Our garbage disposal was not working. I called them in the afternoon, and Gerardo came out a couple…read moreof hours later. He repaired our disposal in a matter of minutes. Gerardo was prompt, friendly, and easy to talk with. I wish all repair people had his personality. This is my second time dealing with Oakland Rooter & Plumbing in the last 5 months for different issues. They always leave us happy with their service. I would recommend them and would use them again.

These guys are great. Alberto was super knowledgeable and friendly, helped find the right parts to…read morefix the sink, and was fast and fair in his pricing. He also came that day and we talked about classic cars! This is the second time i've used Oakland Rooter and both times have been execllent. I recommend them bigtime! Thanks so much.

Todd originally replaced my sump back in 2017 - he did an excellent job at a very fair cost. He…read morewas professional - cleaned up as he went along and also provided tips on how to keep the pump running. Tips I conveniently forgot and neglected to do. Fast forward to 2026 and my sump went out again. I called up Todd and told him about my sump and he quickly diagnosed that there was also likely an electrical issue - he was honest, upfront and most importantly knowledgeable. This saved me time and effort as rain storm were continuing to overwhelm the pump. He's knowledgeable, honest, fair and a good guy - can't go wrong calling him for your plumbing needs.

This is an update to my earlier review. Todd contacted me through Yelp and explained that he didn't…read moreget my earlier message, probably due to a cell phone glitch. I can relate to that. I just met with him regarding the replacement of my water heater. I was very impressed with his expertise and his explanation of the job, which he'll do next week. I don't need to get an estimate from another plumber since Todd strikes me as very fair and I'd rather hire someone like him who is very experienced and professional.

Very responsive, work done quickly, and everyone I spoke with was friendly and polite and did a…read moregood job explaining what was needed and why.

Sal is great! He's quick to reply, gets the work done, and is honest and fair with pricing. Most of…read moreall he is trustworthy. He's unclogged a drain, dialed in our shower faucet hot/cold mix, and fixed leaky laundry room taps. It's reassuring to have a go-to plumber whenever an issue comes up. Two thumbs up for Thumbs up Rooter and Plumbing!

I had an issue with my sink and a leak that was happening. …read more They were fast to respond. Their estimate was reasonable. Communication was good.

I called in a panic as I poured some unfavorable items down my drain causing an instant back up…read more Ygnacio was extremely helpful in getting someone out to my house in less than thirty minutes. When Fernando arrived I let him know it was worse than I originally explained. I took the metal cover off the dishwasher back up and it slipped unknowingly into the drain. Needless to say it was lodged into the garbage disposal. Within an hour of the horror I created everything was back to normal. These folks saved me. I won't hesitate to call them in the future. Thank you so much.

Incredible service and quality. We had an emergency with our old water heater which they…read moreaccommodated and scheduled work to get us up and running as quick as possible while scheduling longer term fixes. Could not be more happy with the quality of the installation and finish work.

We first met AT Weber for sewer lateral work and they offered the most work for the best price…read more This 2nd encounter was for replacing a water heater. Again, they offered a competitive price and included all kinds of services such as rebate filing and working with another electrical to get the installation done. They have such a great team including Todd, Justin, and Dane. Everyone is prompt, respectful, and easy to get along with. The final installation was very clean and works flawlessly. I appreciate this plumbing and heating team and will likely be using them for a future HVAC project. Highly recommend them.

Amazing! I called in the morning and the issue was resolved by the afternoon. Very quick and…read moreefficient, while being very respectful of my home. I will definitely be calling him for future needs. Highly recommend.

Technician arrived within an hour and got the job done fast. He was also very nice and polite!read more

If you are in the Alameda/ Oakland area, Jim of UleakIFix Plumbing should be your first call for…read moreyour plumbing problems. I had a damp tile floor in the bathroom, and wasn't sure the source. Jim helped me troubleshoot it over the phone. I found out it was a leak involving the toilet tank. Jim came over in an hour and fixed it for a fair price. Problem solved. ULeakIFix Plumbing is the same as "Smart Rooter & Plumbing." Thank you for a job well done. Great customer service.

Jim responded immediately to my request to check a leak while I was on vacation. He arrived exactly…read morewhen he said he was going to and tested everything to confirm where the water was coming from and address the issue until I got back in town . I'm so happy I could find a plumber I can trust!

