Great library. Great kids section…read more Always very friendly! Story time is amazing for the little ones Wednesdays at 10:30. The librarian is always to great.

I went to the public library to fax an important document, and Michelle was absolutely wonderful!…read moreShe was extremely helpful, patient, and genuinely cared about making sure everything was taken care of correctly. Her kindness and willingness to help really stood out. It's refreshing to receive such excellent customer service. Thank you, Michelle, for going above and beyond!

The library provides an exceptional array of resources. It offers a friendly environment that is…read moregreat for both concentrated work and leisurely reading. You can count on the Wi-Fi for its reliability, allowing you to easily settle in and spend some quality time there. In addition to a diverse selection of books, the library serves as a central hub for the community, boasting a helpful staff and a wide range of programs and resources. I would definitely recommend checking it out!

4 words: FREE LANGUAGE EXCHANGE PROGRAM…read more This review is specifically for the Tower Branch Road location of the Alachua County Library District. This location is near and dear to my heart, because it is located on Tower Road and in a close proximity to Gainesville's best schools and many families of various nationalities that use the library space in an amazing way, as a community center for learning. Tower Branch Library is also very unique because of the free language exchange program they offer. At the time, I was able to volunteer as an English language tutor to a wonderful group of Korean and Mandarin speaking adults. Along the way, making many lifetime friends and acquaintances. Also, learning some Korean in the process. As you can see, I HIGHLY recommend their language exchange program at this location. It is a rare find. Many people that I have talked to say that public libraries are a daycare center for the homeless, aging, and children. At this location, that is very far from the truth. This is the best community based, learning environment library that I have been to. The management and librarians at this location are so down-to-earth, kind, and organized. I was blown away by their professionalism throughout the year that I volunteered there. The Alachua County Library district is funded in many ways, but I do notice the public library fee on my family's monthly escrow property payment. It is not that much per month and is totally worth it.

The reconstruction on the library is fabulous! So many more options here now. My daughter is 8 and…read morelove going to the library even more. They have classes that are relevant to all ages (babies all the way to seniors citizens). You can check out their events online to find the most updated list. The staff is always very helpful. I usually have no clue what book my daughter is wanting and one of the librarians helps her in just a few minutes.

Full disclosure, I've been a docent with Jacksonville Public Library for a couple of years now, and…read moreI'm a raving fan! If you're not already plugged in, subscribe to their emails! Every week, special events happen at branches all over the city. From author presentations like "Lit Chats" (ranging from local authors to James Patterson, yes, the James Patterson!) to special events like the Candlelight Concert series, there's something for everyone. PRO TIP: The $1M Memory Lab on the 4th floor of the Main Library downtown is FREE to use with a JPL card. Ask the Special Collections librarians for help, bring a thumb drive for downloads, and you're all set!

It's my first time here and the library is so clean and well organized. We did the children section…read moreand had some fun activities going on when we got there. We visit all four floors. There was artwork on the walls on each floor. Very helpful staff to hold books or ask questions.

Don't go here. My friend(16) was using a computer and a grown man came, sat a few computers down…read moreand started watching inappropriate content and touching himself, eventually starting to stare at her. Me and a few other friends came down because she was scared she was going to get harmed. We helped her report it and the man got off with nothing more than a warning. He was allowed to stay and continue using the computers while me and my friend were stuck here. (I had to wait for her mom with her in fear of her safety.) I've been going to this library for 5-6 years now and I doubt ill be coming back. This is unacceptable and disgusting. This all happened halloween of 2025 between around 2:15 and 5.

Willowbranch Library is my favorite, hands down, of all the Duval County library branches. It's…read moregorgeous on the outside and the cathedral ceilings and wooden bookshelves on the inside make you almost think you've gone back in time. We call it The Little Library that CAN! It has books (of course), cds, dvds, magazines, computers for research and internet, free wifi, a lovely children section, a meeting room, clean bathrooms, and an elevator. Thanks to the inter-library loan system (brilliant!) you can order any book in the county and have it delivered to your branch for you to pick up (and drop off). In other words, if they don't have it, they should be able to get it for you! The parking lot is small (and on Wednesday nights, full of people attending the church across Cherry Street (grr)) but you can park on Cherry Street and near the ball park without a problem. Plenty of bike space for those who want to ride here.

Came here to get a library membership! It was so easy and the lady who helped me was so kind and…read morehelpful. She was truly happy to have me there and answered all my questions. It was spacious, clean, and pretty inside!

