The service was terrible, and the staff were really rude, especially John, the parts manager. I…read morebought parts from the showroom a month ago, but had an outside licensed mechanic install them. The parts were defective, and I asked for a warranty replacement. They gave me all sorts of excuses to get more money out of me. I even had an invoice for my regular maintenance, but John still wouldn't listen. He just kept saying that not all licensed mechanics are Honda mechanics. I wouldn't recommend this showroom to anyone because you can buy parts anywhere, but good service and proper customer treatment are essential.

Classic Honda took my vehicle for service as a valet service for oil change. They damaged my…read morevehicle. When I asked about photos before taking vehicle, they didn't have any photo with the time stamps. One of the worst dealership to deal with.

This was the fastest new car purchase that I ever made. I already knew I wanted a subaru impreza…read more Having previously driven the model that I was interested in at a dealer who didn't want to negotiate. Walking in armed with a CarCostCanada report, I was able to sit with the sales rep and have a signed deal that worked for both of us in about an hour. Also this is the only dealer that I've brought my car to for service. Dean from the service department represents the brand well, and his quite passionate about the work that he and his group do. Downsides: The street around the dealership is littered with parked inventory and staff vehicles, making Canam effectively a 1 lane road, which makes pulling out of the dealership a little tricky.

DO NOT RECOMMEND. It seems this dealership is not concerned with customer service, or ensuring a…read moredecent customer experience. Very poor quality salespeople at Subaru BRAMPTON. After 2 weeks of online research, I walked in with the full intention to purchase - and walked out after 30 mins. Drove to Maple, purchased a new car for my dad. Done.

Dont buy a car from 22g auto. Very bad experience. First they hide the information about car. once…read morethey receive the payment then will give u one key only. they hide lot of information abt car. they will say whatever customer ask. Never buy a car ffom 22g auto. Moreover they have not keep option for reivews on their website

I was looking to replace my Caravan with a truck and decided I couldnt afford to after loosing…read morehours at work and having disablities that limit what I could do they still were trying to convince me to take the truck and still havent recieved our deposit back probably because of my inability to buy so they basically took advantage of a disabled person​​

I've not had a great experience from this location over the years, what drove me to write a review…read morewas the experience that I had online. I was inquiring about a car I was looking to finance, when I was asking some questions about the vehicle I was looking at, and questions the descriptions written on the webpage and the "not-matching" photos, I was quickly asked when I could book an appointment...? the other really weird part was that I requested In my inquiry not to contact me by telephone, and they didn't respect my wishes and chose to phone me. how can you expect a customer to want to do business if you don't respect what they have put forward in a request...I think they need a lesson in customer service... long story short, I went somewhere else.

I just brought my 2024 F150 in because the wiper jets stopped working. My truck is 10 months old…read morewith 23000 km on it. I was told it isn't a warranty issue and that I need to use expensive washer fluid only or it will clog. In my 30 years of driving I have never heard this before and never had this as an issue in any other vehicle. I was charged for the labor to blow out the line. This should have been covered under my warranty. I am very upset that I had to pay out of pocket and was given such a poor excuse.

Great dealership, they have a good selection of trucks and SUV's. If they don't have the vehicle…read moreyou're interested in they'll offer to source it from their network of dealers and get it to you in a week.

last year 2025 in the month of july my cadillac lyric which had an issue with the main battery…read moreneeded to be replaced. left the vehicle with frost with full faith as it was my original dealership where i bought this vehicle through umesh mahajan my salesperson. the lyric was with the service department for more than a month and we were provided with a rental vehicle, which frost gm and general motors were suppose to pay the bill - never happened. i have ben told by my service advisor nilesh malkan that the bill will be taken care of i don't have to worry. at present the same bill that has not been paid by frost gm has been put into collection by enterprise against my wife's name. this is a very bad service delivered by cadillac and their dealership frost gm. on top no one is taking responsibility to look into and provide me the solution. i'll make sure if anyone ask me about frost gm i'll never recommend them to go buy or service with them.

The Good: My wife and I have been dealing with Ramsay in the Service Department since he moved to…read moreFrost from another dealership. He is knowledgeable, personable, and accountable. He is someone that you can count on to ensure that your vehicle is properly serviced and you are not being gouged. I would recommend him to anyone, every day of the week. The Bad: It has now been exactly 2 months that the Leasing Manager, Pete Pithia accidentally overcharged me $100 on the buyout of my vehicle. To his credit, he acknowledged the error and apologized. However, after following up with him several times, I finally sent the email below to the General Manager of the dealership last week. I have received No Response at all. While I do appreciate that mistakes happen (I make my share too), its how you manage them that is truly important. You can judge for yourself if you think this is how a dealer should treat their customers. My phone number is also included, in case you want to speak to me about my experience firsthand: I am looking to make a complaint around the service that I am (not) receiving around one of your employees. I was overcharged on the purchase of a vehicle, and while your employee has acknowledged and apologized for the overcharge, and has promised to send me the refund (on multiple occasions), in every instance it does not occur in the committed time frame, nor is there a follow-up to me on the status of this refund. I am not sure why I have to be the one to continually chase for resolution on someone else's error for almost 2 months, or why there is no accountability by your staff. My wife and I have been leasing and buying vehicles from Frost for over 10 years and were hoping to continue what I thought was a relationship based on mutual respect. However, there appears to be a glaring, ongoing gap in accountability and client service which I find both disappointing and concerning. If there is any interest at all in making this right, I would appreciate follow-up by someone who is genuinely interested in keeping their customer happy and more importantly, doing the right thing. Thank you in advance for any assistance that you can provide in this matter. Sincerely, Michael 289-654-4678

I have been driving a company car for over thirty years, replacing them every two years, so I have…read morelots of experience with car dealerships. This is my first time buying my own vehicle and boy am I glad I met Sam. He made my wife and I very comfortable with the whole process and there was no pressure or confusion like some other dealerships. Sam and Mazda of Brampton certainly beat the competition on all counts. I would wholeheartedly recommend them to anyone including me. And I'm a tough sell. We are thrilled with our new 2018 Mazda CX-5

We purchased our 2017 Mazda 3 GT here Dec 10 2016. They weren't pushy at all and very easy to work…read morewith which is huge in my book. Now the real highlight of buying a Mazda, Ryan Segal in the sales department. He is the most helpful person I have encountered at any car dealership. Ryan is honest, polite, and very knowledgeable. Based on the information he provided, he truly does his thorough research on cars. He answered all my questions and of course got me a great deal. Hopefully he's still at this location when I do another trade-in in the near future. Keep up the good work Ryan, you are an excellent sales rep. It was a pleasure doing business with you. Thank you.

Had my car for 2 days and didn't fix it. But charged me $220 for a smoke test, and driving my car…read morearound for two hours. No communication. Left his sweater and deodorant in my car then proceeded to call my phone so much I had to block his number. Weird interaction and bad service.

Anywhere from may to June of 2022 I took my Chevy cobalt to get the back right break done and on…read morethe 4th of July the car swerved to the left and then to the right then it totaled on the expressway going towards west of the 33. He had an unlicensed mechanic working on my car at the time. Not sure how business is for them but I do not appreciate my experience