Had Bubs out to fix two small leaks and prime our well pump. My mistake was letting them start…read morewithout asking for their rate or an estimate. Getting water running again was our priority but he suggested starting on the leaks. Not long after beginning, Bub's father told me they couldn't attach their fitting to the well line because water was coming through; realizing my well line is gravity-fed after beginning. I had to pull the well line above the water level myself before they could install a shut-off valve. My well cover is about 300lbs and the line is 8ft down. I'm not sure what their plan would've been if I was not there. After saying the water was flowing again, they later told me my pump was done for and not to run it. They quoted $925 for a new pump, not including labor. With two hours of labor, the bill also came to $925 and my family was no closer to having running water. The materials installed were six feet of copper pipe, several compression fittings, a shut off valve, and a pipe hanger. I called another plumber afterward, who knew right away (just from a phone call) that my pump was fine. He had it running smoothly in minutes by clearing a port of sediment and then adjusting the pressure switch. Bub talked a lot about his experience and showed up with help but needed me to find a way to stop the water in order to address the first leak and then either missed or ignored the step that would've gotten my pump working. Their website claims they're transparent and budget-friendly, but I wasn't told his extreme rate upfront, the bill wasn't itemized (still waiting 9 days after he confirmed he would), and I nearly paid for an unnecessary pump replacement. Leaving 2 stars because the copper work itself was solid, but charging $250 per hour for six feet of easily accessible pipe work feels unreasonable. Being given the wrong diagnosis on the pump was unacceptable and raises concerns about their expertise or honesty.

Brandon returned my call immediately in regard to fixing my bathroom sink. I was going out of town…read morefor a week and wanted to fix the problem before it became worse. Brandon fit me in, fixed the sink quickly, and was polite and professional. I would definitely recommend Bub's to anyone needing plumbing services!

We had a root issue and was awaiting a phone call from 2 local plumbers. He phoned Action and was…read morethere within minutes. Very friendly, clean and professional. We highly recommend this awesome company

From the owner: Action Plumbing, Heating, and Air provides prompt and reliable services to homeowners and…read morebusinesses across New Hampshire. We are fully licensed, bonded, and insured and able to repair or replace any plumbing or heating fixture inside or outside of your home or business. We stand behind our products and services by installing only quality materials and hiring only state licensed plumbers. At Action, we pride ourselves on practiing the highest standards in the business to ensure our customers are provided the best service possible. Take Action against your plumbing or heating problems and call Action!

Called numerous times. It wasn't an 'emergency per se', not then at least. And since we'd done…read morebusiness before I just figured he was busy. So I waited a day. Called again. Twice. No reply. Could have even just sent a text stating too busy or whatever. If you're busy or even just don't want the job just say 'I'm really jammed up right now" instead of ignoring what has now turned into a major problem. Previous customer. Had a note in my address book that this is THE guy to call. Apparently not.

I called on a Sunday night and received a call back within 5 minutes. I requested non emergency…read moreservice as I had an alternate heat source so although it was urgent (no hot water) I did need it repaired. He came out Monday and with the help of pictures I sent he pre-addressed the issue and after showing me the issue (I completely missed the broken wire). He had to order the part via the OEM for this older gas furnace but returned when promised and replaced it quickly. Also pointed out that I had a little critter that enjoyed stealing our sunflower seeds and making a home in the control panel. He cleaned that out and inspected for damage. He pointed out issue that should be addressed in the near future but his price was as promised. Very polite and business like, I would recommend him based on my experience with him.

They will take advantage at every opportunity from you. Avoid! Rude manager, TJ and incompetent…read more They didn't know how to fix my unit, which I was understanding towards but charged me $400 to tell me a cable needed replacement (incorrect). And didn't bother to fix it, thank god since their diagnosis was so off. "2hours" worth of service for the guy to be on his phone trying to get a hold of someone who could tell him what they think was wrong. What a joke. Avoid

Horrible customer service. Very rude,l and defensive when trying to mitigate issue. Will not be…read moreusing again and would not recommend.

AGS helped us replace our old hot water heater, and they were fantastic from start to finish…read more Everyone we spoke with was super friendly and helpful, and they made the whole process easy. They explained our options clearly, didn't try to upsell us on anything, and got us scheduled quickly. On the day of the install, the technicians showed up right on time, were really professional, and respectful of our home. They did a clean job and made sure we understood how everything worked before they left. It's been working perfectly ever since--no issues at all, and we're so happy to have reliable hot water again! Honestly, it's hard to find a company that's both good at what they do and great to work with, but AGS really is. We'd definitely call them again and wouldn't hesitate to recommend them to anyone who needs HVAC or plumbing help.

We used to use AGS when we bought our house 30 yrs ago. I think the old timers that knew furnaces…read moreretired. Past 5 years their service has been extremely disappointing. We switched to using 603 Oil Burner Service out of Hopkinson, NH. http://603obs.com 603) 494-0494

called them to repair a pex fitting that was installed about a year ago they did a great job, just…read morewish they had a better way to contact them when an emergency pops up. That is the only reason for 4 stars all in all good workers

These guys are awesome! They tell you what is what right from the start. The owner came out and…read morechecked our clog during off hours and got it so we could get the kids a bath that night. He came back the next day to do a better assessment and discovered we would need to remove our very old drain trap. His crew came out the very next day and removed it after cutting a small access hole in the hall ceiling. They guys were quick and efficient and discovered a very old rag lodged in was the clog. In doing so they also discovered a rotted spot that could have cause thousands in damage. Had we gone with anyone else I don't think that would have been caught and we could be up to our eyeballs in water damage. These are now my go to plumbers and I hope you will give them a shot too! The pricing is mid-range but they do a through job and check adjacent areas for damage to keep your pipes on the up and up. Thanks again guys!

Michael saved the day. He showed up early to replace a pump that was flooding our basement…read more Excellent work and a fair price. Bryan

On 10/22/19 I submitted a service request for work on my propane boiler thru his website, including…read moreall pertinent info (brand, year of mfg, service type symptoms etc.). I also specifically requested a boiler tune up since I was unsure when it had been done last - having moved into the house within a couple of years. I was impressed because he responded quickly. We set up an appt for 11/1 so he could come out and take a look. He came over 8 AM the morning of 11/1, tried to light the boiler, diagnosed it as needing a new thermocouple (which is usually done on a tune-up as I had requested), then had to "go get parts". Hu? Why would you not have a thermocouple with you? Okay, he goes to the local hardware store and calls me to say neither they nor tractor Supply have it. He will continue looking. at 1:30 PM I call to see if there is progress - nope, he went to another job (which I get, really I do). Later he left me a message that he would need to get ahold of the mfg to see if they could find parts. 11 days later, I hadn't heard from him, so I texted to see if he had any progress. Crickets, more crickets, and even more crickets. The sad part is that he is recommended by Peerless (the mfg of my boiler), and a home improvement website. But I had to call someone else out to fix my boiler (and that guy had a thermocouple on him, which was all it needed). I gave him 1 star for responding to my request and the second star because he actually did make it to my place and it was on time.