I had a great experience with Dr. Armen Saribegian. He is extremely knowledgeable, kind, and truly makes you feel comfortable during every visit. It's easy to talk to him, and he listens with care and understanding. Thanks to Brian Health USA for connecting me with Dr. Saribegian, I'm very grateful for that. I've recommended him to several friends and family members, and they've all had positive experiences as well. We all feel confident and well cared for under his guidance. I highly recommend Dr. Saribegian to anyone looking for a compassionate and skilled psychiatrist. read more

The included photo confirms that they took my info, mostly likely to sell, yet, as I've already stated after 1 hour 10 minutes did not provide appt. Yet they are saying they don't have info read more

"5 stars for nurse practitioner Lilian O. is a wonderful psychiatric NP. She is kind, patient, and knowledgeable, making my son feel comfortable and heard. She is very thorough in her approach and extremely resourceful when it comes to supporting my family. I highly recommend her to anyone seeking pediatric mental health care. I cannot say enough good things about the team here! From the moment we schedule our appt, the staff was polite, welcoming, and patient with all my concernd. The administrative team Merri and Nadar have been incredibly responsive and attentive to our scheduling needs, which has made navigating my son's care so much less stressful. It's rare to find a group of people who bring so much heart and professionalism into everything they do." read more

Brain Health USA - Psychiatrists Near Me - Van Nuys, California

Marlon Reyes is unprofessional. Did not follow standard psych protocols and questioned "How I know I have this condition." I don't - that's why I'm coming to you. He was upset by this and kept pressuring me to self-diagnose. Very weird and uncomfortable. Every psych I've ever had just screened me and had zero issues carrying out their own job. If you're looking for a methodical, professional psych, go elsewhere. read more

I was a patient at this practice for approximately two years and had been prescribed the same long-term medication throughout that time. Recently, the office repeatedly insisted I owed money for a February visit/refill that, according to both my pharmacy records and insurance records, never existed. I repeatedly tried to explain this and provide documentation, including the fact that I had already received prior 90-day override approvals that made their timeline impossible, but no one meaningfully reviewed the records. Despite this, I was repeatedly told I owed money and ultimately felt pressured into making a payment in order to continue receiving my medication or care. I then later received another message claiming I owed additional money in order to avoid cancellation of a Monday appointment that I had never actually confirmed or agreed to schedule. What made this especially upsetting was that this involved continuity of care for a long-term patient. To make matters worse, the actual follow-up appointments were often extremely brief relative to the cost, sometimes lasting only a minute or two before the call ended. Patients deserve accurate billing, transparent communication, and responsible handling of medication management. Unfortunately, this was not my experience. 百 read more

I was referred to my provider by my OBGYN during my postpartum. I needed files signed off for my disability extension and my provider told me to email them my paperwork and they can get it processed. However, they sent me an email that I have to get my paperwork signed by a third party company Medlory and that I have to see another provider to get approved and possibly pay $350 for them to file my paperwork. This is so inconvenient and costly and if I knew that they would have to do this then I would have found a different company to undergo my therapy with. read more

Very upset after my experience with Brain Health USA! I was charged for my appointment and then get a call the night before at 7pm that to keep my appointment I need to pay another $95. Absolutely ridiculous. read more

I started seeing the great team at Brain health USA in 2019 when recovering from addiction . I refused to go to a state run treatment center because they were unkind . The team at brain health specifically Dr. Tanya made me feel comfortable and safe from the beginning. Not only was I able to stabilize she became like family . Because of brain healths support I started and completed collage and am now a certified drug and alcohol counselor helping people just like me . I just celebrated six years of sobriety and refer my own clients with medi-cal to them . I will always be grateful for Dr. Tanya and the four year journey we took together ,and Brain Health USA for their support . I highly recommend them ! read more

Dr. Margaret Mcilroy is fantastic. She cares about me and provides the best treatment possible.

