Very disappointment with the customer service. Dana was extremely inconsiderate and disrespectful…read more I wasn't able to make it to the appointment for financial reasons as I was paying out of pocket with no dental insurance (wasn't told until last second that I have to pay right when I come in for the consultation. I assumed I would be mailed a bill later on). Dana, the doctors assistant was very rude and told me to find another oral surgeon and that I am no longer allowed to reschedule (this was the first time I cancelled). They're entitled to not give me service but the treatment was extremely bad. Glad I won't be dealing with them anymore! If I was able to leave a 0 star rating I definitely would of :(

I have had a few implants done by Dr. Stasulis and I have always had a wonderful experience. He is…read moreamazing and takes his time to explain everything. I felt at ease with what needed to be done. The office staff is wonderful. Everyone is pleasant and I would highly recommend their group to anyone.

Had been a patient of Dr Sanford's for years. And was always pleased. I had the need for a dental…read morecrown. From the day it was put in, until the day it fell out on its own, it caused pain, gum swelling and intermittent migraines. I returned to Dr Sanford for 4 additional visits with the same concerns and reported pain. On the 4th visit Dr. Sanford was visibly angry and very aggressive in his approach in examining the crown and overall area in question. He was also insistent the crown work had been completed 5 years prior and vehemently disagreed with my statement of 4 months until he found the date in my medical records. After 4 visits with no visible progress made, and now having a frustrated doctor taking it out on me, I choose another dental group to reinstall a proper fitting crown. It, along with several other crowns that I have had for many years are working great! Between Dr. Sanford's inability or interest to make the appropriate corrections and his highly unprofessional behavior, I requested a return of payment. He wrote a letter placing responsibility on me, the patient, for the dental issues. He refused to reimburse but instead advised me to come in again to see what could be done. Candidly, when I have an issue with my car, I do not give the mechanics 4 chances to get it right. Why would I have a lower standard for my own personal dental health? The service provided was sub-par at best. At the very least, a refund should be made. Simply a dreadful experience!

Avon Family Dentistry, on Dale Road in Avon, is a really friendly place. Everyone you'll encounter…read moreis positive and helpful. I think Dr Doran is outstanding. He communicates well and is very careful not to cause pain.

I have been a patient for over 30 years and have always highly regarded the level and quality of…read moredental care provided by Drs. Goldstein and Waterman who are no longer affiliated with the practice. But, at my last visit, I was disappointed by the lack of standard of dental care I received. First, the hygienist, Laurie, who wasn't the one I had made an appointment with, kept me waiting 15 minutes. After she cleaned my teeth, she didn't polish or floss them; nor did she ask me if I wanted a fluoride treatment, which I usually get. Then, a dentist, Dr. Zhang, unfamiliar to me, briefly looked at my teeth and told me I needed "overlays" on a few of my bottom teeth which have been slightly chipped for years. Dr. Zhang did not visually and physically check my face, neck, lips, tongue and throat for any abnormal lumps, red or white patches, or sores. She did not ask me to bite down to evaluate tooth alignment and check for temporomandibular joint disorder or teeth grinding or check the depth of spaces between my teeth and gums to screen for gingivitis or periodontitis. When I asked about my regular dentist, Dr. Wateman, Dr. Zhang told me he no longer worked there. Due to the lack of standard of dental care provided by Newington Family Dental Practice and recent turnover rate of personnel, I would not recommend this practice.

I have never met a a more professional and caring group! The Staff is wonderful-I walked in as a…read morechicken lady but after all the wonderful care I received from Gladys and Julie I nearly fell asleep towards the end! Every one is wonderful, Thank you Shirley, Avi, Jasper, Lynn, Alexis, Gladys and Julie for helping an Elderly person feel safe and truly cared for. I met Dr Pucci for the first time and he is very nice. I will never go to any group for periodontal work than here! 5 Stars Betty-Ann M

I've unfortunately been to the dentist a few times in the past few months, but I feel very well…read morecared for at this office! The people here seem like family. A lot of them have worked there for over a decade. They seem to care about each other a lot. And they also care about their patients. I accidentally came on a day that wasn't my appointment, but they found a way to fit me in, as well. They've been great about helping me sort out some insurance issues, as well.

Had my first tooth extraction. The staff, doctors, assistants were all amazing. Put me at ease,…read moreexplained what happens, what they recommended to do and follow up procedures. I was taken as an emergency and felt so relieved afterwards. I cannot express my gratitude enough! 3 months later, this visit was for the tooth implant post. Dr. Ventura, his amazing assistant, Khang and his nurse, Samantha, were all incredible. They each explained every step, checked on me during waiting times, gave instructions to each other in a calm way, repeated the instructions quickly and concisely. Listening to them took my mind off what was actually happening. So much better than silence! I highly recommend them for any dental work.

Called them on Monday at 2:30 after getting a referral by my dentist for a pain in my jaw. Spoke…read morewith a woman who took all my data and said she would call me back shortly. Tuesday at noon, still waiting for a callback. Finally called them and spoke with another woman who explained they did not do TMD (?) as requested by my dentist, that the name Jaw Fixer was misleading. Now I have top callback to my dentist and get him up to date.

I called because I had an emergency. I have a toothache and I'm going away on vacation and they…read moretold me that they could get me in to see the dentist but they could not take care of me. I would have to wait a couple of weeks to get back in to have my tooth done and I'm going away on vacation next week. I can't afford to wait and it just started hurting yesterday.

I cannot stress this enough... Marie is AMAZING! Dr. Katkowski was as well. My adult son who has…read moreautism was nervous at first and instantly he was at ease. I would highly recommend this office to any one. Overall it was a WONDERFUL experience. (Who uses that word to describe a dental office?) The staff is also super friendly. Thank you for providing excellent service with not only state of art tools but also a warm and welcoming place.

Being a new patient, they provided the most thorough review, information, and recommendations in a…read moreprofessional way that was understandable for my current and future dental needs.

This location is very pristine and with the air filters it feel so safe! Staff is very welcoming as…read morewas the dentist. My fist appointment was 90 minutes. I switched from another dentist. That was a very long time to be there. While she was thorough, it felt a bit like overkill. I have always been told I had great teeth but there were many many recommendations for various work but mostly cosmetic except for filling replacement which I was shocked to hear. Nice people - great location just wonder about recommendations.

Was looking for a new, local dentist and found Dr Treiber. From the start, setting up everything…read morewith Suzie the office manager was a breeze and she was super helpful. Once I went into my first appointment, everyone was so nice! They explained everything they were doing, I felt safe with the Covid precautions, and they addressed my concerns. I'm happy I found them!