Alexandra Navarro is the best! She recently showed me a house for sale, and although that wasn't…read morethe house I decided on, I will definitely be buying with her as my realtor! When I first started looking at houses, I would walk into places to meet very stand-off ish realtors. Alexandra is the opposite. When I came into this house, I was greeted with warmth and a down-to-Eath vibe. Thank you for treating me with respect and believing in me owning a home one day!

Beyond grateful to be on the hands of Broadpoint! I am a tenant of one of their beautiful…read moreproperties and have had a few things collectively happen at once (to no fault of the group) and they've handled everything with such great professionalism and ease. They utilize an app to orchestrate all my needs and it's been such a pleasure working with their team! Special shout out to Rachel, Melissa, Cesar, and the rest of their contracted vendors. I love my place and feel like the money I pay here is well worth all they've done to help me out. Thank you Broadpoint!! Looking forward to many years raising my babies, making life-long memories here, knowing I'm well taken care of under your management!

I have lived in a property managed by Homes Management for over 6 months now and it's been great!…read more The application process was really easy and thorough. They processed us fast and within 2 days we knew if we had the place. They helped walk us through their process and were very friendly. We had two maintenance issues and they were SO responsive! Immediately sent a guy over to assist both times and were able to fix the issues really quickly. They've also been very easy to reach every time I've called or texted (love that I can text them). Jesse and Bree have been the ones helping us mostly. Both very nice :) I would absolutely recommend them!

This property management company has a scheme of taking application fees and not refunding them to…read morepeople who are otherwise qualified but not chosen in violation of AB 2493. Their answer is that your application can be used for other properties they manage. This is illegal and I have reported them to DRE. If you have applied and been told that you were qualified but they chose someone else, you should ask for a refund and if they don't give it to you, you should file your own complaint. I didn't apply when they explained their business practices. Outrageous, avoid if you can.

2020 home buying sucks! We're living in a pandemic recession, and buying a home requires major…read moreperseverance! 3 years ago, I inquired Jessica (EQuest Realty) to buy a home in San Diego. She mapped out a home buying blueprint, and it took me lots of budgeting + dedication to execute. Today, it's finally nice becoming a "homeowner"! #JessSold

I really recommend that if you rent from eQuest Realty, or any company, that you take pictures when…read moreyou move in and when you move out. So you are not cheated on your security deposit refund. I was refunded $500 which was unfairly removed from my security deposit for deep cleaning and carpet cleaning expenses. I was able to retrieve the $500 because I had pictures of the condition in which I left the apartment.

A maintenance worker damaged my property and lied to me and to his supervisor about it. This…read morecompany barely acknowledged it. When I moved into one of their apartments, I was verbally informed that there was pre-existing damage to the bathtub paint/enamel, as well as the garbage disposal, and that maintenance was queued up to fix it. I documented it anyway to protect myself against any damage accusations to protect my security deposit. Three months later, no maintenance was ever done, so I opened a ticket. I did not complain or ask for expedited service or any sort of special treatment. I simply pointed out what was needed. The next day, maintenance came while I was at work (which I agreed to, stupidly, but I live alone and had to work). When I arrived home, there was a single couch cushion randomly flipped over along with a bunched up throw blanket and a dark spot on the top couch cushion. When I flipped the cushion over, the couch cushion was soaked through and visibly wet with urine. It is obvious that the maintenance worker brought a pet with him while he was working (despite a building-wide no pet policy being enforced on the lease). I really hope it was a pet... It's a little gross, but I honestly barely care about that. The maintenance worker lied to me about it, lied to his supervisor about it when I asked if anything was reported, and the supervisor lied to me to protect him, and I'm incredibly insulted they simply flipped my couch cushion over hoping I wouldn't notice, instead of acknowledging it or even attempting to clean it. After a back and forth between myself and his supervisor, they finally agreed to pay to clean the couch... That's it. No apology for the days of lies and back and forth, no apology for them situationally applying their own rules and terms of lease, no apology for them essentially allowing and supporting someone to come into my home and destroy my property. My own rent payments were being used to pay the salary of someone who damaged my property and lied about it. Disgusting. To seal the deal, he did not even do a good job repairing my bathtub. It is already chipping where he repaired it... again.

This is the worst business and company that I have ever worked with. DO NOT allow them to rent your…read moreproperty for you. They violated my contract and collected money without any action, follow through or accountability. I lost at least 15k as a result to poor management to my property and proper management over a 5 year least. I trusted these people with a job and did not know I had to manage the company paid to manage my property. Please use a different service provider.

Very well run family owned business. If you are looking for a residential property manager in the…read moreEscondido area, give Ed at Francis Taylor Properties a call!

Using Francis Taylor as our management company has been great!…read more Deciding to use them to manage our property 2 years ago was one of the best decisions we have made. We trust their expertise and look forward to continuing to work with them.

I have lived in one of High Points Rentals for 12 years now and can't day enough amazing things…read moreabout Cary and his Team. They are by far one of the best, most reliable and fair Managment Team I have ever encountered. Many special thanks always to Cary and the High Point Realty Team.

We have lived at a property managed by High Point/Cary now for over 4 years. I really can't say…read moreenough nice things about how the property has been managed and how we've been treated by Cary. We all know things break. 9 times out of 10, Cary responds to an email the same day (typically within a few hours) and if at all possible has someone out the same day or the next day. To quote Cary, they manage their properties as if they were living there. It really shows and High Point/Cary deserve every bit of that 5 stars. Thanks for being awesome... Oh. Quick shout out to the owners too. Helps having good owners of your rental as well.