This company is manipulative, cruel, and unethical. What they are doing to people who need help is classic insurance gatekeeping for profit. I contacted Brain Health USA for an ADHD evaluation. They are listed as an in-network provider under my Health Net insurance plan. However, I was told by them, without documentation, that my insurance was not accepted for the evaluation. This directly contradicted both Health Net's provider directory and my plan coverage. When I asked for written confirmation or an explanation of denial, I was passed from one staff member to another. After pushing for proof, I was suddenly informed that my insurance was accepted and the service was covered after all. The reversal only happened after I insisted on documentation and contacted my insurer directly. They told me my insurance denied coverage for an ADHD test on July 2. When I contacted Brain Health USA 3 weeks later after contacting my insurance company (who told me they NEVER denied the claim) suddenly, in just three weeks time, they told me my insurance now DOES cover it! What a coincidence! This appears to be an intentional effort to discourage me from using my insurance and pressure me into paying out-of-pocket. I believe this is deceptive, unethical, and potentially a violation of their provider agreement and consumer protection standards. This experience delayed my access to care and caused unnecessary emotional stress during an already vulnerable time. Steer clear of these scammers. I'll be filing complaints in every way possible due to their greedy, unethical and cruel business practices. read more

After a wonderful first impression, things felt sketchy. My provider would have video appointments, which was ideal, but he would never turn on his camera. My camera was on, but his was disabled. He could've been having my appointment anywhere, I couldn't see that it was just him in the room. Then the same provider was no longer able to send prescriptions to CVS. This seemed like a red flag to me. I did some research and found that there had been a few formal complaints about the provider that went to court. Combined with a few snarky remarks he'd made to me, this just seemed too suspicious to continue. The woman I did talk therapy with was wonderful, she was kind, warm, thoughtful. I wouldn't have quit her too, but I wanted all my services with the same company. read more

I am extremely disappointed by how my care has been handled. After canceling three sessions (not consecutively & while being otherwise constant for few months with my appointment) I was moved to a biweekly schedule without really being asked for my input, and then I was ultimately removed from the schedule entirely because of my "cancelations". I have never no showed for an appointment and tried to communicate my availability before hand. I completely understand the need to optimize the staffs schedule. However, the response felt extreme and disproportionate given that these were a few cancellations from a patient who has otherwise been Consistent. What concerns me most is that while I am fortunately in a stable place mentally and this did not significantly impact me, this kind of handling could be much more harmful for a patient who is actively struggling or in a more vulnerable mental health state. For that reason, I do feel this was handled unprofessional. Additionally, I also felt that my sessions with my therapist were often unproductive. Before starting with the practice, I was asked whether I was comfortable seeing an NP in a therapist role, and at the time I agreed because I assumed they would be appropriately trained and capable of providing effective care. However, throughout many of my sessions, I often felt that the space was not being used in a way that was helpful to me. At times, I barely had the opportunity to speak about myself or process my own concerns because the sessions would become focused on the provider's own experiences or unrelated personal oversharing. As a result, I frequently left feeling like the sessions lacked direction and focus. I chose to continue for a few more sessions because I did not want to be hurtful or create problems for the provider by immediately raising a complaint. I also tried to give the process the benefit of the doubt, thinking perhaps rapport was still being built and that the sessions might become more productive over time. Unfortunately, that improvement never really happened. read more

These are horrible excuses for "doctors" when in fact, they are just NPs which should've been more clear but what is clear is that they need more education and develop people skills. Gonzalez along with Naval spoke unprofessionally and seem to have no knowledge of anything medicinal or anything regarding their jobs seeing as how I had to resort to googling after every appointment and even pay out-of-pocket for my prescriptions because they forgot more than 10 times. They have prescribed me things that have led to severe side effects with no blood test even after asking multiple times seeing as how might liver has failed from said medications over time as well as never recommending me to taper off serious medications just to stop. They also took me off mainly all previous medications and I had to go to the hospital and all they had nothing to say as per usual. All providers cannot even attempt any sympathy and honestly shouldn't have their jobs anymore. I am not a lab rat and mental health providers shouldn't be allowed to forget to refill prescriptions or prescribe ones that are not meant for that individual. Would like to never speak or hear from this "clinic". I hope other patients come to the same realization as I read on a simple search. I would suggest they do their jobs that they tried so hard for but yet failed. read more

