Awful business! I was standing directly next to the pump when the auto fill function failed and gas began spilling out of my tank. I walked inside and the cashier was supremely unhelpful, the best she could do was write an illegible name on top of my receipt and tell me to call later which I did. The person on the other end had no clue as to whom I was trying to contact and when I explained what had happened proceeded to blame me! He said that it had to have been my fault because I 1, needed to stand at the pump and 2, probably hadn't put the nozzle in properly so, my fault. WRONG. For a couple of reasons.
I had JUST told him that I was standing at the pump when it failed, AND I have been pumping my own gasoline for a few decades so I think I understand how nozzle placement works by now!
So, despite the fact that I live in the area, and frequent the station for sundries I will now be cutting them off and taking business to one of the other two stations across the road. read more