This review is for the DUNKIN DONUTS located INSIDE the BP and not the gas station itself. Unfortunately, the DD doesn't have a profile here.
I am giving them two stars because fortunately they make a decent latte; otherwise it'd it'd be 1 star or less.
My gripe is the fact that I gave them the benefit of the doubt 3-4 months ago to build a rapport and it never happened.
Despite seeing me daily, they would still ask me what I am ordering even though I always got the same items DAILY 3-5 days a week for several weeks, and then made to wait well over 5min for my food to be ready, which is completely unacceptable considering the difficulty (or lack thereof) of my order.
When I see more than 1 person ahead of me, or forbid, a line of taxi drivers or MTA workers, I'll just walk out. They're not worth waiting for.
This was before discovering the AWESOME DD at 4942 Broadway a few blocks away. I arrive, and there could be a line 10 people deep and the food prep lady will see me and confirm my sandwich order. The girls at the register will hear her and then confirm my drink order. And their lines move mighty quick. By the time I get to the register, I am paying and picking up. NO WAIT.
Will avoid the 3936 BP Dunkin Donuts like the plague unless I have no other choice. Maybe if others do the same they will get the hint.
Lastly, so it can't be said I wasn't reviewing the gas station: Always go to the Hess on 207th between 9th and 10th for better prices. read more