I was dating someone with ADHD and we reached out to ADHD Specialists to get some relationship help. What isn't obvious is that, when you're dealing with MD's or PhD's who have ADHD themselves, while they may understand the condition really well and have good advice, they STILL HAVE ADHD and it really impacts how they run their operations and conduct themselves in their dealings with customers.
The front desk rarely returned my calls and I found out they only hire a part-time college student to run the desk. One of the docs (unnamed out of respect) gave me their cell number and instructed me to text them to set up appointments. Four texts and six weeks later, NO RESPONSE. It was very, very frustrating. I ended up walking away from the ADHD relationship... for me, it was just too hard to deal with an ADHD boyfriend and ADHD counselors when no one around you was very reliable.
Their online 'club' for ADHD Couples Success is similarly disorganized and while the webinars are decent, the customer service is also ADHD-plagued or non-existent. There were times when the online videos didn't work -- initially, when I signed up, I was charged nearly $100 and the entire site wasn't working, WTF, they charge $47/month, for what? Chat rooms and videos were non-functioning and the site is really just a souped-up wordpress page that isn't really robust enough for what they say they offer. Webinars start at times other than advertised so you'll get spammed with email about participating in a live webinar only to log in at the proper time and find out it's already ending. Very disorganized and confusing... again, those running the operation have ADHD and haven't put someone in charge to run their enterprise efficiently.
Bottom line, the info is good, but the hard work you have to put in to get that info makes it almost not worth it. read more