Best health care I've ever had. Doctor Alison Mitchell is the most amazing doctor I've ever had. I started with her after being carjacked in L.A. and I was just a mess. I don't know how she did it, but she brought me back down to earth. And the office staff takes such good care of us, always making sure that we get appointments that work for us and, if you need them, prescriptions are always filled. Highly Recommend! read more

THE WORST. GREEDY They do NOT care about you. They only care about billing your insurance and collecting copays. They are only in it for the money. They want you to make an appointment for everything. I paid for an appointment just so the physician/physician's assistant could say "Sure, let's up the dose." It was literally a 5-10 minute conversation that could've been Avoided had they just relayed the information like any normal office who doesn't look at you like an ATM machine. Even the 'gatekeeper' said "If she calls you then that's time and you need to pay for her time." WHAT???!!!!!!!!! read more

I absolutely adore the office staff HANDS DOWN. . . This is the main reason why I attend regularly - They are all very patient and kind. I have a TBI, Post Concussive Syndrome, ADHD, C-PTSD, amongst other things and they have been extremely helpful and supportive. Thank you to their entire staff, Armen, Abrekov, Porsha, and Dr Aborabeh for being so patient with me:) read more

very careing and helpful and friendly. MARLON REYES IS THE BEST VERY CALM & UNDERSTANDING !! Will recommend those in need with ptsd or any type of stress disorder..... this is the place to be with ... BRAIN HEALTH USA !!!!!! more than 5 stars read more

I would give more stars but can't. I love my psychiatrist, he's amazing and incredibly helpful and understanding. Some of the staff is great, then there are the ones who are only about the $$$$. I've been a patient on and off for years with this provider office and occasionally experience the greedy portions. I requested from my provider if he could complete FMLA forms for me and possibly a request accommodation for my school because of my autism and adhd. He said go ahead and send the paperwork to the office and they'll complete it and I'll sign for you. I contacted office and sent the Fmla forms, I stated what I needed and that my provider said he'd sign it. The person Jack said in that case send the paperwork and I'll work with you to fill out and have provider sign it. Then I get 5 calls in one hour and an email telling me , no we can't complete these forms and we have to send to a third party medlory and need your consent, they are not covered by insurance so it'll be out of pocket- no cost told nothing. Last time I tried to get paperwork completed it was $350 to complete it, I'm a single income struggling with mental health & was hospitalized as a result of not getting leave approved due to not having the forms completed. All I needed was simple forms completed and they said nope we can't do that our staff is unable to complete - I'm pretty sure that's why the PROVIDER completes it... this has caused me so much stress and anxiety, and has caused me a possible relapse due to the harassing calls from Jack and the greed pushed for me to pay out of pocket hundreds of dollars I don't have. read more

Now I am getting phone calls hassling me that the previous visits that the billing department told me I DO NOT OWE any money on, I will be charged an extra $290 (approximate) on. I literally want nothing to do with your horrible office and now I'm getting calls on back pay for previous visits that were just a few minutes long. They also sent my daughter in for extensive blood work and I went and paid out of pocket for that, but with no way to get her results and/or discussion on what they were even looking for. What a money pit of an operation, no actual help for my child, and now harassing calls that I MUST pay now. And sending me texts with links to just make payments. AGAIN, absolutely no concern for any mental health, if anything causing so much financial stress on our family. STAY AWAY, SCAM SCAM SCAM of a place. Oh, and that number provided for the business manager, nobody even knows who this person is nor can I get a hold of him. So, please dont say you dont have a record of me, if I cant even get a hold of you! read more

I am always impressed by how thorough they are. The office staff often goes above and beyond to set appointments and in making sure everything is good from appointments to medications to insurance. And I can't say enough about Dr Rasul. He's attentive and he keeps track of where I am so his suggestions/advice makes sense, not just mumble-jumble textbook answers. Real solutions. So kudos to Dr Rasul! read more

