broke down on my home tonight from work called D&C for a tow home. tow truck showed up within 10…read moreminutes of our call. very knowledgeable, fast hook-up and experienced driver who knows hows to navigate narrow roads lined with parked cars. very professional, kind, courteous, took the time to ensure the vehicle was strapped down properly and safety chains were in place. VERY REASONABLE PRICE highly recommend. WILL CALL AGAIN IF NEEDED!!!

An amazing group here very motivated to answer the phone excited to help us. We broke down on our…read moreway back to Ohio. Sheila my partner friend googled them right away. We ordered a tow truck already he gave good directions got the van there. We got a hotel stay the night he called us at 9:30 the next morning and said it was fixed. No worries This is America at its best I'm really excited for these guys they all have such a great attitude.

My wipers quit working. I thought I needed a motor. Dave checked it out and said I didn't need the…read moremotor. Just the linkage(?). He saved me a ton of money and is just overall a great human being! Check him out!

I find it absolutely Egregious as of the date and time of this review, performance collision is…read morelisted in the top 10 best Collision shops in Morgantown West Virginia. Obviously as of this review they only have one review on this particular platform which is the platform that placed them in the top 10 for our area. Do not be fooled though........ My particular experience with this location is as follows. 2 times my car was at a performance collision location, it made its way from the Morgantown location to the Parsons West Virginia location. It made its way back illegally speaking to the Morgantown location a complete mess on the inside. From a percentage standpoint only 80% of the work was done that was paid for a, of that 80% that was done 70% was done incorrectly right down to something so stupid as not matching the paint properly. It wasn't so much that the paint was not done properly matched on the entire vehicle, somehow they managed to only miss Madge the paint on about half of what they did. How in the world do you miss match paint on only part of the paint job that you do? My mind is completely blown over the fact that only part of the paint job they did was mismatched. Not only that but they were paid to do work that they didn't even do. Their repair work was so badd not only once but twice, that the insurance company forced them to pay for the cost of the rental card the 2nd time around. It is also my understanding that payments to this location were put on hold as a result of the bed work that they did comet not only that but it is also my understanding that my particular insurance company has put in motion the process that will remove them from their partner network. The 2nd time I got the car back, rob who I assume is the person in charge of this shop would not stop talking about how he had no idea why this car came back a second time. According to him and his opinion based on what he said he felt there was nothing wrong with the vehicle whatsoever. However I vividly remember picking my car up a second time at the Morgantown location and that listening to an employee of that shop utter the words, " It's a darn shame they couldn't have done it right the 1st time down there this car looks so much better now than it did when we got it for the 2nd time" I'll never forget the death glare that rob gave that employee when he heard him say that. Of course any business has the right to lie to the Better Business Bureau as it is not an official body, but my badge experience alternately caused me to have to seek out assistance from the Better Business Bureau whom the owner of the shop completely lied to. Subsequently my car was taken to a new body shop for another estimate, and before I could tell the owner of that shop why I was there from about 50' away the owner of that shop said these exact words: " My God, what did they do to your car? Never mind I don't even want to know.. It is completely screwed up I can tell by looking at it it was in an accident and then it was repaired improperly, rest assured though I'll fix it" Ultimately as the result of the bed repair work at performance collision 2 times over my car was totaled. There is an open case with the Attorney General's office right now and depending on how that shakes out they will or will not find themselves in small claims court. What I can say is this, Regardless of the outcome I will never take my vehicle to perform its collision ever again, I recommend everybody never take their car to perform its collation for any reason whatsoever. I also understand of course mistakes happen, this was not a mistake this was absolute complete utter disregard, As well as this particular experience and experiences that other people have had and posted on public review platforms indicate that I highly doubt anybody inside the performance collision center network including those that work there have the proper experience and/or certification to fix something so small as smashed bug goo on your windshield.... I remember When I was 17 years old taking my 1st car to the vo Tech school to have a new paint job put on it, because in a situation like that if you paid for the parts or paid for the paint the students would do it for free as well they needed cars to work on. Under the supervision of a votique teacher in a school setting a bunch of high school students that a much better job painting my 1st vehicle then performance collision did 20 some years later for profit repairing a vehicle not once but twice. Stay far far away from this place, I would not trust them to place stickers on a power wheels vehicle let alone ever touch anybody's car. Absolute sham! This place should be ashamed of themselves and should be shut down immediately. If I have not said it yet I'll say it again and can't say it enough, complete total and utter thievery.

Performance Auto Body was recommended by my insurance company when I made a claim after a deer ran…read moreinto the side of my car. They looked at the car first thing Monday morning, had the estimate to the insurance company and the parts ordered by Monday afternoon, and the car was fixed and ready to be picked up before they closed on Friday. The total cost of the repair was very reasonable and the car looks great. They were always polite on the phone and answered any questions I had about the repair process. I hope I never need auto body work again, but if I do I'll definitely go back.

