I had a tooth extracted at this practice today and can say if I ever need another tooth extracted…read moreagain (hopefully not), this is where I'll be coming. My appointment was set for 1:30, but I was asked to come in an hour early to fill out paperwork and get any X-rays needed. I was met with the sweetest front office representative who made the check in process quick, while answering all my questions. It's not often you checkin for surgery and get someone warm to discuss your insurance. After fifteen minutes of paperwork I was back in the procedure room. Dr. Loetscher began with a consult, just going over my dental history and then explained exactly what he would be doing with photos and diagrams. It's surgery and yet I wasn't a bit nervous because of how thoroughly he explained everything. He noticed I needed my wisdom teeth out as well and offered to do that for me so I could get everything done in one swoop. Extremely kind knowing he probably could have had me schedule that for another time so he could go home since it was the end of the day, yet he fit me in. Right after he placed my IV himself and I was drifting off for the surgery to begin. After an hour, my driver received a call saying I was out of surgery. So quick! I waited about ten minutes for my tooth to be made and then they put it right in. No waiting six months with a giant hole. I look like myself, just now with probably the strongest tooth I'll ever have and a wee bit swollen. They sent me home with concise aftercare instructions and plenty of gauze to keep my wisdom teeth extraction site happy. I cannot say I've ever been to a medical office that's been as clean, efficient, and well run with the best nurses. Everyone was so kind and patient knowing this is something that can be daunting. Truthfully, I'm excited for my post-op check up next week because of how nice everyone was. Best dental/surgical experience I've ever had. I'll be recommending everyone to this office: family, friends and strangers. Do yourself and your teeth a favor and check out Dr. Loetscher. You will not regret it.

Patient beware the same thing doesn't happen to you that happened to my husband and I. I would not…read morerecommend patronizing this business. Their billing and insurance claim procedures are very misleading. Leading up to the day of my procedure, I was never informed what the procedure would cost. On the day of, I provided my insurance information to the receptionist who told me, "I was covered and to have a seat in the waiting room." She would later deny having told me this, but if she did not say this to me, my next logical question would have been how much is this costing me today? Instead, they waited until after the procedure was done and I was recovering from anesthesia to hand my wife a bill for $7000.00 to extract one tooth and told her that it had to be paid in full today. They would then submit my claim to my insurance company and I was responsible for following up. To no surprise, my insurance barely covered 10% of the cost. I was very surprised by this bill and certainly not prepared to pay it that morning. My wife had to scramble to find the money from various sources as I was still in the recovery area. This is not how health care service should be transacted. I should have been informed of the cost and the insurance claim process prior to my procedure. Then I could have made an informed decision regarding my finances and my health care. I believe they were not up front with the cost because it would have deterred me from getting the procedure that day or I would have at least shopped around for more affordable options. Buyer beware of this unscrupulous practice by some providers to trick you into getting expensive services and leaving the customer to deal with their insurance provider.

I had oral surgery at Atlanta Oral and Facial Surgery Alpharetta location on December 1, 2025. The…read moreprocedure itself went very well, and the surgical team--including Dr. Velez--was excellent. They were professional, skilled, and made me feel comfortable during a very painful situation. I'm grateful for the quality of care I received on the clinical side. Unfortunately, my experience with the billing process has been extremely frustrating and disappointing. As a senior citizen on a fixed income, I specifically chose this provider because Dr. Velez was in-network with my Medicare Advantage plan and had successfully treated me in the past. Despite confirming that I had valid coverage, I was required to pay $4,574 upfront on the day of surgery. I was in severe pain due to mandibular tori that had grown together along both sides of my lower jaw, so delaying the procedure to sort out billing or insurance issues simply wasn't an option. I paid the full amount that day out of necessity. Now, nearly five months later (as of April 24, 2026), I have still not been reimbursed the $4,546 that is owed to me. According to my insurance, my responsibility should have been approximately $30. The lack of timely reimbursement and the burden of such a large upfront payment have caused significant financial stress. While I highly commend the surgical team, the billing practices and follow-through have been unacceptable. Patients--especially those on fixed incomes--should not be placed in this kind of financial position after being assured of coverage. For this reason only, I provide a "buyer beware" at this practice. I am hoping that we will finally get some response from the billing team after much correspondence to them both from me and my insurance company so far to no avail.

