@courtneyparker, thank you so much for helping me better understand my options and making the…read moreprocess so much easier for me! 10/10 would recommend!

I highly recomend Maggie Dlugopolski in Chad Radtke office. She always is a great help with picking…read morethe right fit for my insurance needs. Always very kind and professional! Matthew Barabasz

The customer service here was absolutely outstanding. I have a policy that I forgot about in 1986…read moreand Everyone was willing to help me .. Bob long Was outstanding Thank you so much

I filed a roof claim with State Farm a year ago. State Farm did not find the match for the shingles…read moreand sent me the letter that the new shingles will eventually fade away and will match the existing color. The existing shingles color are light gray and the shingle samples provided by State Farm for the repair are close to black color. Despite the manufacturer's emails stating that their shingles will not match in color over time, I ended up with patched roof with different colors. I reached out to Mark for help on a few occasions and he was included in all the emails with State Farm after we requested only written communication. Mark and his agency did not help us at all with this situation. I wish I could include the pictures, so you all could see how ridiculous this is. Keep away from State Farm and this agency!

Great service and good advice for over 15 years (probably longer but I can't remember)…read more Mark and his team have always made their suggestions based on what was best for me and my family, not on trying to close a sale.

James Henry is an insurance agent who truly cares. I'm not going to waste your time. I'll tell…read moreyou facts. This man always answers the phone. His prices cannot be beat, even by military exclusive companies like USAA. James Henry has been my insurance agent for 7 years and has become like a family member I never met. Jimmy was there when I was a single man barely scraping by with liability insurance. He was there when I bought my house. He gave advice when I was getting my finances together beforeI got married. He even once politely advised me not to put my girlfriend on my insurance policy before I married her. Jimmy has always been there for me. Once I left for a slightly cheaper price, Jimmy understood. It was disastrous and Jimmy was genuinely happy to serve when I came back embarrassed. This is a great guy and a better agent.

Lonna is the best! She made the process so easy and is so knowledgeable. Instead of all the work…read moretrying to shop around she was able to find us the best insurer and the best part is that you pay the same price as if you found the quote yourself. Will be a long time customer going forward and recommend to anyone who mentions they need to switch. My parents have used JL Jones for years and I finally remembered they told me about them when my insurance skyrocketed and am so glad I called.

From the owner: If you’re looking for a better insurance experience, you’ll love doing business with us!…read more Being an independent agency means we shop and compare numerous insurance options on your behalf to find the best combination of cost and coverage. And the best part – you won’t pay more for our service. In fact, you’ll likely save money, as we can often provide a better value than you might find elsewhere. In the end you get the benefit of competitive pricing, comprehensive coverage, and a personal advocate.

I have had Accurate insurance since I was 16,years old, in every area I've lived, that is one of my…read moreboxes I check when moving! I have always been very satisfied, including your Elgin office! The associates listed to your needs, trouble shoot with you and make the experience a positive one! I have more than one policy with you, vehicle, Motorcycle, and spring, picking up a third for a recreational motor vehicle! 5 stars for SURE!! Thank you

Been a customer for over 3 yrs and only thing keeps me coming besides the low rates is Nancy who…read morealways is willing to go above and beyond.