Pacifica Palms apartments have kept my deposit when I vacated premises earlier than anticipated…read more They sent me a notice to pay $45 and I informed them to deduct from my deposit. No contact. Ignoring me is only going to have me post how they treat people. I kept that place immaculate.

They are horrible! It takes FOREVER to get a response through email only. We've walked into the…read moreoffice and watched them purposely ignore the ringing phone. We've had brown fencing their hired gardeners broke almost 2 years ago. We've asked for them to help us find new fencing. To do their job and replace it. Nothing. Where the heck does our money go? Into pockets? Because I'm not seeing it.

They never respond back the secretary is rude they absolutely will not respond back no matter…read more what she lies to people saying Johnson not there when hes there

First you can forget at all ever getting a call back they lost a property over not even responding…read moreto owners that hired them that's bad and omg the secretary she's ass rude a Donald trump' she is cuts u off pretends she writing message down one day after beginning for two months of ripped out my rotten floor they left me in it for two months I can see the dirt from the ground I had to put ply wood to get to bathroom he actually hired a non contractor girl that didn't no how to fix it the owner fired them and I sat in my car call the office Yolanda like always her favorite word John's not here I left him a message ass he's standing next to her

This is my first experience submitting an architectural request. May have just been my excitement -…read moreI anticipated the process to be a bit faster turn around time. However, I understand there are many factors to consider and probably multiple members of the committee that all need to look over the plans before being able to sign off. I am pleased with the professional and prompt communication from the staff. Thank you very much for your support!

Incompetent Management and Zero Accountability…read more Never return your email/call Repeated charges due to accounting team's error Hides HOA meeting notes to cover up their errors Disrespectful/rude staffs If you enjoy endless frustration and constant headaches, Strategic HOA is the management company for you. Despite the owner, Ian, repeatedly claiming that communication and staff training are "improving," the reality is a total lack of professionalism. Service requests routinely go ignored for months! One of their "top" employees, Amanda, actually fabricates HOA policies to cover her own mistakes. When I simply requested a heads-up about upcoming work near my unit as I have a small infant at home, she flatly refused, claiming it wasn't her responsibility. Consequently, they ran an industrial fan right next door 24/7 for six straight days with zero explanation. When I asked her to cite the specific policy that allowed this lack of notice, she went silent. The sad part is this is just one of many crap stuff that they've done. They're wasteful with our budget and makes me wonder what they're doing at their office everyday, when you're not responding to their customers. This company prioritizes laziness over service. It's no surprise they were fired by our association after only a few years. Before hiring them, I strongly suggest asking Ian how many ongoing legal cases he and Strategic HOA currently have with former clients.

If you are looking to rent a property, I urge to not merely walk, but RUN away from Oasis…read moreProperties with as much speed as possible. Because, based on our experience, Bill Erickson, the owner, will make you deeply regret doing business with him. And he just might break the law by illegally keeping your thousand dollar cleaning deposit, too, as he did in our case. Read on and see for yourself: After moving out of an Oasis Property, the house was left spotless. In fact, it was left FAR better than on the day we moved in. Out of our own pockets, we replaced ALL the carpet in the house, replaced all the cheap doorknobs with brass hardware, replaced old and dated lighting fixtures with modern lights, replaced cheap bathroom faucets with high-quality Moen faucets, replaced the flooring in the kitchen, and paid for an electrician to bring numerous electrical hazards up to code. Again, all at our own expense. (Incidentally, ask any property manager, and they'll tell you that virtually NOBODY does this for rental properties.) On the day we moved out, the ONLY thing that was left was a small amount of ashes in the fireplace. That's it. I am a professional photographer, and I photographed the home both on the day we moved in and the day we left, and it looked vastly superior on the day we departed. And I have photographic proof that the house looked great. But that didn't stop Bill Erickson from keeping our $1000 deposit. I said, "You have got to be kidding me. The house looked great." And he said, "Well, we found some ashes in the fireplace." So THAT justifies a one-thousand dollar penalty? But it gets worse. MUCH worse. Because, by law, a Property Manager is required to send you notice within 30-days as to whatever amount they are withholding from your deposit. However, in keeping with the highly disorganized nature we found Oasis Properties to have, it was about 45 days before we received that letter. I still have the postmarked letter to this day proving what I'm saying. When I explained that he was in violation of California law, he refused to deal with the matter at hand and kept going back to "the ashes". Funny how someone wants to penalize you far above what is appropriate for a minor thing like some ashes, but when it comes to THEIR actual violation of California law, they become extremely lenient toward their own behavior. I could give you a laundry list of HIGHLY questionable business practices this company has subjected us to over the 11 year period we used their services. I could tell you about the mold issue that was left unchecked for two years before they responded. Or how I became sick for nearly 6 months as a result. But suffice it to say that I would have done well to listen to the advice of a man who had worked in a real estate office with Bill Erickson for many years. The day before we signed the lease, he said, "If I were you, I'd stay far far away from anything that guy gets involved with. There's a reason why he doesn't work here anymore, and I pity the people who get tangled up in his web." I thought maybe he was just a bitter old guy. Little did I know, he was giving me some very valuable advice. I wish I had listened. It might have saved me 11 years of tedious Mind Games.

WEIRD!!! On my search for a lease had the worst experience, We were selling our small house to…read moreexpand a little. After my income had been verified, Dennis decided to drive by the house I were we lived, called me at work and questioned me rudely why we had bought such a small house for a family size of 6, his criticism on not having done any upgrades on the house were offensive and rude. Can't imagine what else he would of done if were to become his tenants. I'm concerned since hr has all of our personal information. Be careful!!!