I have been at BP station in 1215 Lee st, Des Plaines, IL for several years now. But everytime I redeem my $0.05 / gallon regular gasoline, it always doesn't reflect at the pump which I noticed several times already. I also gas up at other BP stations and I am able to redeem the $0.05/gal right at the pump. Example: If regular gas is $2.609 per gallon, the pump will register $2.55 automatically after I swiped the BP rewards card and punched the button as instructed.
I complained twice already at the 1215 Lee st BP station cashier but they always tell me that it will be reflected the next time I will gas up. But its not true , because when I check my account online, it was already redeemed at the time I redeemed the $0.05 and it has been used up. Looks like I've been scammed several times before too.
Nope, the next time I gas up with them, I dont get any 5 cents/ gallon back.
I've noticed this already several times and just trusted the system. But now, I need to report this since it doesn't happen in other BP stations and the one on Lee st. is being dishonest.
I do have the receipt for my latest gas purchase.
00008934382
9/25/15 05:24
pump #3
Product : Regular
Gallons: 7.666
Price/G : 2.609
Fuel Sale: $ 20.00
Trace #: 164420422
Stan: 0119231437
You saved $0.05/Gal
BP Driver Rewards helpline: (877) 852-3025
I called the BP rewards hotline and they weren't of any help giving me the 5 cents/ gallon that the account says I saved. I'm thinking of reporting this to the BBB too after this. I think I've been scammed for the last few years ever since this promo started.
This review also serves as a warning, eventhough their prices are a few cents lower than other BP stations in the area, maybe not a good idea to trust getting your fuel rewards at this station. read more