Quality and swift. JR was able to take care of our needs very quickly. His wife and him we're very…read moreprofessional and explained the process well.

We hired these guys to work on a Buick Lacrosse. They took a week to work on it. Charged us $1500…read more The car never run right again. I wouldn't hire them to change a tire. Cost me another $750 to fix there mistakes.

Highly recommend! Excellent customer service and great communication with the mechanics' findings…read morewhile my vehicle was in for repair.

I came to Woody's to get my check engine light looked at. They fit me in their schedule and they…read morediscovered there was a reprogramming issue that requires a dealer only fix. They charged me nothing and sent me on my way! I will ABSOLUTELY be returning to these trustworthy and high quality folks. Thanks Woody's!

The best automotive shop I've been to! Great service and I recommend it to everyone that needs a…read morecar repair!

Stopped by today to get my breaks repaired. Found the staff there to be very knowledgeable and…read moreproficient. I will have them work on my vehicle again and I will be recommending AIM High to others!

We bought our new Chevrolet from Stuart iowa..we were told we could get our oil changed here in…read moreAnkeny...The people in the service department here were so rude and acted like they were doing me a favor changing the oil in my truck..yesterday, I drove clear over to karl Chevrolet in S tuart and got the same treatment...we will NOT be buying another Chevrolet.... The sales people we dealt with in both shops were awesome..it was the service department in both towns that were terrible.

Visited the quick service for an oil change today at 12:15pm. Got me right in to bay 4 after a…read moreshort 2 minute wait for the check-in assistant. I was able to wait in the vehicle while they performed the service. They did a quick light inspection at the beginning of the service by checking the headlights, high beams, hazards and reverse lights. Tires were inspected during their multipoint inspection and fluids were topped off as needed before they pulled me through the bay. Excellent, thorough and efficient service and technicians were kind and courteous.

Tom and Nolan are the best! I had to have brake pads & rotors replaced on my back axle. These guys…read morewere so friendly and upfront about cost before even starting the work. They kept me updated throughout the process. Lobby is clean and comfortable, complimentary coffee while you wait. My brakes are wonderful now! I feel lucky to have discovered them!

Wow! This place is the definition of professionalism and friendly service. Just when I started to…read morethink Iowa nice didn't exist anymore brakes plus gave me hope. I'm coming here and only here from now on!

Had a scheduled repair today for my 2013 Smart car. EVERYONE was fantastic! Larry met with me to go…read moreover the needed repairs and upgrades, he was so positive and assured me he'd have it ready in one day, they gave me a loaner so I could get so retail therapy while they worked on the car. I had NOT mentioned that I needed a new windshield until I got there and they were all over it! Got it all done! Tires, wheels, horn, AC/fan motor, floor mats, headlight and antenna. They kept in touch as the day progressed so I knew where they were. Larry even sent me photos! Amazing! This is service like no other, I am a customer for life!

My daughter's car in Iowa broke down and she was home in Seattle with me. I chose Ace from the…read moresolid Yelp reviews and I could not be happier with the care and service they gave me. Jason communicated well and frequently about what was going on with her car, offered solutions and made me feel so confident even though I was 2000 miles away. They did what was needed to be done, efficiently and effectively. I was so scared how to handle this because I was so far away but was taken care of so well by Jason and Larry and team. Thank you again Team Ace!

Brought my car for maintenance, was charged half of what other places had quoted me. Everybody was…read morevery nice and they took me home and picked me up when my car was ready. Thank you!

My tmp light went on and I went to Tim's and one of the mechanics checked the air pressure and…read morefilled one tire - no cost. He told me that if the light illuminates again to bring the car in. It happened again so I dropped off the car and they said as soon as the mechanic completed a few tow jobs they would look at my car. They called me about 1 1/2 hours later telling me the car was done. The light has not illuminated since. As we used to say, Bravo Zulu.

I have a motorhome and both of my rear inside tires (got "dualys" in the rear) got low for some…read morereason during the six months I was in Iowa. After having AAA Motor Club come and puff up my tires, I drove here to get the tires checked. They didn't find any problems, I was told they maybe did some "resealing" (whatever that is....) and my valve extenders were ok, and they didn't charge me a thing! I argued and said, "I must pay you for your time" and they said "no." Ok, so if the manager is reading this, I DID go hunt down a bank so I could get some extra cash and I came back and gave your employee a "tip" for all the work done. My tires seem fine so far! I'm crossing my fingers! Ok one caveat if you are in a motorhome: They can only work on tires with up to 20 inch rims. My Class C motorhome seemed workable to them. Based on what they said, if you are in a Class A, you may have to go elsewhere. If you bring your motorhome here, you will have to park at Menard's next door as there is no good place to park an RV in their lot. When you bring your motorhome over to their working area bay, DO NOT use the Menard's "cut through." Right after the "cut through," there is a dip that you will get hung up on with low clearance in the RV. What you need to do is go out, and go BEHIND the Chili's next door (and pray for not many cars in the Chili's parking lot....). Do NOT go in front of the Chili's. If you do that, there is a "hump" that may hang up your RV with the low clearance. When I brought my RV over, I did go through the Menard's "cut through" but I made an immediate right turn through the Big O parking lot. Well, don't try that either! I scraped bottom on the initial part of the "dip" trying to make the right turn. Just go out of the Menard's lot and drive behind Chili's. When you are done, do the same thing, go out behind the Chili's.

