I've taken vehicles here for their full vehicle inspection and they exceed my expectations every…read moretime. John and all the staff are informative, friendly, and honest.

Very pleasant place to have service done. Clean, efficient and reasonably priced. They have a…read moreshuttle service available if needed. I'll be going back.

Tim is an honest guy doing good work for a fair price and that's all there is to it…read more I brought in my 2018 Ford Escape after the dealership quoted me an insanely high price for a transmission replacement. Chuck and Larry's was able to get me in within a couple of days. I ended up needing a rebuild, which really sucked for a 5 year old car i had only bought 6 months prior. Tim was super patient answering my questions and was up front about the cost (which was a little over half what the dealership quoted me). There were some complications with the rebuild and it took longer than expected, and i felt a lot of peace of mind knowing it was getting done right. Tim found some other problems aside from the transmission issues (ugh!) and gave me good advice on how to triage. The thing I think I appreciated the most was the compassion. Coming off a horrible experience trying to get Ford to help me out, it was nice to work with someone who actually seemed to care, took pride in his work, and had a little sympathy for how much the situation sucked. I hope i never have to go through transmission problems again, but if i do i already know exactly where i'm going.

Stopped in to see about a transmission code that was putting my SUV into limp mode. After…read moreresearching the code and getting some information printed out ahead of time the gentleman that I spoke with was standoffish. Said I was telling him how to do his job. Definitely not going to use Chuck and Larry's for anything in the future.

When I called to see if they had any availability time for me to drop off my car they were very…read morefriendly and professional. They made me feel confident that I'm leaving my car with someone who knows what they're doing. I was called with an estimate and I was happy with the price. It got done in a reasonable amount of time and they even took the payment over the phone since I was at work and was able to pick the car up after work. I would definitely come back.

I went in and they quickly took care of me I did some minor work and the amount they charged me was…read morenot bad at all I'll recommend to come here instead of the LOVES up the street.

Driving all Chevy's I do not need Rocket much for repairs but he has been great to work with on all…read moreour project vehicles. This man knows his stuff.

After getting suckered into driving my son's truck out to ISU from Chicago, it was apparent that…read morethe transmission was on its death bed. I did not want to bring it back to our mechanic, so after a quick internet search for a transmission shop, and a phone call to talk with Rocket..... It was Rocket Transmission to the rescue. After a couple of more phone calls discussing everything that needed to be done, how long it would take and estimated the cost, my son dropped off his truck for service. Outstanding job!!!! After meeting Rocket one Friday afternoon when I was in Ames, it is great to have an individual (Auto Mechanic) I can trust if anything else goes wrong with my son's truck. Thank you Rocket.

Quality service and very knowledgeable. They addressed all of our concerns. Great customer support.read more

Owner was wonderful and found the issue immediately! I was…read morevery concerned with what my bill would be, my repair was affordable and I couldn't be more grateful!

absolute best car service in North America. my explorer was reborn. Pat, Jeff, Bill and Amy do…read morenothing but great work. Value . They are fair. Cars cost money, but at least you brought it to the best service shop happening today. hard work, experience and fairness. sums it up

I read the reviews and only heard good things. Brought my car in and told them what I thought it…read morewas. I had to bring it back twice more before they came to the same diagnosis. Then the solution they offered wasn't going to resolve it. I was also told the dealer price for the actual needed part was too high (true). When I asked for the part number to research it, they gave me the wrong one. Very poor experience. I would steer clear of this place!

Brought my car for maintenance, was charged half of what other places had quoted me. Everybody was…read morevery nice and they took me home and picked me up when my car was ready. Thank you!

My tmp light went on and I went to Tim's and one of the mechanics checked the air pressure and…read morefilled one tire - no cost. He told me that if the light illuminates again to bring the car in. It happened again so I dropped off the car and they said as soon as the mechanic completed a few tow jobs they would look at my car. They called me about 1 1/2 hours later telling me the car was done. The light has not illuminated since. As we used to say, Bravo Zulu.

Update: The repair estimate for the engine which they installed is quoted just under $2000 from my…read moretrusted mechanic, paperwork photos attached. *At this point I can not recommend using All Pro Service Center for your vehicle needs, unfortunately. AAA members be aware. Full story written below. Here is my story with the Ankeny All Pro Service center, I will try to explain with due fairness. I was returning from a wedding in KC to my home in WI when just outside of Des Moines my truck broke down, had it towed to All Pro (since it is a AAA approved repair facility). I got a call from Ryan at All Pro the following Monday saying they had my truck and were starting diagnostics. Their evaluation was that one of the cylinders had a faulty ignition coil due to there being no firing in said cylinder. Agreed to replace all ignition coils with their belief this would fix the issue. Unfortunately it did not and they still were getting zero pressure in the same cylinder, at this point Ryan made the determination that a new engine was needed. This seemed excessive to me but to the best my knowledge Ryan made the right call, I have no evidence to show otherwise. When a used engine arrived they were able to get it installed with only one additional part needed. Total cost of everything totaled about $9300. During this process I do appreciate the communication and working with my warranty company to get as much of the expense covered as possible. Ryan at the time was dealing with all kinds of phone and shop power issues due to a storm that knocked out power and phone lines, which is rough! Once it was repaired I made the 9hr round trip to pick up the truck and was happy to have it back, the two things I noticed off the bat was that the interior smelled of cigarette smoke and that I could smell burning oil from outside the vehicle after the engine was warmed up. It took me about a month to get rid of the cigarette smell, very annoying but honestly if someone wants to smoke that's their choice and I won't fault them for it. The burning oil smell I chalked up to engine replacement and some oil being spilled and it would just have to burn off over time. Unfortunately this was not the case- started seeing oil spots where I parked the truck and upon checking the oil saw it slowly start dropping over only a few hundred miles. When I was able to get it into my trusted local Dodge dealership they noticed 2 things. 1st there are multiple oil leaks from various areas on the engine, bad enough that it will need 1 or more quarts of oil between oil changes and definitely should be fixed. 2nd All Pro did not reinstall all components, hoses, etc. correctly. My dealership found a bolt missing, plastic brackets broken, loose hoses and tubing, a couple of other issues. As they stated it was a "sloppy" job and poorly done. Right now they are currently writing up the paperwork for everything they believe needs repairs or replacements. I called All Pro as soon as I got the news, the response I received was that since the engine was used, it carried only a 30 day warranty and since that time had passed there was nothing they could do for me. In my invoice it's stated "Warranty is 2 years or 24,000 unless specified otherwise", would have been nice to see in writing that it was only 30 days and not just told over the phone. Shame on me for not asking for that. During the call, before I could get to the issue of it being poorly installed I was told "have a good day Joe" and hung up on. In fairness I was frustrated and trying to explain that frustration in depth to the individual I was talking to, I can understand why he thought the conversation was going nowhere and hung up. I am unsure of how much the oil leaks and other damaged items will cost but I will edit with a final update.

Final update of my experience.I took my truck to another mechanic who had to replace the motor…read morecooling hose and said that the hose in the truck was the wrong part prove .All pro did install the wrong hose (4th time)that was supposed to be OEM and after spending about 1000 dollars At all pro I spent another 500 dollars to get the work done right. Maybe they tried to get it right, but bottom line All pro at Ankeny couldn't deliver quality parts nor quality work from their mechanics