Went to the Bracken Ridge Tavern coffee shop in the pub on a week day morning. I think I seen 2 customers in the whole place, very slow. It took over 20 minutes to get our tea. I went inside to see what took so long, and they said it was coming. We continued to wait and eventually got feed up and left. Terrible customer service, they clearly don't care, and it shows. If they were busy with lots of people I could understand it. read more