I had emergency surgery in February and am sitting with my step-dad right now waiting on a post op…read morebed. The staff and doctors are wonderful but the food is inedible. How can such a great institution serve this unidentifiable garbage?

I was recently admitted to the MMH for the Flu. I was so weak that couldn't even raise my head off…read morethe pillow. 17 hours latter I was regaining my strength and being discharged. The professionalism and confidence of the staff was very comforting and reassuring. The MMH is certainly a great asset to this community. Thank you MMH and staff. D. I. Roberts

at the stroke care center. quick action to make sure it was a stroke. fast reaction the staff and…read moredoctors took. On the 5th floor. Head nurse very organized, he is very professional. food was good. when discharged all medicines had there own instructions, even highlighted. that was a big help. head nurse discussed all the meds. to make sure I understood. Had total of 1 hour physical therapy for walking and instructions. they told me to do Home Health program. Totally agreed on this. but, its been way over 48 hrs. after release and no response, also no response from the nurse to follow up on me. Ed

Where do I begin? My fiancé & I were headed to a baby shower. It started raining before we could…read moreget to the car. His umbrella was broken & wouldn't close all the way & it punctured the palm of his hand. The puncture was DEEP & his tendon was poking out. So this was not just a simple cut but an emergency. We were scared, he was bleeding everywhere. We went to the nearest hospital (Manatee Memorial) in the emergency department. We checked in at the front desk & not long after they brought us to the back to clean the wound & do x-rays. So far, it was going good. Then a RN came into our room leading us to a different room claiming once we head that way the team will be able to get us out of here in no time. We weren't concerned about getting out of there faster we just wanted to make sure everything was okay. Once we got into that room we waited 2 hours before anyone came to check up on us. Mind you my fiancé has a very painful wound that is hurting him like CRAZY & actively bleeding. I understand there is a process of doing things, but the LEAST that nurses & staff could do is update their patients. We don't care that it is taking long. We just feel like we were forgotten about & that's the worst to feel in an emergency situation. Once someone did come see us, they mentioned how they forgot about us because we moved rooms. That is not what we want to hear. This is not a laughing matter. This person was also the one to numb his wound. So my fiancé has been in excruciating pain for 3 hours already. The doctor comes in shortly after saying that there isn't a hand specialist on call (since it was a Sunday) & that we should just head home & contact Dr. Van Vliet at Blake tomorrow. We felt like that couldn't just be it. There was a hole in the palm of his hand. Shouldn't it be stitched up? Not once did any one specify that this wound wasn't emergent. I don't know if there was miscommunication or what? But we felt like there had to be more to this. We headed to Blake Hospital the next morning where we explained this situation & said we're here to see Dr. Van Vliet. We're also not dumb. We know there's ways to do things. The lady at the registration gestured us to head to the emergency department at Blake which was a few walks away. We headed to the emergency department & the man at the front desk was UPSET and gestured us BACK to the registration. At the point we were both frustrated we are getting sent back and forth & NO ONE WAS HELPING. No one wanted to understand the situation. Once we got back to the registration the lady seemed upset. As if we were the problem. She didn't bother to ask if we had an appointment or not. She just wrote down a phone number & told us to call it. THAT'S IT. We head out of the building to call this number & that number said Dr. Van Vliet is not a "hand specialists" & to call Coastal Orthopedics. At this point my fiancé & I gave up. No one was helping or leading us in the right direction. So, we decided to head back to Manatee Memorial in case there was a hand specialist on call since it was a Monday now. Welp, we got there & after checking in & being in an exam room for 3 hours. A doctor comes in (Nicole) & immediately said "What do you want me to do here" in the most condescending voice ever. Whereas my fiancé replied "Stitch it up? IDK?" She laughed & said "Stitches? You don't need stitches" We were confused. NO ONE specified that he wouldn't need stitches. No one told us that his wound would heal on its own. We value our time & it felt like the doctor thought we were there to waste her time. We not here to make your day hard. There was NO communication to us that his would was not emergent & he did not need any stitches. They didn't even tell us how to properly care for it & signs & symptoms to be wary of. This has been super upsetting. We wouldn't have wasted our time & energy if someone would've told us this the day before. If you're a nurse reading this.... don't be afraid to update your patients. We see you walk by our rooms ignoring us & have us waiting for hours. We understand there is a process but just acknowledge us.

The hospital emergency services were clean and efficient. I appreciated all of the help from…read moredoctors and nurses. I will continue to go to this hospital for all of my services.

They do not know something as basic as sepsis. They'll send you home with costricondritis to let…read moreyou die. If it effects their bottom line...... You die. They absolutely DO NOT care. As long as you die without a lawsuit.

I was a Patient in Lakewood Ranch Medical Center ER last month. I was having a problem with low…read moreB/P. I want to Thank and Commend Raven Triage RN, Gabby RN, who started my painless IV, and drew my labs, and Dr Christian PA DO / also Charlie in Radiology & Scans, and Jenny from Business Office, who evaluated, and all gave me Excellent, Compassion care very quickly! I highly recommend LWRMC ER, as an RN BSN for almost 50 yrs, this TEAM are all very Skilled Professionals!

Another would've negative stars review if one were possible. If it is poor service and care, lousy…read moreattitudes and 200% lack of empathy of any sort, this is your go to facility. My daughter in law was unfortunately taken by ambulance to this care center and she received anything but care. Poor interaction, medical staff that is preoccupied with everything but providing a nurturing and supportive environment and just plain horrid temperaments of ALL staff members. This facility should be ashamed of themselves. Take the 7-minute ride to HCA Doctors and you will not regret it. Literally wouldn't take my near death 11-year old dog here if it had only hours left to breathe on this planet.