Why bother having an apointment? It took 90 minutes to put on tires I ordered. No communication…read moreand it wasnt that busy. Inexcusable. I've been to Discount Tire without an appointment that's faster A joke

They truly go the extra mile for you! I just recently…read morepurchased my third vehicle from Dewey Dodge in Ankeny... I bought a 2023 Jeep grand Cherokee L and cannot begin to express how pleased I am ! When my check engine light came on last week, I took it in to get it checked out and it was gonna take a couple of days for them to get to it because they have a lot of people out with the flu... I have a certified used car, and that covers anything with the powertrain and as it turned out, the problem was powertrain related and it's completely covered and I didn't even have to pay for the scan to find out what was wrong! I couldn't be more pleased! When I was in there, I mentioned that when I picked up my car, I didn't notice it. It only had one floor at in the front seat, and asked if they might possibly have a spare one that I could get from them... The service advisor Joe said he would check into it with his sales manager to see what they could do to help me with that all I expected was to get perhaps a spare floor mat that they had back in the service department somewhere and that was all I wanted... Little did I know that they actually ordered me two new floor mats of the WeatherTech type that we specially made for my jeep at no charge! I was so pleased and surprised and that is the normal way they treat you at the dealership... They're not only courteous and helpful and pleasant to deal with, but they really do go the extra mile to help you They really live up to their slogan. Do we treat you better ?we do.! That is why I'll keep going back. They go the extra mile for you at Dewey Dodge service Dept.

A Dismal Experience with Dewey Dodge…read more I rarely leave negative reviews, but my recent experience with Dewey Dodge was so frustrating and unprofessional that I feel obligated to warn others. This situation could have been avoided entirely with basic communication, transparency, and accountability. My vehicle was at Dewey Dodge for 13 days. I originally brought it in for an oil change and to investigate a possible oil leak. Eight months earlier, Dewey Dodge had already completed approximately $5,000 worth of major engine-related repairs on this same vehicle. Over the course of nearly two weeks, I called the dealership at least 14 times according to my phone log. Nearly every conversation ended with: * "Tom will call you tomorrow." * "I'll call you later today." * "We're waiting on the tech." No one ever called me back. By day 5, I was told the oil change had been completed, but they were still waiting for a technician to evaluate the leak. By day 7, I was told the exact same thing. My husband called separately and was also told the oil change had already been completed. Then on day 9, a service representative told me "something weird was going on" with my vehicle. She informed me that: * the oil change had actually NOT been completed, * nothing had been done with the vehicle yet, * but repairs would cost approximately $800-$900. At that point, I was completely confused. I had still not been told what was actually wrong with the vehicle, yet somehow I was already being quoted nearly $1,000 in repairs. I reminded them that Dewey Dodge themselves had replaced major related components only 8 months earlier. On day 12, after avoiding or blowing me off for most of the prior week, my assigned service representative Tom suddenly knew exactly what was wrong: the head gaskets and valve covers needed to be redone. Shortly afterward, another service representative informed me those exact parts and repairs were still covered under a two-year warranty -- meaning I should never have been quoted the $800-$900 repair bill in the first place. At that point, I asked to speak with management because I genuinely did not understand: * why I had been given conflicting information for nearly two weeks, * why I had been quoted an incorrect invoice amount, * why no one could clearly explain the actual issue, * and why no one had reviewed the repair history before discussing charges with me. Finally, on day 13, I received the first clear explanation of the actual problem: a corner of the valve cover had apparently rolled during installation, affecting the seal and likely causing the leak. They redid the repair and tested the system. What makes this experience especially frustrating is that the mechanical mistake itself is not the part I'm most upset about. Mistakes happen. What destroyed my trust was the customer service: * repeated failures to communicate, * no returned phone calls, * conflicting stories, * vague and evasive explanations, * being continually told portions of the work were completed when in fact, they were not started * repeated empty promises that the work would be completed the following day * quoting me for repairs that were actually under warranty, * and making me feel like I would simply forget the dealership had already performed this work less than a year ago. To top it off, after all of this, they still charged me for the oil change -- despite previously telling me multiple contradictory stories about whether it had even been completed. At this point, trust between myself and Dewey Dodge is completely gone, and I will no longer be a customer. This entire situation could have been avoided with: * timely communication, * realistic timelines, * accurate review of vehicle history, * and basic honesty with the customer. Customers should not have to spend nearly two weeks chasing answers for warranty-covered repairs on work your dealership already performed.

Service tech forgot to put my friends oil cap on after oil change and her car exploded and burnt to…read morethe ground 30 minutes later!!!! Total loss. Scary and dangerous. She is lucky to be alive and that her kids were not in the vehicle. Avoid this business. This happened recently on 1/19/26.

Trey at Ankeny LOF has extremely good customer service paired with great communication with his…read morecustomers. He was polite and informative and gave me options with pushing at all and made me feel confident I'm my service today. He even offered me multiple beverages along with checking all my lights. Ticket 2-0538893