Friendly guy on the phone and friendly guys showed up within 20 minutes to tow me. I hope I don't…read morehave to be towed again but if I do, I'll call these guys!

Rude...condescending.. genuinely one of the worst experiences I've ever had with a body shop. The…read moreperson at the front desk seemed like they didn't know what they were doing, every time I spoke to them and then one of their mechanics, (when they FINALLY answered) it was always contradicting information. I never got the same answer twice & the whole situation wad a bad case of miscommunication. They seemed annoyed that I was asking questions & I felt totally taken advantage of. Two days after I picked my car up, I started smelling something funny. Took it to a tire shop, ended up jacking up the car, popping the hood, & looking around. Only to find THEY LEFT PAPERS UNDER MY HOOD DURING REPAIRS & THEY STARTED TO CATCH FIRE!! (I was given record statement #3 when I went to pick up the car, we found record statement #2 in the car)

I had a deer run into my 2018 Silverado and did signicant damage to the passenger side…read morebumper,grill, fender and a lot of internal parts and they came highly recommended and they didn't disappoint, they were great to deal with and had a very friendly staff, my truck was repaired and looked better than new, We thank you for your honest hard working crew . Make the right choice and choose Center Service Auto Body.

Was stuck on the road with a flat tire. Road service dispatched water front towing. Our tow truck…read moreoperator was Joe. He was excellent even with some difficulty getting the tire off the car Joe was professional and kind. He followed us to Gwynn tire and made sure we were in good hands. Five out of five stars. Would recommend this tow company.

This company is a crooked company and they are trying to take advantage of people. They tried to…read morecharge 600 dollars to tow a car from the Grafton Rd to downtown. It was a young girl who just got her license and was involved in a accident. They wanted 600 the next day to give her the car back. We asked for a itemized bill explaining the charges and was told that we could not have one until she paid the 600. Then they said if she couldn't pay the 600 the other option was to pay them 300 and give them the title in order to get her personal belongings out of the car. When I told him that is illegal he hung up on us. I am turning them in to the better business bureau. They should be ashamed of trying to rob young kids. They are a disgusting company.​

Marion and his crew go the extra mile to satisfy his customers. On several occasions, my two…read moregrandsons, who are students at WVU and hundreds of miles away from home, needed help. Marion and his mechanics provided tires and repairs to solve their problems.

This one has layers. Please, do not trust this shop…read more Please, do not allow this shop to do any work in your vehicle that doesn't involve tires. ASE Certified mechanic here... A year ago, they could not properly perform an alignment on my vehicle and told me I needed to have extra hardware installed which required over $300 in work. I took it to a trusted friend at Kress Tire in Pittsburgh and they aligned it just fine. Thought, alright, just a young mechanic's mistake, took an experienced fella to get it done right. Took it back later to have my vehicle inspected, I received a vehicle that was in fact inspected, but with a quote that "your exhaust has a slight leak and we will pass it this time, but will cost about $1,800 to repair next time" to which I rolled my eyes. I later took it to Deep Hollow in Albright, and the honest mechanic repaired it in an hour, very fine work for less than $200. It gets worse. Had the A/C refilled at Deep Hollow (my now trusted shop) But the pump had previous issues, and now required replacement. Shop didn't have time to fit me in before I leave for my road trip, so I tried Tire Lame again (not a typo) figuring hey, they can't strike out a third time, right? Right? Handed a very specific work order to only replace the A/C compressor. Quoted me $500 to replace my compressor. I brought the vehicle in, they then increased the quote to $800, to which I refused. Time to pick the vehicle up. I received the vehicle with no cruise control response (I am disabled in my right leg and always use CC) When I returned home, I traced the vacuum lines to find the careless mechanic had broken a nipple to the vacuum line just above the high pressure nipple for the A/C system and neglected to repair it afterward. Not to mention fully disconnecting the CC linkage on the throttle. That's not the worst. I delivered the vehicle with a full tank of gas, I picked it up an 1/8 under, with my dash cam wires disconnected. DO NOT TRUST THESE PEOPLE TO WORK ON YOUR VEHICLES. I've never seen such negligence. The only reason and the ONLY reason they get two stars, is they have good prices on tires. And the quality of tires has yet to be proven. Maybe I'll come back and rant about that too. If you made it this far, call someone else. You've obviously had your doubts. DM me if you want the video showing the post-pickup video of the issues they left me with and the repairs that I'll never get the time back for. Have a good day y'all, and stay away from shops like this.

My car went over the edge of a narrow road with a deep ditch along the side of this road. I didn't…read moreeven try to get it out since the right side of the car was resting on the edge of the road with both right and left side tires halfway in the ditch. I called the owner of another towing company, and he called Fair Towing since he didn't have a tow truck available. It wasn't long before Fair Towing showed up, and being extremely careful not to damage the undet-carriage of my car, Jerry Jr. got my car back on the road without any damage. Job well done Jerry. Thank you.

Very knowledgeable and friendly, very fast service just a pleasant experience overall. Thank you.read more