I had emergency surgery in February and am sitting with my step-dad right now waiting on a post op…read morebed. The staff and doctors are wonderful but the food is inedible. How can such a great institution serve this unidentifiable garbage?

I was recently admitted to the MMH for the Flu. I was so weak that couldn't even raise my head off…read morethe pillow. 17 hours latter I was regaining my strength and being discharged. The professionalism and confidence of the staff was very comforting and reassuring. The MMH is certainly a great asset to this community. Thank you MMH and staff. D. I. Roberts

Echoing some of the other positive reviews, we had a relatively pleasant ER visit a few weeks ago,…read morewhen my grandmother was injured at a local business. She was seen quickly on a weekend night, everyone from the receptionist to the doctors were very nice, and she was stitched up and treated within 2 hours or so. She was visiting from Massachusetts, where patients can expect to wait 5-12 hours before being seen at an ER (and never make it to a real room). She was happy with how easy everything was, and I was relieved she was taken good care of. Thank you to everyone here for their professionalism and attention to her care.

Where do I begin? My fiancé & I were headed to a baby shower. It started raining before we could…read moreget to the car. His umbrella was broken & wouldn't close all the way & it punctured the palm of his hand. The puncture was DEEP & his tendon was poking out. So this was not just a simple cut but an emergency. We were scared, he was bleeding everywhere. We went to the nearest hospital (Manatee Memorial) in the emergency department. We checked in at the front desk & not long after they brought us to the back to clean the wound & do x-rays. So far, it was going good. Then a RN came into our room leading us to a different room claiming once we head that way the team will be able to get us out of here in no time. We weren't concerned about getting out of there faster we just wanted to make sure everything was okay. Once we got into that room we waited 2 hours before anyone came to check up on us. Mind you my fiancé has a very painful wound that is hurting him like CRAZY & actively bleeding. I understand there is a process of doing things, but the LEAST that nurses & staff could do is update their patients. We don't care that it is taking long. We just feel like we were forgotten about & that's the worst to feel in an emergency situation. Once someone did come see us, they mentioned how they forgot about us because we moved rooms. That is not what we want to hear. This is not a laughing matter. This person was also the one to numb his wound. So my fiancé has been in excruciating pain for 3 hours already. The doctor comes in shortly after saying that there isn't a hand specialist on call (since it was a Sunday) & that we should just head home & contact Dr. Van Vliet at Blake tomorrow. We felt like that couldn't just be it. There was a hole in the palm of his hand. Shouldn't it be stitched up? Not once did any one specify that this wound wasn't emergent. I don't know if there was miscommunication or what? But we felt like there had to be more to this. We headed to Blake Hospital the next morning where we explained this situation & said we're here to see Dr. Van Vliet. We're also not dumb. We know there's ways to do things. The lady at the registration gestured us to head to the emergency department at Blake which was a few walks away. We headed to the emergency department & the man at the front desk was UPSET and gestured us BACK to the registration. At the point we were both frustrated we are getting sent back and forth & NO ONE WAS HELPING. No one wanted to understand the situation. Once we got back to the registration the lady seemed upset. As if we were the problem. She didn't bother to ask if we had an appointment or not. She just wrote down a phone number & told us to call it. THAT'S IT. We head out of the building to call this number & that number said Dr. Van Vliet is not a "hand specialists" & to call Coastal Orthopedics. At this point my fiancé & I gave up. No one was helping or leading us in the right direction. So, we decided to head back to Manatee Memorial in case there was a hand specialist on call since it was a Monday now. Welp, we got there & after checking in & being in an exam room for 3 hours. A doctor comes in (Nicole) & immediately said "What do you want me to do here" in the most condescending voice ever. Whereas my fiancé replied "Stitch it up? IDK?" She laughed & said "Stitches? You don't need stitches" We were confused. NO ONE specified that he wouldn't need stitches. No one told us that his wound would heal on its own. We value our time & it felt like the doctor thought we were there to waste her time. We not here to make your day hard. There was NO communication to us that his would was not emergent & he did not need any stitches. They didn't even tell us how to properly care for it & signs & symptoms to be wary of. This has been super upsetting. We wouldn't have wasted our time & energy if someone would've told us this the day before. If you're a nurse reading this.... don't be afraid to update your patients. We see you walk by our rooms ignoring us & have us waiting for hours. We understand there is a process but just acknowledge us.

Manatee memorial hospital is by far the worse place to even send your animal! The doctors…read moreespecially dr Mathew is the biggest pompous ass I ever met that doesn't care about people and walks in as he been pee with his cereal and do not care if you live or die. All his night staff sleep and don't want to be bothered! The most professional staff and experience and kind is William (bill) and he deserves a raise and the rest need to kick rocks and will never go there again! Lake wood is better even though they are the same company but surely night and day! Close that hospital down!!!!

They do not know something as basic as sepsis. They'll send you home with costricondritis to let…read moreyou die. If it effects their bottom line...... You die. They absolutely DO NOT care. As long as you die without a lawsuit.

