Overall I like Spruce Tree music, but one must be aware that this store has its limitations…read more Visit this store if: - you already have experience with an instrument and are looking to purchase a high quality instrument - you are a beginner willing to invest in a high quality instrument - you are looking to refurbish an instrument and want a very honest answer whether it's worth the investment in terms of resale value Do not visit this store if: - you are not ready to invest a significant amount of money into an instrument - you are looking to get by on what you already own - you are looking to refurbish an instrument with sentimental value that may not be of high quality I've had good experiences coming in for guitar accessories. The gentleman who runs the shop is exceptionally knowledgable and has always made excellent recommendations. The woman behind the counter can be very pompous at times, but the good outweighed the bad in this case. On the other hand, I wanted a little bit of work done on an old violin I picked up cheap, just enough to get by while I learn the very basics and how to care for a violin. I'm not quite ready to invest in a good instrument for fear of harming it out of sheer ignorance. This store is not the place to go for "good enough". I understand the luthier wants to take pride in his work and to him that means all or nothing.

I'm conflicted about this. I've used Spruce Tree in the past for guitar work, and they did an…read moreexcellent job... but that was maybe 8 or 10 years ago. NOW... Spruce Tree has become elitist as hell. Unless you're bringing in a $1000 or higher guitar, be prepared to have it INSULTED by Wil, the luthier, and for YOU to be treated like a mentally deficient child. Unless your guitar has C. F. Martin or Gibson on the headstock, go elsewhere. Lowly Yamahas are beneath the dignity of Wil to even touch. I knew full well what I wanted done, and all of it's implications. Wil flatly REFUSED to even consider doing the requested work, advising me that "this guitar is junk, and you shouldn't invest one dollar in it", and "I'm too stacked up with work to waste MY time and YOUR money on this!". If you want to have your instruments worked on, completed much more quickly, and be treated with some personal respect besides, I recommend a trip out to Dave's Guitar Shop in Fitchburg. I'm sorry to say that Spruce Tree has gone way downhill since my previous encounter... and the latest encounter will be my LAST. Wil does damned fine work, but I don't have to put up with this kind of trash talk to avail myself of his unquestionable talents. With great regret, I hereby state that I'll never set foot in Spruce Tree again. Wil may be a salty old curmudgeon, but so am I. Adios, Buddy... it was nice the first time, then it went bad.

I bought a G&L from these guys on Reverb, and I couldn't be happier! Their service and the quality…read moreof the instrument are both equally outstanding. In the future I will happily give them my business again, and would recommend them to anyone who loves guitar and is looking for an experienced, kind, trustworthy seller. I've never had a vintage guitar arrive in such great condition and with a killer setup, too. Thanks again!!

I think the store is great and they had really great vintage guitars, amps, and other. It kind of…read moresucks though. I took an amp in and gave them time to work on it since I didn't need it. Picked it up and didn't have time to test it since I had to get to work. Got home and plugged it in and it was dead. I gave them a call and ended up with someone on the line. He was like "did you plug it in to the wall"(come on) "did you turn it on"(duh) "is the red light on in the front?(hmmm). I was a little frustrated by this. I told him I do understand the basic operation of my vintage amp and was like "I was told you guys were like the best Fender Amp Repair guys around here." He started yelling and screaming and I tried to say something but he just kept yelling and called me an asshole and hung up. I realized that he was the owner, I mean THE OWNER, damn. In the end they must of yanked the cord out of the socket since that was the power issue so I had to replace the "original part" - then once I powered it up one of the new tubes pretty much almost exploded it powered up so fast and blew it self. They were supposed to replace two power tubes and bias them but what they did was switch the tubes around so that one of the old tubes was with the new tube and the other new tube was with the old tube completely unbiased(Fender Twin) So now I had to get a new matched set of power tubes due to the damage. Finally they also wired up and did not remount the reverb tank correctly(how do you do that). I lost a lot of money considering I paid them maybe around 350$+ for the work and then had to get new tubes and pretty much fixing it myself. I wish this would of worked out better cause I really liked the place and would of definately(sp) bought equipment from them. Now I really have no where to go, Except Daves and they're work was great once and bad the next time. So hard to find a descent tech, I guess people sometimes get in a hurry on a Friday to go get some beer or they give it to a less experienced tech and no one watches over their work. Or they just don't have a clue. I like to pay people to do a good job so it supports the music community. Also I like to play music rather than sit around soldering parts. Oh well.

