Our passenger door wouldn't open due to the right front fender being bent. I called and they said…read morebring it in. He looked at it and asked for more time. We went home and he called a couple hours later. We picked it up and he would take any money for it. It works fine. I am so glad that I got to be a small part of that transaction. It's nice to know that kind, friendly people are really close by.

My Volkswagen had some damage from hitting a curb, and i thought I might have to replace some of…read morethe plastic panel under the body. I stopped in for an estimate, and the kind gentleman at the desk came out to take a look. He was able to snap it back in place and tighten a few bolts, and didn't charge me anything. I'll definitely be coming back next time!

Super impressed with the entire team. Davron, Andre, and staff are just nice people. They make the…read moreentire process simple, friendly, and low pressure. I got the exact vehicle I wanted way faster than I was anticipating. Will be back!

Yall should ask for Riley he is a good guy helped me out took a f150 into service and went to pick…read moreit up they were supposed to charge me 100 dollars but he took care of it great guy!

This is the only place I will take my car for repair or upkeep. They are very honest and reliable…read more I remember when my mother was alive I took her car in for repair and I went to pay for it and they told me it was free because it was still under warranty and I had no idea. This is a place you can trust they're not going to take advantage of you. I won't go any place else!! They are very conscious of the work and very experienced!

Excellent customer service!! Very professional and a wonderful experience! It's hard to find great…read moreworkmanship and excellent customer service in the same location. I was blown away with how accommodating and helpful this family owned shop was to my family. We called in to see if they could do the work, they were so polite and kind and very welcoming. I stopped in to see if the door handle to my vehicle could be fixed and learned I needed to get a new one. One arrived within a few days and I merely stopped in and the car was fixed within 15-30 minutes. I was so impressed and can't say enough wonderful things about this family owned and operated shop. We will be back and will send anyone who asks us about our experience. I intend to share my experience widely as I was so impressed! (We received their information by someone else who highly recommended this shop!)

Such an easy way to go - drop in at your convenience for a quote. Hand that quote over to your…read moreinsurance agent. Schedule. Get your car back - good as new!

I am very pleased with the work done by LaRiche's Detail shop. I dropped my car off before 8 a.m…read more and a service tech (the gentleman who ended up detailing my car) drove me to work. The results were better than I'd even hoped: residues of various kinds buffed off the exterior, all stickers removed from windows as requested, interior absolutely spotless with vinyl and leather reconditioned. Mine is a 14 year-old car that not been detailed in 5 years and it looks almost brand new! The only (minor) issues: *Floor mats were very wet and needed two full days to dry *Communication with main service dept very poor- when car was returned to me, I was told to pay at the detail shop. When I drove back to detail shop, was told I needed to pay at dealership down the road or pay over phone with cc. A minor inconvenience, but one that could have easily been avoided. *Website does clearly state that headlight restoration is a separate fee. I will definitely be recommending this detailing service. Thanks, LaRiche.

Horrible experience. Their service center provides the most horrible customer service possible…read more Brit, a service employee, straight up lied on multiple occasions to my face and over the phone. Would not help when I asked simple questions or gave attitude when I ask if I could get clarification on an issue. Multiple times she said she would do something then never did. When asked to contact another dealership to get information on am issue she said she would not do it. This is exactly why people dislike dealerships and this experience was so much worse than I had hoped for. I was recommended to come here and I wish I hadn't. If you can help it go somewhere else.

going to Henry's for over 30 years always friendly service always great job on any vehicle that…read moreI've had in there. Very knowledgeable, very reasonably priced for labor. I can even bring my own parts and they'll do it looking for a great service reasonably priced you can't beat Henry's.

Henry's dropped what they were doing and repaired my tire during a trip from KY to MI. It was an…read moreemergency for me and my family in poor weather. Great service! Thank You!

Great service and people. I was going into get all 4 of my tires changed out, and techs were honest…read moreand up front that I had plenty of tread left on them. Bigger shops would probably have just changed them and charged you. Integrity goes a long way in my book. will be returning. thanks

I have purchased 3 new vehicles in the past 4 years from this dealership. Shaun, my salesman is…read moregreat to work with and there isn't a better service department anywhere. Cherie, in finance is great and always willing to help. To sum this up ......I keep going back to this dealer because of the wonderful employees they have.

Service Dept is not good / incompetent. I had an ongoing…read morepower steering issue for 3 years on my Ford I bought there. They were unable to fix the issue (either incompetent or unwilling). The Ford Company put a extended 10 year warranty on the power steering cause they knew they had an issue. The power steering completely went out (in year 11) and now Reineke Tiffin Ford wants to fix it for $2,650. If they would of did the right thing 3 yrs ago it was covered under extended warranty. Dave Bruns