Michael is an absolute professional and expert at cleaning carpet! This is the second time we had…read morehim clean our four bedroom home in 2.5 years. I wish I had the before photos of our stairs because WOW-- he nailed it!! We booked with him the same week that he cleaned for us. We found him to be passionate about his work, hardworking, friendly and helpful. His rates are reasonable too! I'm so happy that I'm posting my review on every review website I can think of.

Michael cleaned our carpets before we moved into a house we bought. He isn't the 5 rooms for $189…read moreguy. He's 100 times better than them. Michael charges hourly for his service and that's helpful because you can tell him to go over a room again or tell him that the room is good enough. He got stains out that we thought were permanent. He explained how carpet cleaning works, how his equipment works vs the other guys, and even gave us a writeup about how to spot clean the carpet ourselves in the future with vinegar etc. If you only want to do a cheap clean of the surface, choose someone else. If you want to pay a little more for the best carpet cleaner out there, call Michael. Our carpets are literally softer and more cushy now that Michael removed all the dirt and old soap residue from the carpets.

I'm a return customer and got great service once again. He arrived on time and got the carpets…read morecleaned like new. Highly recommended and I'll be calling again next time we need the carpets cleaned :)

Phil did an outstanding job at our apartment. I honestly thought our carpet had gone beyond repair…read morewith all of the stains in it, but Phil took EVERYTHING out!!! I can't explain how happy my Roomate's and I are. Otherwise, he was very professional and quick! Truly a 10/10 job and I would highly recommend.

Lance is honest, hard working and responded quickly to my inquiries. He did an amazing job on white…read more15 year old carpet. He is indeed local and not part of a huge corporation. Don't hesitate to call him, he will come out and measure the area and give you a quote right then and there. We got his name from our real estate agent of 25 years if that tells you anything. My husband and I highly recommend him!

These guys do fantastic work and Lance is an exceptionally nice person to work with…read more I hired them to clean two floors of wall-to-wall carpet and a few oriental rugs. They were prompt and efficient with the wall-to-wall carpet without sacrificing quality, and what more can you ask for there. They cleaned the ancient oriental rugs with care and delivered them back to us looking great. I'd hire them again in a heart beat.

Joe, with Black Tie Carpet Cleaning is Great!! I used him for a move out cleaning from my condo and…read morehe took out stains that were there when we moved in a year prior that the other company ( unknown) didn't get out. he even offered to Pressure wash my Deck for 10 bucks. total bonus and less work for me to do. His prices completely reasonable. Thank you Black Tie Chrystle

My landlord hired this company to deep-clean the carpets in a 100-year-old 7-bedroom house (three…read morelevels). The difference in smell and appearance from the initial pre-rental tour and the move-in inspection was INCREDIBLE. Stains and wear-patterns I would have assumed to be permanent were lifted. These guys use a thorough technology. It took a couple of days to fully dry, but the results were worth it.

Phil removed stain spots that other carpet cleaners said would not (and they weren't able to) come…read moreout. Very pleased with the service and value.

Paul made our home livable!…read more I cannot recommend this carpet cleaning service highly enough. Paul came to our new rental on very short notice (same week), he arrived early, and he was very efficient in his work. In under an hour, Paul pulled a pound of cat hair from our carpets and lightened the color of the carpets by at least three shades from dark brown to tan by pulling up years with of dirt. The carpets made the entire house smell bad, and he eliminated the odor. The carpets are 10 years old, and now they feel fresh and clean. He pretreated there carpets and made sure to get in the corners where there was cat hair. I am so grateful to him for his efforts and the time he took to help us. I wish I had taken a before and after photo because we were shocked by the results.

These guys are great!!! Eddie did an excellent job on patching a piece of carpet that was destroyed…read moreby a dog trying to get out of a bedroom. The prices are excellent, one other carpet company I called wanted to charge me $100 more than what Eddie did. He showed up on time and he was very polite. I will recommend these guys to anyone that need repairs or cleaning for carpets. I would have given him more stars but only 5 are available.

We were able to set an appointment easily. They showed up on time. Very professional and efficient…read morein doing their work. The quality of the work was excellent and done at a reasonable price. I would use them again and woiuld recommend them to anyone else.

Very happy with the out come of hiring carpet recovery , very responsive and the carpet that has…read morenot been cleaned in years has life again ! Thank you !!

We moved into a home recently and we wanted the carpets cleaned before we moved in. I doubt they…read morehave ever been cleaned since they were put in back in the 70s they were absolutely disgusting the previous owner also had a rodent issue that he downplayed hard-core when we were buying the house. So we really wanted to feel clean when we moved our things in. Theses guys were recommended to us by our realtor and they did not disappoint. It was really easy to make an appointment and they worked with us on our schedule. We had to cancel last minute the first time we scheduled due to some very frustrating circumstances but they had no issue with it and were understanding. When we scheduled the second time they remembered us and were able to come out right before the holidays. They cleaned every carpet in the home and got into some pretty odd crevices the house has. They didn't miss a single piece of carpet. And we can breath easier knowing they cleaned our home. The one downside was I kept getting emails moving our appointment time which was a little frustrating but when I express to them I didn't want them to do that they listened and stopped. Would highly recommend them

I was referred to Ernie's to repair my carpet. I had a couple areas where our dog (as a puppy)…read morechewed holes in the carpet. We waited until she was a bit older to repair it. Gus came out and because of the wait, one area needed a bit more fixing than expected because the carpet had separated from the backing. Gus fixed it all with remnants we had saved from our upstairs remodel. He also fixed the upstairs doorways that no longer had tack strips, as we had had hardwood flooring installed. He was here for about 2+ hours and everything looks GREAT. Scheduling was FAST, and everyone was very friendly and helpful. The pricing was about what I was expecting to pay. Not super expensive, but obviously a lot less than replacing the whole carpet! Thanks to Ernie's for saving our carpet!

Joy was such a pleasure to work with and get someone over to stretch my carpet with virtually no…read morenotice before we moved in to our new house. Mind you this was all right before she was leaving town to have her first grandchild. They did such a nice job and the customer service was amazing. I highly recommend them and appreciate a business like this.