I'm someone who leaves reviews -- and most of them are very positive. I believe in acknowledging…read moregood service when it's earned. Unfortunately, this is not one of those times. In early 2020, I contacted Big Blue Plumbing for an emergency plumbing issue involving a leak from the shower pan and drain line. Their website advertises 24-hour emergency response and emphasizes thorough assessment by licensed, insured professionals. The estimate was $10,147, but the final cost came to $16,215 -- a 60% increase as the scope expanded. I also purchased the required materials myself. The work was completed in March 2020. A few years later, I had to completely remove the shower installation after discovering that the floor around the shower had become dangerously weak. I realized something was wrong when my foot nearly went through the floor -- you could press with a shoe and see the basement below. During removal, several serious issues became clear: The original water damage was never fully assessed The surrounding subfloor remained rotted and unsafe The shower installation was crooked, with uneven support planks Moisture had continued spreading for years, causing further structural damage These are precisely the kinds of issues an emergency plumbing repair should catch -- and the kind their website claims they thoroughly evaluate. Considering the amount paid and the urgency of the situation, Big Blue Plumbing should have identified the full extent of the damage before installing a new shower. Instead, the most critical safety and structural problems were ignored. I now face significant additional costs to repair the area and make it safe again. I've reached out to the company for a resolution and am awaiting their response. I rarely leave negative reviews -- in fact, most of mine are highly positive -- but consumers deserve transparency. Based on my experience, I urge homeowners to proceed with caution. The lack of proper assessment and the long-term safety hazards that resulted were extremely disappointing and costly.

I'm sorry to have to write this, as BigBlue was formerly a fine company that I was very happy with…read more They installed a radiant heating system 6 years ago and their CS was excellent on the rare occasion that there were issues with the system. They responded quickly and got things fixed quickly. However, when we had a massive failure of the system In early November 2024, they completely let me down and left me with a freezing cold house for 5 weeks. They initially came out pretty quickly (2 days) to inspect and at first told me that there was a problem with the boiler and it would have to be inspected - something they couldn't do, and basically told me I was on my own to find someone to do the inspection. BS. I called back repeatedly and finally got a manager and not just an outsourced CS worker, and found out that yes, they had a more experienced tech who could do this. He came out a week later and confirmed that the boiler was indeed fried (but still under warranty!!) and that they could get it a new one installed in a week or less. This is where things got dodgy. They never were able to give me a date for the new boiler installation and they stopped returning my calls or texts. and on the few occasions that I was able to get through to them by phone, they said they would have the new boiler in a day or two and would text to call or email to confirm a repair date later in the day. Then nothing. This "We're working on it and will update you by EOD" happened three times in two weeks - with no update or follow through. Basically, they ghosted me. Three weeks total went by with no communication from BigBlue on a repair date. Meanwhile, my house is a chilly 54 degrees with no hot water for bathing or doing dishes. I finally got through to the owner (who had been so great in the past) and found out that 4 days prior to my system failing, he had sold his company to some large plumbing company. He was out of the loop an could do nothing. So i was 5 weeks in with zero communications nd. freezing house. I finally just found another plumbing company that wanted the work and found and installed a new boiler for me in two days. Stay away from BigBlue, it was the worst experience of my life dealing with this slipshod and dishonest company.

Smart Rooter & Plumbing is now "ULeakIFix."…read more https://www.uleakifix.com/ It's the same business, same great service. I tried to get a quote thru the Yelp Projects system, and didn't get a response. I figured the company was busy. So I decided a near 5-star business was worth a 2nd chance, so I called the ph# directly. Left a message, and got a reply within an hour. Jim helped me troubleshoot the problem, then came out to fix it. Fair price to fix a slow leak.

Hired them for the second time. Fast, effective, friendly. Great service (sewer later block).read more

Ethan from Ethan's Plumbing was on time. The job consisted of updating 2 bathrooms. He removed /…read morehauled away the short no frills toilets and replaced with new ADA chair height Toto Drake I toilets. Also updated the plumbing line to connect with Toto bidet seats. Ethan did a great job! Everything was clean and dry when he left and have not seen any drip after several weeks of use now. We got his phone number from a neighbor and rechecked here in yelp for further review. Glad we had him do this work! We highly recommend him and his work.

This is the second time Ethan's Plumbing has installed shower heads for me with great results. They…read morerespond quickly and professionally. Highly recommend!