These folks are in it for the money. Do not waste your time with them. They don't have professional mental health Drs. The nurse I met with had no clue about my diagnosis. There's a protocol which according to her is bad for her career, maybe. These bad reviews are reflective of ownership and the ecosystem they implemented. They answered my review on other pages with platitudes and an inference that it may be due to my sexism or racism. Old tried and true blame shifting. Like I said, buyer beware read more

Review on Psyciatry, testing, and therapy Psychiatry: I wasn't able to connect with the first psychiatrist I had, but it was not due to anything she did. When I was ready to ask for a switch, she went on leave, which I assume meant she left the practice. I was placed with someone else, a male provider, and was determined to switch before giving him a chance. I had never had a male provider before, but I am glad I decided to give him a try!! NP Rodney Fox is one of the best providers I have ever had. He was such a good listener and also took the time to explain everything to me. From how the medication works, to potential side effects, and why that would be his recommendation. My favorite thing about him was that he would provide me with options for my care, making me feel in control of my care. I cannot thank him enough! While NP Fox has since left as well, I am now being seen by a new provider, NP Karine Setyan. She is just as amazing! Apart from listening, she is extremely empathetic, and has helped connect me with resources that have been helpful. Testing: I was tested for ADHD through this practice. The process was simple and easy to navigate. The best part? I could take the test on my own time! The follow up was timely and informative. Therapy: I called to schedule a therapy appointment and was coincidentally connected with someone right away. I met with the therapist literally 5 mins after calling (they asked if I was available, I confirmed I was) and the therapist was friendly, thorough and a great listener. At the moment, I have decided not to pursue therapy with this company because they only offer 30 minutes sessions with providers that meet my request: being female and Spanish speaking. Overall: great! Recommend for psychiatry and testing. I'll be taking away a star due to therapy availability. The company being willing to provide me with 30 minutes sessions and trying to get me to change my mind regarding my criteria made me feel like a customer and not a patient. The person that followed up after the session was very understanding though as well as the scheduler. read more

Great place, they really focus on the patients and their convenience, I've been with them for a year now. I love how scheduling is through text messages and the fact that I can have my session through video from the convenience of my home. Doctor Sandra is very attentive to me, caring and very knowledgeable. I will continue getting care here. read more

I am satisfied with medication review Your great flaw, and the flaw widely donstrated especially during Covid pandemic & thereafter, is the widespread inaccessibility of in-person appointments. It diminishes effectiveness of treatment in all ways. Insurance changes are complicit; it's cheaper. They are thriving. read more

I was fine with a 90 count of 1mg clonazepam until a specific psychiatrist discontinued it because I was in a bad mood due to external factors. The interview did not even last 3 minutes. She took it personal and I find that highly unprofessional. She did not take the time to assess the situation be psychoanalytical.This happened around late year 2021 and since then, my LIFE is on a decline. I LOST my jobs because of this. I had to drop out of college because of this. It is difficult to attain a job because of my social anxiety that I have been dealing with since 2009. I only have two jobs listed on my resume at the age of 34 years old and have not worked since December 2022. That female African-American psychiatrist showed no empathy or remorse. She gave me no time to explain why I need my clonazepam. -Andrew Nguyen read more

My Family's only providers we see for mental health. Thye are the best, professional and accommodating. They truly care about their clients. They provide Therapy and psychiatry. read more

My therapist Sandra Abraham is honestly the best you'll EVER find! I have been with her for over 5yrs now and don't intend on stopping seeing her. The work never stops and she is always there for me through life's trials. I have been through the most EXTREMELY tragedy and trauma and she has patiently stood alongside me. Never letting me down and gaining my trust when I thought it impossible for anyone. She saved my life more times then I can count and is a friend when I needed it most too. She's the whole package and I'm so thankful that God put her in my life!!! She already has too many patients that need her... but this company has tons of amazing practitioners and I just bet you'll be matched up with the right one for you just like I was. They have a talent for that :) Good luck! read more