The care here was great! Every single person I interacted with was personable, professional,…read morefriendly, caring and competent.

I'm just leaving The Center for Urgent Care now. The people and the care were outstanding. I…read moreprobably won't remember them all but Sarah, Taylor, Tim and Lisa were all fantastic. Each person I interacted with took their time and made sure I didn't have any unanswered questions. Because I needed a chest x-ray and a couple of tests, it was a bit more than I had hoped but this place is much more than a typical Urgent Care facility. They have a lot of hospital quality equipment (CT scan, x-ray and some other pieces). It is actually an Urgent Care and emergency care facility all in one. I will definitely be going back if I have any problems in the future. First class all the way.

In and out with minor injury, diagnostic testing and Rx/ instructions in less than an hour…read more Personable, knowledgeable staff. Great place to go for non life threatening treatment in a jiff. Not their fault but can we please open some 24 hr pharmacies in this quickly growing county so a drive isn't needed to Sarasota or Sun City for after hour Rx need? Or open a dispensing pharmacy on site. Another example of how the growth is outpacing community resources.

The nurses were ok. The doctor was horrible, he just joked…read moresaid it was a clean break after looking at the cray, He was wrong my ulna and radius bones were displaced and the radius was fractured. I needed plates and screws and Dr Hand did the surgery. I had to ask and remind this er staff for pain relief They gave me Tylenol and told me that or Ibuprofen would be all I needed. So I suffered all w/e until I saw Dr Hand who gave me a narcotic Px to hold me over until surgery. My suggestion get a doctor who knows what he is doing and one who has empathy The nursing care was done by at least 4 nurses which was confusing. Yolanda splinted my arm very professionally However my elbow was trapped in this unnecessary long splint for a fractured wrist. No one offered to call or give me a written referral to an orthopedic doctor. I wish they would have called my orthopedic Dr Hand. The attending ER doc told me he thought maybe Dr Hand was retired? Really? The X-ray tech was very good and she gave me a copy of the disc as I was literally leaving . I will not go here again. Oh and btw I am a retired RN BSN

Very helpful and professional staff; my Father spent three days in this unit after being released…read morefrom ICU. The posted visiting hours are 9AM to 9PM but nobody gives you any hassle about staying outside of those timesa. They even offered me a recliner, blankets, and pillows if I wanted to spend the night. Starbucks in main lobby is great, cafateria has descent food.

Excellent service. Fast & Efficient…read more On vacation and needed urgent care. Quick and easy.

We had an extremely poor experience here with the physician assistant Teresa Bobbitt. In addition…read moreone of the front desk person awful. My 90 year old mother ( who lives independent) was brought in by me because she lives in North Tampa and while visiting, I wanted to "rule out a Urinary bladder infection. " Theresa Bobbett PA was an extremely rude practitioner who stood as far away from the patient as she physically could and advised us that we needed to go to the ER based on her BP. My mother explained that being 90 with CHF, the BP was her normal baseline, I am her daughter a nurse and advised her as well that it was baseline. Teresa would not converse with us and actually REFUSED further care or conversation and directed us to go to the ER. Prior to that we were given a urine specimen cup which they refused to accept the urine specimen. In addition my mother has excellent cognition and there was no evidence of change in mental status during this visit. The PA did not interact much with us, and acted quite unreasonable. We did go the following day to Lakewood Ranch Emergency And they provided outstanding care for her and confirmed urinary tract infection. The trained physician did not even question her blood pressure, provided the antibiotics and off we went. They did do routine blood work and all returned normal. Although SMH urgent care could have treated my mother, they refused care. I'm my opinion, that particular PA is unqualified, in compassionate, unprofessional and in the wrong profession. Further my mother did not need an ER for treatment of a UTI as a PCP or urgent care would be sufficient. LWR ER was an excellent experience with a medical DO physician and highly qualified nurses. I highly recommend Lakewood Ranch ER for professional and compassionate care.

this office should receive nothing but five stars from the time you walk in the door at the front…read moredesk to the time that you go back and see the doctor they are professional. They are kind. The doctor takes time It's very hard to find a doctor to do that these days always in a hurry. I don't know if I saw Dr. Howell. The last time that I went I think they have a few doctors but was wonderful. I had a mole that had been taken off for basal at my dermatologist. It was taken off by a PA at a very reputable office. Well infected. He gave me medication to put on it and it helped it until I had to go back to get the rest of the basil sell out so now it looks like it's infected again so I'm going right back to urgent care today. I'm not going to the dermatology office. I know I'm going to get excellent care. I wish I could have them as my primary care office they're wonderful. I have nothing bad to say Sharon W Bradenton Fl

The team there is amazing I went in a little bit after they opened so I didn't have to wait long at…read moreall even with a couple people already in there they seemed to be moving very fast and diligent. The woman who brought me in was so kind I wish I got her name. The doctor was also so kind very friendly and very helpful I told the woman I was graduating this Friday and as soon as he came in he told me congratulations which goes to show they all communicate with each other very well! I was very satisfied with my care received here and would not hesitate to go back if I was feeling sick.

Dr Lihini Dalzell is great, she helped my situation get better almost right away with her…read morediagnosis. Highly recommend her, she is a kind caring and very smart.

Dr. Lihini Dalzell and her staff are wonderful. She is the go to doctor for many IMG athletes &…read morefamilies. I live in Lakewood Ranch, but still go to her clinic because she is an excellent diagnostician & trustworthy. During flu season they are busy so you may need to wait, but we were in & out within an hour. Thank you Dr. Dalzell, you are appreciated!