I purchased a Alvarez Ap66shb off there website after waiting three days i called them to ask if…read morethey shipped my guitar and they did not. Another week goes by and I finally get it and the neck is so warped its unplayable. Johnathan had told me he went over the guitar before he shipped it. I would of liked to ad a picture of how bad this neck was. No offer to replace the guitar or apology for waisting my time. I can not leave a good review for this kind of business and I would not recommend this place.

We had a great first experience. Christopher in the guitar section was unbelievably helpful on the…read morephone, and prompted me to come into the store that same afternoon. He re-strung our daughter's beginner guitar to allow for left handed play. On top of providing a great service he was exceptionally kind to my family and patient with me and my lack of knowledge. Thank you Christopher !

Monroe street Arts advertised in April 2024 that they "support individuals with ASD", that's why…read morewe signed up for some art classes. Not an inclusive place for kiddos with ASD and their families Director and business manager demonstrate no cultural competence with ASD and are in need a basic education and training. They marginalized our son and family and caused us harm. Awful experience. Look at their advertisement below.

Really fun adult painting class, great for date night. Have enjoyed taking my wife to 3 of them so…read morefar

I have been coming to Voigt Music Center since I started college and have loved every visit. Tony…read morehas always gone above and beyond to make sure I got what I needed, including delivering things to whitewater! I really appreciate not having to make the drive and knowing Voigt has my back in case I forget anything.

We've been renting our kid's instruments for school band from here for a number of years. The…read morestaff is knowledgeable and the price is right. .

I went in for some random bits and things for my senior project and got great customer service from…read moreKendra. She walked me through different types of drumsticks so I could pick the best one for what I was doing (it was a project on foley art) and was very conscious of my budget as a poor college student.

Ordered an item for delivery, it never showed up. A month later contacted them to ask if it…read moreshipped, got no response. Gave a poor review, they quickly reached out and completed the order.

Guitar Center is Guitar Center. If you want to walk into a music store and have a great choice of…read moreinstruments, this is where you go. A location where you can actually touch, feel, and play the instrument you are considering purchasing. It has been that way since they first opened. I have been going to Guitar Center since their first location, (different from the one of today) in Hollywood, California. And, whenever I'm in a new city, if I have some time to kill, I always like to check out the local Guitar Center. You never know what you will find. This is what I did with this location. Walking in, as is almost always the case, you will year some player noodling on a guitar through an amp. I don't know how the people who work at these stores put up with it, as it is more frequently than not very bad playing. As was the case when I walked into this shop. An elderly, longhair guy, playing some bad licks (loudly) on a Strat through an Orange amp. I guess you (and the employees) just must tune them out. Horrible! This Guitar Center is set up as most of them are. A lot of electric guitars along one wall. Acoustics in the back. Basses on the other wall. Synths and keyboards over in their own section. All Good. This location is fully stocked with all of the instruments and accessories you may need. The staff seemed very nice and did none of the hard-sell type of thing. So, if you're in the area, and you need some musical equipment, this may be your place to go.

We visit this location often. For the last few weeks, I have made a comment to my husband that we…read morehave perused the guitars every week and never buy. Of course, because I said the word never, something had to happen. Today was the day, my husband bought himself a new Jackson guitar a Randy Rhoads edition. The only thing is that they did not have a case for the guitar so we did have to order one. The service was still great, and my husband walked away happy. I'm sure we'll be going again in the near future.

Farley's has helped us move our piano and tune it also. We are very happy with their service.read more

I can't say enough nice things about this company. I…read moreinherited my grandmother's piano but couldn't move it right away. Tad at Farley's stored this 100 year old piano beautifully. When it came time for me to have the piano delivered to my new house, Tad and another helper moved it so carefully and with such care. I was moved to tears at how they handled this precious heirloom. They are a class act for sure.