Chris Faggi has been exceptionally responsive to my insurance needs and has looked for the best…read morevalue to fulfill them. He really took the time to understand what I wanted and what I needed. Then he gave me the effective alternatives that allowed my to make an intelligent choice. He does my home and automobile insurance and keeps me informed of any changes that might warrant a new evaluation. I trust his advise.

Ive been with Chris about a year or so now. I was shopping around for insurance and I decided to go…read morewith an independent insurance agent. Best decision I've made! Chris set me up with a quality policy and saved me a good amount of money then and now at renewal. Will recommend Chris to anyone!

Superb product, pricing and service. Karla Meyer is the BOMB!…read moreSaved me $$$ while providing better coverage for my household. Thank you!

The office was very friendly, and Joe made switching my auto insurance very easy. He worked with me…read moreto get a good rate without losing important coverage. Very personable and helpful. Definitely recommend!

They gave us a nice selection of coverage options and told me I would get a discount if I also…read moreadded my car to the home insurance and I shopped it with Allstate and State Farm was cheaper. Very helpful. Answered all my questions. Will recommend to my friends and family

George Skott and Krysten are the worst. When presented with an upset customers concern one would…read moretypically try to resolve the issue and make sure their paying client is happy. Nope. Not here. They were both so unbelievably rude and aggressive with their tones. They clearly didn't care about even attempting to resolve the issue or at the very least apologize for their behavior. Avoid them at all costs if you value pleasant customer service and timely resolutions.

This review is based solely on walk-in service for a quote…read more I don't think I have noticed the number of insurance offices there were...until I was on Day 21 of my grace period after my insurance expired. Yes, I know, *PROCRASTINATOR ALERT*. But, it goes to show the immediacy of care this office is able to provide! I am 27 years old, admittedly a millennial, and know absolutely zilch when it comes to auto insurance (any insurance, in fact). I will shamelessly admit how little I know about financial literacy. The night before, I requested a quote on Geico Online. I honestly had no idea what I was choosing (just with the direction of a family friend that works for State Farm). She did the best she could to explain terms like "bodily injury", "property damage liability", "comprehensive vs. collision", etc. But even with the quote online...I was still so confused. Clearly different insurance companies bundle coverage differently (in regards to uninsured/underinsured motorist). I was driving to meet a friend, all while talking to my State Farm family friend, with a huge sense of urgency to get auto insurance coverage as soon as humanly possible. I don't believe in higher beings, but I saw two Geico billboards en route, and literally one block from my destination, I spotted this lovely Geico office. I made a U-turn and decided to stop in. The office itself is bare bones, but I remained positive that their customer service/services would not reflect their office space. I was greeted with friendly faces at the front desk. They promptly took my information and I was directed to Ryan Schroeder, within minutes. Ryan was knowledgeable, relatable, and patient. He worked with me to adjust the horrid quote I had finagled the night before. He explained each coverage in layman's terms and gave real life examples to make them comprehensible. His quote for my circumstances and vehicle were extremely fair, compared to my current coverage with State Farm. Ryan is clearly dedicated to provide honest, transparent quotes for coverages. It is clear he cares about his clients' well being, because he was concerned that my "grace period" would be considered a lapsed coverage if I waited too long. Ultimately, I did not end up signing with Geico; however, it is my hope that perhaps Ryan can provide an affordable quote for you (understanding that each person has different circumstances and vehicles). Ryan was so pleasant to learn from and work with!

GEICO and all this auto insurance are just a bunch of thieves....been on GEICO over a year &…read moreinstead of getting my insurance reduced, it was increased for no reason...no accident and no former reason...from $243 to $275...talking about I have to pay $361 and formerly sending any notification but they are quick to send your policy cancellation...thieves...GO TO STATE FARM if you can, am trying so hard to switch...

After 19 years with Allstate Insurance homeowner and car bundle, never filing one claim, we have a…read moreflood in our garage and they find a technicality and how not to cover the damage. Un-freakin'-believable. They have really screwed us. A made-up technicality that we were never given the option to purchase. I asked their agent to produce the form that has my wife's or my initials on denying the coverage that they made up obviously and they couldn't produce it. Needless to say we are now shopping for new insurance. Loyalty means nothing in this world. I have a recently broken spine or I would take care of this crap myself but these jackasses to do this crap to us when we need them the most? I recommend you try any other insurance company as these guys just take money and never step up when they are needed.