Staff and doctor were great at consultation and before and during my extraction. However once I…read morereceived my claim from my insurance I was overcharged by $400. Called the office and they say the billing department would have to reach out to me. No one has yet to reach out to me so I called the office later this week ( today ) and was told I was sent a $55 check ?? So I call my insurance to confirm I was indeed owed $400 so we call the dental office back again and she says the same thing but adds there's no number to reach out to them only email but when you call you have the option 3 for billing but no one answers. I just don't like when I'm owed money and offices take their time giving it back but if you owe them they blow your phone up with texts , calls and emails.

I have had several procedures done by Dr. Pausa over the years. His work has been consistently…read moreexcellent. He has been an oral surgeon for decades, and that experience demonstrates itself in the quality of the work that he does. He and his staff are extremely professional and understanding of the natural anxiety that accompanies any type of oral surgery. I have had a number of procedures done by Dr. Pausa and turned out perfectly. I believe that is why most Dentists in the Atlanta area recommend Dr. Pausa for oral surgery procedures. If you need oral surgery, reach out to Dr. Pausa and his team. You will be so thankful that you did. Procedures,done by Dr. Pausa , his team,and his methodology makes for an essentially painless experience. I cannot recommend Dr. Pausa highly enough. He will get your diagnosis correct in the beginning and perform the highest quality work.

Professional, flexible, and courteous…read more Oral surgery is never fun, but Dr Pausa and his staff made it bearable. I hope I never need them again, but I wouldn't go anywhere else if given an option.

The entire experience was pleasant, interesting & insightful. The checkin process was pleasant,…read moreprofessional and efficient. After a thorough review and discussion of my X-rays, I SO appreciated the integrity of Dr Jeff who refused to sell me a service I wasn't a good candidate for; in other words a service I didn't need! Btw, the waiting area was spacious and equipped with morning essentials (coffee & h2o) which made the wait time more comfortable. Bottom line, I highly recommend Nuvia Dental Implant Center... I believe they have YOUR best interest at heart . Take the guesswork out of the equation and see for yourself! Have a consultation, it is well worth it.

This is the worst business on the planet. They canceled my surgery the day before because I…read morewouldn't pay them extra thousands of dollars for a partial for my bottom teeth. Not only that it took months to get my deposit back which held up being able to go somewhere else. It also took months to return my money to lender you know the 20,000 plus for the upper implants. Save time, save your sanity and o to a local dentist. Your perma teeth in day is a non existent thing you get temporary teeth for months till you heal just like everywhere else. Only they'll treat you much kinder than this place ever would or ever could!

Officially don't hate the dentist anymore! Sha is my favorite and has been with me every step of…read morethe way. Dr. Hamilton has gone out of his way to make sure my mouth is getting back to normal. All staff and this place goes above and beyond to make sure you are comfortable. I pay out of my dental plan just to come here. Worth every penny. Kerri sat with me even when they were closed to make sure the finances were worked out for my first visit. I still have many more visits to go, but I am finally not scared. Thanks Atlanta Dental Spa!

Idk. Reading the reviews I can agree with some statements. But , I really don't want to give this…read morereview but your dental manager is so aggressive and short when you ask questions. She makes me so uncomfortable and Doesn't give straight answer and has such an attitude. We don't need an added stressor to our already stressful appointments. That short attitude may work somewhere else but it georgia most if not all are hospitable and have good bedside manner. No mistakes to be made with your healthcare. This is the Johns creek office.

My husband needed this service. We were treated very well…read more Consultation. And day of surgery each person came in to explain what they'll be doing As a spouse was given private room to relax in. Tv. Refrigerator and such They definitely know how to treat people

Just had my first hygiene treatment by the most intelligent, caring and personable RDA named Omayra…read moreSantiago; she is the lead Prosthodontist Assistant with over 35 years of professional experience. I am 78 years old but my new teeth make me look 10 years younger and with yearly hygiene and daily home care by using water pic, special floss and brushing your teeth will be your reward

Exceptional team, state of the art technology, and amazing Dr - what more can one ask for? My old…read morecrown split in half, and I was in need of emergency appointment. I called ConfiDent after a quick search online for an emergency dental care. They were very accommodating, patient, and took the time to explain the options and costs. Dr Humam has an amazing bedside manners, was very patient, and personable . With the technology in their office they were able to treat, rebuild and fit me for a new crown same day (which fits perfectly and has a near perfect color match? What?!?!). Every person in this office exudes genuine care and warmth. I'm so happy to become a patient of ConfiDent!