I was looking for an office that takes my insurance and can do phone appointments and I found them. I made an appointment but had to cancel due to work scheduling. I understand they have a no show thing so that's why I called to cancel. Then they started making follow up appointments without my consent and without me making them myself. When I told them I didn't make those appointments they started non stop calling me to make follow appointments. At that point I just blocked their number. Seems like they're just in it for the $. read more

Love my Psyc Efficient and thorough. I'm finally on medication that works best for me. I feel so much better. Thank you read more

Dr. Rasul is great. He's very caring, insightful and flexible. He makes good suggestions for my care and I never feel rushed. His office also is wonderful. I was having major issues getting a certain medication approved, and Peter Georgy worked tirelessly submitting prior authorizations over and over until I got it approved 2 months later. It feels so good to have someone fighting for me! read more

Built personal relationship as basis for long term collaborative work together. The only thing I wish could be done is hypnotherapy. But the medium makes that difficult. read more

I'm extremely satisfied and pleased with the service I get with my doctor. I see Dr. Kyle Chen on a monthly basis and he truly cares for my mental health and well-being We discuss everything about family and simple life routines making my visits very comfortable and trusting. The type of care for my adhd is taken seriously and professionally, making sure I'm feeling positive and to achieve success in my life. The office experience is very flexible by working around my hectic schedule, and they are very friendly and approachable. A shout-out to Riza, for being an excellent receptionist, since she truly does a great job with my check-ins and making sure I have a great experience. I definitely recommend this facility for mental health and well-being. 5-Stars all around ! read more

I've been seeing Dr Mahmoud for some time now, and I can confidently say that he's an excellent psychiatrist. He always takes the time to listen carefully and genuinely understands my needs. His professionalism and knowledge have been incredibly reassuring, and I truly appreciate his attentive approach to my mental health.i give a five star rating Thank you brain health !!!! read more

I don't gave a lot of time right now. So the cliff version is very professional and actually listened as a human being. Which is the most important aspect of a Dr. of course besides the knowledge. Thank you Logan read more

My doctor has profoundly improved my mental well-being with compassionate guidance and expertise. His active listening skills and personalized approach put me at ease. Appointments are always timely, and the office staff is friendly. I've noticed significant progress in my treatment and highly recommend him for the positive impact he has in my mental health. Overall exceptional care!" -M.G. read more

Dr. Earwood is kind and considerate and professional. I appreciate having him as my physician.

Dr. Khan and Dr. Carpinello are amazing providers. I love Brain Health nothing bad to say.

I consult monthly with Anissa Spada. I have NEVER met Ehab Yacoub! I will solely rate this survey based on Mrs. Spada. Out of the 3, maybe 4 providers I've met with, Mrs. Spada is superv! She is caring, friendly and very professional. I can go on all day long talking about her great qualities. I am very happy that I have her! After having a weary experience with another provider, I was going to go elsewhere. When I had to cancel an appointment with my old provider and Mrs. Spada was available to see me, that was a gift from above. I'm glad we met by chance. I've also had several assistants who have tried to help. Some a little flaky at times. The current assistant, Rizza is doing a good job. read more

Very good service very astute in their follow up and all the doctors seem to be very in tune with her patience Needs especially Mike Felix and Dr. Mahmoud. I highly recommend this business Brain Health to anybody that needs therapy or mental health improvements. And I encourage everyone to take time for therapy. It helps. read more

JHFC... Their billing office is horrible. They keep charging my credit card without my notice, permission or consent. As soon as I find a local therapist I'm going to leave this F'n place. This is infuriating so someone who has almost no money due to disability. My NP even put that on my chart. They are damaging patients mental well being. notice they have multiple accounts on here! The managers response is fake. If they were interested in helping they should have done it the first 20 times I complained about it. They don't care about you as the patient, only collecting their payment. Usually BEFORE services are rendered. By about a week. read more