I recently had a surgery performed here and had such a great experience. The nurses from pre op to…read morepost op, my anesthesia team and everyone was truly wonderful. I was so nervous and everyone was so kind! I had one nurse Gail who was just incredible and am so thankful she was so kind and made me feel so comfortable! I am so glad I was able to have a successful surgery here!

Attention all Veterans and Marines... Not RECOMMEND Period…read more Poor to no care for gastrointestinal percedures. They will discharge you or send you to another hospital... Thus causing frustration and undue stress...

I'm just leaving The Center for Urgent Care now. The people and the care were outstanding. I…read moreprobably won't remember them all but Sarah, Taylor, Tim and Lisa were all fantastic. Each person I interacted with took their time and made sure I didn't have any unanswered questions. Because I needed a chest x-ray and a couple of tests, it was a bit more than I had hoped but this place is much more than a typical Urgent Care facility. They have a lot of hospital quality equipment (CT scan, x-ray and some other pieces). It is actually an Urgent Care and emergency care facility all in one. I will definitely be going back if I have any problems in the future. First class all the way.

I'm feeling pretty sick, so stopped in here on a Sunday. I'm a disabled veteran and normally get…read moremy health care from the VA. The VA allows these types of visits and pays the bill. I've done it dozens of times over the years. Apparently they don't take veterans as patients and refused to treat me. I left still sick and disappointed that all they really want is money, not providing urgent care.

The nurses are always so kind and attentive. I've come in nervous and upset and they always treat…read moreme with respect. I believed Brian and Amanda ? The 7pm to 7am shift are the best.

I wanted to give kudos to the staff at this ER! I came in quite upset and scared because I've never…read morebeen to an ER before and, of course, my emergency itself. Nurse Bradley helped me calm down while also delivering excellent medical care. He even managed to make me laugh despite me being in a lot of pain! All staff were efficient and kind. I came in the middle of the night with my concern and was seen very quickly, and because this was a lower-level emergency, I was out of there quickly as well.

Very helpful and professional staff; my Father spent three days in this unit after being released…read morefrom ICU. The posted visiting hours are 9AM to 9PM but nobody gives you any hassle about staying outside of those timesa. They even offered me a recliner, blankets, and pillows if I wanted to spend the night. Starbucks in main lobby is great, cafateria has descent food.

If you live in Naples, there are only two burn unit hospitals "close" by: one in Miami and the…read moreother in Bradenton. I chose Bradenton because I don't have to drive in Miami. However, I-75 can be a total bear with the traffic volume sometimes stopping and going for 10 miles or more. Mrs. K. burned her feet with second- and third-degree burns. We were visiting Wisconsin, and they had a nice warm fire. The neuropathy in her feet caused her not to feel them burning. HCA Florida Blake Hospital nurses and the Physician Assistants took great care of her. She had skin graft surgery, but I never saw the Doctor, and on our follow-up visit, I never saw the Doctor. The P/A are total professionals and took good aftercare. This will take a long time to heal, and we will make multiple trips to HCA in Bradenton until the skin grafts take hold.

A person who identified herself a the director of the Emergency department was the rudest, least…read morehelpful hospital staff person I've ever dealt with. She refused to listen, didn't identify standing services that exist there to deal with my issue, and refused to give me her last name. I called the main number and within moments had the director of the department that helps with my issue, and her full name. My elderly parents are in the mix here and this Dawn is not professional enough to do her job with patients. I more fear for their safety in her hands.

Excellent service. Fast & Efficient…read more On vacation and needed urgent care. Quick and easy.

We have been to SMH care center on UP many times, usually for blood draw…read more This time I went for an MRI. I usually would go to Sarasota Memorial, Downtown, which I do for breast exams, etc. and rate them highly. I will not come back to SMH at University Parkway for a MRI. The person providing the MRI said he was at the end of his 7 hour shift. He was not dressed neatly in "uniform" of any kind, and smelled of BO. I first thought he was a maintenance person. He did not provide assistance in terms of how to negotiate the MRI bed, what to hold on to, etc. Very casual and not engaged in the process. Very unusual from positive experienced I have had with SMH downtown.

Unfortunately, our family has needed urgent care more times than I would have liked over the past…read moreyear, but I can honestly say that every single experience we have had at Sunshine Urgent Care has been exceptional. I continue to be blown away by the level of care we receive here. The doctors and staff are not only incredibly knowledgeable, but genuinely kind, compassionate, patient and thorough. They listen. They take your concerns seriously. And most importantly, they make you feel like they truly care about the person sitting in front of them. We have walked through their doors for everything from injuries requiring X-rays to kidney stones, strep, the flu and more and no matter what brought us in, the level of care has been consistently outstanding. I am incredibly grateful for every doctor, nurse and staff member who has taken care of our family. Sunshine Urgent Care is truly a special place, and I cannot recommend them highly enough. They have absolutely earned our trust -- and our five stars.

One of the best urgent care facilities I have been to. The staff are very fun to talk to, the…read morewaiting during my two visits didn't feel artificially extended and the doc that saw me was super professional and straight to the point with diagnosis and care instructions.