Can I give them 10 stars???? I have tried many dentist in…read moreAlpharetta, I had one we liked but they don't accept any insurance... weirdest thing ever... no matter the insurance you still need to pay for a cleaning, but that's another story! Anyway back to Confident, I found them online and wow! I mean from scheduling the apt to walking in and be greeted so sweetly by Taylor! I went with my whole family, a 12, 9, and 6 year and myself and they saw all of us at the same time! My kids literally had the best experience. What kid likes the dentist? My hygienist Milke was amazing! He was very thorough and explained everything. He cleaned my 6 year old's teeth, she was so nervous but she walked out excited about her teeth and not having any sugar bugs! The doctor was very nice and took his time. I'm so excited to have found a new dentist office with great friendly employees! Thank you Confident!

Dr Yates is a great dentist! Dental town always gets me in quickly if I have a dental emergency! I…read morethought I cracked a tooth and was able to get a same day appointment. It's a great clean office as well!

After months of pain and discouragement (following a injury to my 4 front teeth) when my fracture…read morewasn't recognized right away, and an endodontist who dismissed my concerns and discouraged me from seeing an oral surgeon--delaying the diagnosis--I felt completely frustrated and self-conscious about my smile. During my recovery from surgery with another oral surgeon in the same practice (Dr. Cho...who's awesome too and did an amazing job with my surgery), Dr. Yates saw me for post-op concerns while Dr. Cho was out of town. In reviewing my chart, Dr. Yates validated the concerns I had raised from the beginning and gave me a greater understanding of what had truly been going on. Together with the assistance of Katie, a dentist herself, he addressed what hadn't been resolved and redid my temporary crown. The entire team was compassionate and Dr. Yates and Katie spent a great deal of time, went above and beyond the expectation, and the result was amazing!!! For the first time in a year, I felt hopeful again, I got my smile back, and have a clear plan moving forward. I am beyond grateful to Dr. Yates, Katie, and their WHOLE TEAM, who excelled in all areas! I would highly recommend them and this will now be my new permanent place for dental care!

Dr. Goodwin and his staff take dentistry and customer care to a higher level. I came to meet…read morehim through a recommendation and have come to bless the day I made my first appointment. He has become my hero. Fairly new to Atlanta, I hadn't located a dentist I trusted and my dental situation had reached a "flashing red light" crisis. I live near downtown and started my search for a dentist there. WOW! What a disappointment. A year later and three unhappy experiences and no progress. WELL... ALL my dental issues and mounting stress did a 180 with Dr. Ken Goodwin. His knowledge, experience, planning and genuine empathy for his patients' needs has put me a few months from a big new smile. His office is on Old Alabama Road in Roswell just a turn off 400. You too will thank the day.

I would give them 10 stars if I could! First time there, and I went to refill a filling that fell…read moreout. I didn't want to go to a corporate dentist because they seem to have the poorest reviews in this area. If you are looking for gentle and kind care, this is the place. They are all about making sure you feel comfortable and are not in any pain. They take their time and double and triple check their work. The dentist has a wonderful disposition. The staff were equally as pleasant. What a perfect experience. As an unexpected bonus....the cost was actually a bit less than anticipated. Thanks Dr. Goodwin and Team:)

40 years ago Gary made a bridge where I lost a tooth. I am here to announce that that bridge needs…read moreto be replaced after 40 years of service. My current dentist here in Florida was very impressed w the age of the bridge and Gary's work. My dentist said, "Gary definitely knew what he was doing" and typically bridges last 10 to 15 years. Penny Hayes

I recently had an impacted wisdom tooth removed...something I was not looking forward to. Gary…read moreLeonard made it look easy...quick and painless. I was absolutely delighted. Thanks again Gary and thanks to your team. Hilary Power.