I have been to the Pablo Creek Jacksonville Public Library many times as it's close to my house…read more The majority of my visits have been early voting. But I've also used the library services to print and make copies. As the library is one of the cheapest options. You can log into a computer using your library card and access your email to print documents. On this visit, I needed 60 copies for an upcoming meeting. I stopped by the front desk first and I'm so glad I did because the copying process had changed. Chris was so helpful and sweet. She came from behind the desk, walked me to the self service machine where you she assisted me with checking my balance and adding additional funds to my account. You can now use your debit or credit card instead of cash. But cash is still an option. Then she walked me to the copy machine and showed me how to log in. She suggested I print a few copies first to make sure they looked good. Again, she was such a help, because there was a line going down the page that was not on my original copy. She cleaned off the glass and suggested I use that option instead of the manual feed. Voila, the line was gone. If you're looking for a book or need to use the library services, I highly recommend the Pablo Creek location.

This was my local branch when I first moved to Jax- I utilized the library and this was my voting…read morelocation too for early voting. Now I enjoy using the rooms for volunteer meetings. You can book out various meeting rooms throughout the year- free. Perfect for a non profit meeting! Once a month I stroll in wearing my adult scouting uniform for the NEFC Scouting America Sabol District Commissioners meeting. Thank you to the staff for always being helpful!

Great selection of books and reading material at this library and the parking is very accessible…read more There are conference rooms that they provide as well. Last night I attended a 6PM meeting and it was quite organized. Desktop computers can be used as well and there is a time limit for 1 hour browsing. The library staff is here is very helpful and knowledgeable. Quite friendly too. Come on by and visit SE JAX Public Library, there is something new to learn for everyone :)

This library is one of my favorites in Jacksonville. I went and got my library card for the first…read moretime since I was a kid. The staff was super helpful with assisting me with getting my card & booking a private study room. There was also an entire kids section of the library that I did not photograph for privacy reasons since there was a children's event going on at the time! I would highly suggest checking out this argyle branch if you have time!

This library has quickly become my go-to for books, etc. Staff are extremely helpful and the…read moreoverall sign-up process is easy for a new library card. I'm new to the area and it was great to see this gem. This branch is clean and well organized. I love the section for when they have new books, they also accept book donations. Will be back!

What an incredible first experience at the Bartram Trail Branch! My family and I recently moved to…read moreFlorida, and from the moment we walked through the doors, every single person we interacted with was kind, welcoming, and genuinely eager to help. They didn't just answer our questions, they went out of their way to make sure we had everything we needed. A very special shoutout to Alex. I always get a little nervous telling people we're new to Florida because everything is unfamiliar, but Alex made us feel right at home. She was unbelievably patient, warm, and just an all-around amazing person. You can tell she truly loves helping people, and that kind of service is rare. If there were a way to write a letter to her manager, the library board, or even the Chamber of Commerce recognizing how wonderful she is, I absolutely would. Employees like Alex make a lasting impression and are the reason people keep coming back. Thank you to everyone at the Bartram Trail Branch for making our family feel so welcome. We walked in hoping to get library cards and walked out feeling like we had found a little piece of our new community. Five stars isn't enough!

Being a Duval resident, I can't check out books here. BUT one of my favorite things about this…read morelibrary is their book sale! They always have such a great selection of books to purchase. Paperbacks are $2 and hard covers are $3. Can't beat that! The librarians are so nice and helpful. And they have great areas to sit and read or study as well. It is definitely one of my favorite libraries in the area! And bonus - right now they're decorated for the 250th anniversary of America. So fun.

Wow! I haven't had a library card in decades! Why not?!? With all the computers and programs, games…read moreand software, sometimes it is nice to just have a book in your hand that is full of information that you are passionate about! I went to the front desk with my ID and asked for a card, and I got so much more!! Not only can I get books of fiction amd non-fiction loaned to me for a whole month, I can get audio books and books online as well! There is so much information out there, and all you have to do is pick your favorite subject and take a deep dive. The front desk librarians were so polite and informative! I was actually excited, almost as if I won some kind of lottery! I am so happy woth my bird books and my books helping me learn Mandarin. I can't wait to read them! Find your passion, then get a library card! You will not regret it!!

I grew up coming to this library with my granny and my mom. However, this library is a far cry from…read morewhat it used to be. I decided to catch up on some work and went into the study room, which was pretty empty and nice to be in. The room was filled with high ceilings and multiple tables and outlets for charging laptops or phones. There were only a few people in there so that was very nice. It also has a view of the outdoor area, which was nice to look at since it was a beautiful day. Onto the main part of the library, there are a lot of homeless or displaced people that frequent the library and utilize the services. There is a security guard that is walking around to ensure the safety of people. One thing I really like about this library and comparison to other county libraries are that they have great signage and labeling for the different sections like nonfiction or fiction. I wanted to check out a book however it was not available at this location. I was able to place it on hold for a location closer to my home very easily. Since this is the headquarters, they have a vast amount of books and resources but the library itself is very outdated. If I'm on this side of town, I would stop back to the library to utilize their study room since it's a quiet area and I was able to get work done while I was there.