I have no doubts that Allstate is a good company. I am insured by a different Allstate agency for…read morepersonal needs, however my experiences with Ashraf Hussain for business insurance have been sub-par. We were well taken care of when we submitted a claim for a flooding issue, however I do not know what role the agent played in that (if any) because I dealt with another individual during that period. When I have dealt with Ashraf, I came away feeling frustrated and irritated. Rarely does anyone answer the phone, and the one time he did answer, it was an abrupt "HOLD ON" greeting and then a long waiting period...so long you have no choice but to hang up and try again. If you leave a message, you may or not ever get a return phone call. We are now in the process of trying to secure our independence from this agency, and it hasn't been an easy task. While I would certainly use Allstate again in the future, I will not ever use this particular agency again.

I have been dealing with Allstate and Atilano & Associates for the last 10 years and I believe that…read morethe service that Jonathan Atilano provides is the most personal attention I have experienced to date. During a rejected claim process he jumped right in and advocated not for Allstate but for the approval of of the claim. In past experiences with other insurance companies (State Farm & Liberty Mutual) if a claim was denied the agent simply threw their hands in the air and parroted the fact that it was denied. Jonathan instead took his time to research and talk with industry tradesmen which in my mind made the difference in ultimately getting that decision reversed. He is a straight shooter even when it comes to passing on the "less than positive" detail we need to make decisions. Great job Jonathan!!

I'm utterly dissatisfied with Jonathan Atilano. He lied to me about the policy price and promised a…read morecredit to me. I called him directly and his office several times to follow up. He didn't respond to any of my calls and his office assistant kept telling me the check was in the mail. Jonathan encouraged his staff to lie too! Jonathan is a cheat and a liar, he'd say anything to sign up a new customer. He gives Allstate a bad reputation!

Such a great experience! Tiffany Trevino helped me to secure all of my insurance needs. She…read moredefinitely went above and beyond my expectations. I was very impressed by her attention to detail and the level of personal service she provided, since i'm known to ask a ton of questions ;) She was extremely patient and knowledgeable and I would highly recommend her to anyone! Frankie N. Chicago, IL

I was off work on a weekday and in the midst of running a slew of errands, I decided to drop in to…read morethis new State Farm office. I didn't know if I needed to make an appointment or if I could just walk in but I decided what the hell? I entered this very clean and well organized office and was promptly greeted by an older woman who made me feel right at home. I informed her I was interested in getting a quote for my auto and home. The woman walked me over to another gal, Shirley, who politely introduced herself and was more than willing to put together some pricing for me upon my arrival. I thought, for sure, I would have to run home to get her some more info but with today's technology, I was able to pull up my current coverage right on my phone and give her some info so she could compare apples to apples. We went through our auto policies, my home owners policy and I let her give me a quote for life insurance, as well. Shirley and I found that we both use Yelp and started talking about different spots the other one needs to try. We had a nice meeting and she informed me they are collecting Toys for Tots in their office. That made me pretty happy to see! I left feeling like I knew a little more about my current policies as well as more knowledge about my insurance options than I ever knew before. Shirley answered all of my questions and explained things in a manner I could actually understand. They're quotes were better than what we're currently paying and after years of working with an insurance agent I have never even met in person, I definitely want to do business with this State Farm agent and his friendly and helpful staff. Looking forward to making the change over, dealing with some incredibly nice people and meeting Scott in person. Check these guys out and ask for Shirley...she's awesome and knows her stuff!

Anna and Oksana took great care of me with my recent auto and home policies. Friendly and accurate…read morecommunications that let me to moving my policies from the HartFord to State Farm. I was also very impressed with their spacious and new office in Roselle. Definitely a step above the competition! Thank you Anna and Oksana!

From the owner: IL-3001092481 The mission of our agency is to help customers achieve their life goals by minimizing…read moreeveryday risk and being there for the unexpected.

I was in the process of purchasing a new vehicle and asked Walt for quote which came back at about…read more1/2 of what my existing carrier had quoted and that was before bundling with my other policies. Recently I called to discuss my renewals options and the response was great. We spent the time to go through the various options and came up with a plan that was very cost effective.

I wanted to review quotes for my Life, home and auto insurance as the rates were constantly going…read moreup from one of the "big brands" even with clean driving, claim and health records. I reached out to 3 different local independent insurance agencies and Walter Sheldon was attentive, proactive, highly available and was the easy choice to place my insurance needs. I will refer him because of the trust I have in him, the ability to compare multiple agencies and discuss in detail and the process for what is in the best interest of me, his client. i am VERY happy to work with Walter and would highly recommend him to friends and family.

The Brett Twitty State Farm agency is a top notch business. They provide excellent customer…read moreservice. I have had recent interactions with both Riley and Belle. They are both very knowledgeable and professional customer service agents. Jim M.

If you're looking for a top-notch insurance agent, contact Riley Wells. I've had many insurance…read moreagents over the years and Riley is the best. His attention to detail, willingness to research issues, and promptness are all excellent. I give him the highest recommendation.