealerships. Sam and Mazda of Brampton certainly beat the competition on all counts. I would wholeheartedly recommend them to anyone including me. And I'm a tough sell. We are thrilled with our new 2018 Mazda CX-5

We purchased our 2017 Mazda 3 GT here Dec 10 2016. They weren't pushy at all and very easy to work…read morewith which is huge in my book. Now the real highlight of buying a Mazda, Ryan Segal in the sales department. He is the most helpful person I have encountered at any car dealership. Ryan is honest, polite, and very knowledgeable. Based on the information he provided, he truly does his thorough research on cars. He answered all my questions and of course got me a great deal. Hopefully he's still at this location when I do another trade-in in the near future. Keep up the good work Ryan, you are an excellent sales rep. It was a pleasure doing business with you. Thank you.

Needed to find a go to mechanic in Buffalo for my daughter. Her car had one major issue and one…read morerelatively small one but that one had some slight safety implications . My strategy for finding any new third party is to read the reviews and try and synthesize the truth, speak to a decision maker and assess and finally ask for some quotes for the parts and labor. I spoke to four shops and of course everyone needs to see the job before finally committing and that scope can obviously change. Sam freely and patiently gave me some quotes for both (others couldn't get past - we need to see it), the quotes and the final pricing were both very fair and competitive. Mo communicated freely during the fix and heres the kicker and why we'll trust these guys moving forward. They easily could have turned the minor job into a relatively major fix and they didn't, the problem and solution was less in every sense than what I assumed it would be including their cost - great job the both of you!

Anywhere from may to June of 2022 I took my Chevy cobalt to get the back right break done and on…read morethe 4th of July the car swerved to the left and then to the right then it totaled on the expressway going towards west of the 33. He had an unlicensed mechanic working on my car at the time. Not sure how business is for them but I do not appreciate my experience