Took my car for an oil change & noticed the headlight wasn't working that same night. I asked them…read moreabout it & they said those lights just go out & they could fix it for $100. When I took it to another mechanic (because I had a problem like this before with this Shell) they stated the light was unplugged. SMH Very Shady! They lost a customer

Sent a friend he ordered parts for repairs and was told a quote and when to bring car in now they…read moredon't have waiting area and need to keep car that's what was told today and they may find something else but he didn't tell them he had already had the car diagnosed by Firestone that's why he ordered the parts he needed and there is a small waiting area

Wawa is about at rock bottom with me. It used to be the go to place for great fast food but COVID…read morereally changed things for most of the Wawas in Maryland. I don't frequent this one in Gambrills but I can certainly understand the poor rating. Went in today for lunch and ordered a chicken burrito bowl and small chicken noodle soup. Usually the bowls are pretty decent but not today! The rice and bean were not cooked properly, they were hard in places. And the guy who made it didn't put on the chipotle sauce so it was very dry to eat. I think there was about a half a teaspoon of guacamole that I paid extra for. The chicken noodle soup was mostly broth. And to add insult to injury it was 15 dollars for subpar food. It is very difficult to find workers that care. Sooo disappointed with Wawa anymore.

Your employees need HR training. Staff is very immature and inconsiderate of adults with mental…read moredisabilities. I usually come here 3-5 times a week! Came in today 7/6/25 a little after 10AM. A man who clearly has some form of autism came in to get something prepared from the kitchen. He was friendly and talking to the kitchen employees about his last job since the staff was talking about hours. He continued speaking quite a bit which is normal for people with autism. The staff were not engaging with him, which is not even where my problem lies. He got his smoothie from the kitchen, and the kitchen staff didn't even wait until he got out the first door to start loudly CACKLING at him. He had to have heard them. The MANAGER was laughing at him! There was nothing to laugh about. The man was being polite and making conversation. They continued laughing about it saying "Do you know him?! I don't! What the hell?" Even after I got my food and was walking out the door. The employees displayed absolutely disgusting behavior and I am in disbelief they felt comfortable doing it in front of other customers. Needless to say I will be going to ROFO tomorrow.

They have reasonable car wash packages. I love the convenience. I just wish they actually sold…read moreice cream and not just frozen yogurt. I grew up going to Highs to get ice cream as a child and they had the best ice cream. When l saw that they were building one in the area. I was like wowww. It bought back memories just to find out that the dispensers are frozen yogurt. They do sell the half gallon of frozen ice cream that you can purchase at the grocery store. The gas is another convience of not having to drive further down 175 if you live near Charter Oaks. Very close to the military base. I can appreciate having this location in the Odenton area but l will continue to get my ice cream at Baskin & Robbins unless they make some changes in the future.

This store is always out of something and its usually for days. 2 days now, out of milk. If its not…read morethe milk then its sugar, if its not those two then they are out of Columbian or House coffee.

This is my neighborhood Royal Farms. I don't have any beef with it, it serves its purpose, and they…read morehave some really nice ppl that greet you with terms of endearment like "sir & bro" although we don't really know each other - I'm speaking mostly about the cooks. Lol it's the little things for me. Make me feel like you care. But with every positive interaction I have with the cooks, I occasionally run into a rude cashier that either flat out ignores you, or raises their voice. It's not everyone, that'd be unfair, bc there are some really nice employees that man those cash registers. I'm thinking about two ppl in particular that I won't name, bc, why? All in all, it's pretty ok there, and they always make my breakfast wrap right & it's always delicious. 3 stars.

This is my neighborhood royal farms and i rarely go there unless i need gas last minute. There is…read morealways trash outside and how it looks brings the seven oaks neighborhood down. Some days the trash is stacked up as if it hasn't been changed in days.

What a gas station! Formerly a Mobil, this is now a stellar Sunoco! New/updated convenience store…read morewith the newest food and drink items, it boasts immaculate bathrooms & a friendly, happy staff. In addition, a gallon of gas was several cents cheaper than many nearby stations. This is what I dream all gas stations would aspire to be!

Very helpful and friendly staff. Helped my mom out when she got locked out of her car today...they…read morewent above and beyond their job duties to get her back on the road. Very very grateful!

Pros: - Great fried…read morechicken, especially when it's freshly made! - Decent selection of beverages and pre-packaged snacks. - Reasonable gas prices. Cons: - The chicken is not always fresh, which is highly disappointing. - Very poor selection of other "deli" items, like sandwiches, hot/prepared snacks, etc. - Gas pumps not always functioning. - Frequent trash overflow outside near pumps. - Very unfriendly staff, for most of our interactions. On the last visit, the doors were locked and police cars were on the scene (lights off). We never got the full story, but there was a group of cyclists that were denied entry, and only two people working inside. It wouldn't have been that terrible, but the RoFo up the street also had their deli closed because only ONE person was working that night. Thank goodness there's a Wawa nearby and a Sheetz on the way. I love RoFo's chicken, but it's a crap shoot whether it's going to be fresh or not, and their deli selection beyond that is paltry at best (you can only have so many potato wedges...).

In reading the other reviews on here, I see that I am not alone with this location being downright…read moreawful. Here is my story: I pull in just after 11:00pm to get some gas. Pretty basic task that should be problem free. As I pumping the gas I notice this homeless looking guy that was playing around with the overflowing trash bags in the gas pump islands. He had as much trash on him as he did in the bag. I finish pumping and hit the button for receipt. Not surprisingly, it comes up receipt fail. This location ALWAYS has receipts fails. Now I have to go inside to complete my transaction. I follow homeless looking man inside the store, until to watch him go behind the counter, covered in grime. His name was Stephen. Well, Mr. Stephen went behind the counter and was humming tunes and mumbling to himself and doing everything other than wait on the customer. After a 2 minute wait of watching this freak stare at everything but the customer, I finally say "I need a receipt for pump 15". Stephen the freak show artist never says a word and proceeds to hand a receipt off like he is some drunken magician playing a game. An absolute horrendous customer service. Keep in mind, I did not wish to go in in the first place. Their receipt fail started in and Stephen the freak continued the bad experience. I had planned to reach out to a Manager but based on the many comments on here, it sounds as if the Manager is the same. This experience may just be the straw that broke the camels back for me. WaWa may be getting my personal and corporate business in the future. There is no way that any respectful business would have Stephen dealing with the public.

This Royal Farms location is always very well maintained, and the staff is quick to help customers…read morewith questions or requests. They even helped me understand the points system!

Long time and frequent Royal Farms customer. On a recent visit I purchased a 12 piece mixed chicken…read morepack (Love the chicken). Very disappointed by the size of the pieces. The pieces are by no means the same size as in the past and seem to get smaller at each visit. I'm assuming size has been sacrificed to keep cost in line. (shrinkflation!) All 4 "cuts" were dismally small at this visit. My thumb was almost the size of the drumsticks! I'll have to think twice before another chicken purchase...

Super easy to find, brightly lit from the street, about a dozen pumps (one was out of order and…read moreclearly marked), surprisingly inexpensive, and with an adjacent Tiger Mart. I like that I was able to use my Exxon app to start the pump, pay with Apple Pay, and get an electronic receipt. Overall, good visit. Recommended.

DIGUSTING. The handles for their sinks are broken. I asked if they had a handwashing station for…read morebasic hygiene after using the restroom since inside the bathroom was broken. The lady working said no. That is just plain disgusting and a health concern especially since there's a Mexican restaurant inside the Tiger Marty