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5.0 (1 review)
Closed 12:00 pm - 6:00 PM

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JT Mattress Liquidators

JT Mattress Liquidators

(1 review)

Extremely honest guy working here. He works with your budget and is super knowledgeable. I would…read morehighly recommend going here and talking to the owner he knows what he's talking about and won't rip you off.

From the owner: We specialize in mattresses to fit Boats, RVs, Rentals, and Homes. Our store also carries…read moreadjustable bases, standard universal bed frames, mattress protectors, pillows, comforters, Bed in a Bag, and sheets. Custom Built Mattresses (Made in U.S.A.), Gelled Memory Foam Mattresses, Latex Memory Foam Mattresses, Hybrid Mattresses, Conventional Inner- Spring (Single or Double Sided) Mattresses, RV Mattresses, and Boat Mattresses to fit all budgets. We work harder to save you money, guaranteed. Welcome to JT Mattress Liquidators Inc. We are a locally owned and operated, disabled veteran certified small business in St. Augustine. My wife and I grew up in St. Augustine. We were recently voted, "Best of St. Augustine 2017" in the mattress company category because we work hard to exceed your mattress needs and provide you with your mattress wants. Choosing a mattress might be considered a stressful event; it does not have to be. We can take the stress out of your experience. I personally inspect and handle each mattress as it comes into our store. Most of the time, our family are the people you will see at your residence delivering your new mattress. So from start to finish, we give you a personalized touch that exceeds the showroom. We are located in St. Augustine but can ship most of our mattresses and adjustable bases Nationwide. So if you're not from the local area, do not worry, we can take care of you with the same care and attention. Please call for an appointment.

Sleep Number

Sleep Number

(2 reviews)

This specific situation took place at the Sleep Number store in St Augustine, FL:…read more My wife and I purchased a king-sized split with adjustable base on July 5th. While in the store we explained to our salesperson that we had purchased a bed about 5 years ago that was non-refundable and did not want to end up in that position ever again. We tried numerous beds and settled on the P5. The salesperson talked us into the adjustable split base telling us that we might really wish we had that when we are older. So...we figured it would be worth trying out since it was a 100-day trial. What the salesperson FAILED to tell us is that the bases are non-returnable, non-refundable, sales final items!!! After 4 hours in the store we just wanted to get done and get out. We checked out and neither my wife nor I had our glasses on to be able to see the receipt or read the details. The three people in the store, including the manager, knew that. They had my wife initial a form that neither of us could read and not one of them bothered to mention that we were signing in agreement of the non-returnable base. They knew full well we did not want anything to do with a situation that would not allow us to return everything. I have to be fair and very clear...my wife did initial the form stating the details of the non-returnable base, but again, the store manager and salesperson both knew neither of us could read it and didn't bother to explain this very important detail to us. This is something that should be explained to the customer, not a detail that you initial agreeing to upon checking out. Yes...we are to blame for not driving home (30 minutes away) to get our glasses, no doubt about that. However; you would think that the company would care about the customer and disclose everything up front. Even after going as high as I possibly could with the corporate office, not one single person cared about the situation or how the store personnel handled it. The only thing they would continue to repeat, all the way up to the CEO's level, is that my wife initialed the form and there's nothing they can do. AND WE'VE ONLY HAD THE BED FOR A WEEK!!! It was actually at the CEO's level where I was treated the worst. Very rude and the person didn't care at all about the situation. All he cared about is the fact that he had the initialed form and that's the end of it...we're stuck. Keep in mind, these bases are not special-order items, not specifically designed to our specifications, etc...they can easily sell them again; they're only a week old. It's a ridiculous policy. If you are desperate enough to want a Sleep Number bed, please do yourself a favor and know that the store personnel WILL be deceptive. They are like a drug cartel and all they care about is the final sale, not how you get there. Very unprofessional...from the store level all the way up to the CEO level. Buyer Beware and Be Very Careful About What You Sign With Them!!! Yes, we are at fault for not reading first...I can't say that enough. It would be nice if Sleep Number could admit their deception and extremely unprofessional sales tactics, along with the lack of concern for the customer from the corporate level. It's like dealing with a used car dealership...the minute you drive off the lot, the product is your problem, not theirs. Very sad. Here's an excerpt from an online chat showing just how concerned they really are: Maria: I am not sure what else I can do for you, but I assure you that your concerns are heard. I am sorry that you had this experience, Roger. Me: As I have found today, my concerns mean nothing to your company. Everyone I have spoken to has made that clear or they would remedy the situation. Maria: If you or your wife did not read the terms and conditions, glasses on or not, there is not much that we can do. I am sorry about that. You have spoken to the highest available person in the chain of command. You are welcome to leave reviews. But if there is nothing else that I can do for you, aside from set up another callback, I will have to end the chat.

We recently purchased a king size bed from the St. Augustine store. We weren't happy with the…read moresplit king. A call to their customer service number allowed us to swap it for a single. They even exchanged the sheets. The staff was very accommodating. Unbelievable!

Mattress One

Mattress One

(4 reviews)

Today we bought our first new bed in 9 years. We thought we would go to 3 or 4 places and probably…read morestill go home having to think about it. Bob was warm and welcoming right from the start. He was friendly but not pushy and could tell when we needed help or needed to discuss details amongst our selves. He has a big personality and we loved it. Customer service is a dying career field but Bob is the epitome of 5 Star customer service!! We are excited to recieve our new bed due to the competitive price, free delivery and removal of our old bed, free matress cover and 2 brand new gel-foam pillows. They also offer a 6 month "comfort" guarentee, meaning if we get the bed, sleep a few nights and aren't happy we can go back and find another. I would recommend this store and Bob's service to anyone in the market!

These lying people left me sleeping on the floor after I spent over $2,000 for a mattress. The…read moreconversations went along these lines "Is this definitely in stock?" (I asked about four times) Salesperson "Yes, yes, yes". The day before scheduled delivery "Oops, not in stock! Was in stock when you bought it but now it's not. Perhaps buy an air mattress in the meantime?" (as if it makes any sense it was in stock when I bought it and then mysteriously wasn't). "But we will toss in two pillows" (cheap pillows they claimed were $300.00 (ha)) "And we can deliver for you this Saturday". I call on Friday to confirm delivery (good thing I did because they weren't calling me). "Oops, still not in stock! Sorry! But definitely next week! And we definitely deliver quicker than anybody else around". (mind blown with that line). They also tried to use a hurricane as an excuse which made me laugh because they lied and sold me a mattress that was never in stock before the hurricane. I cancelled the order, went to another store and scheduled a delivery within two days. Best thing about their lovely customer service? They claimed refunding me over $2,000 would take several weeks so I called my credit card company to dispute the payment and was credited by them.

Big Lots

Big Lots

(8 reviews)

$

I honestly don't know why I go to this store. "Just take a look", I tell myself. "I don't need…read moreanything", I tell myself. "They won't have anything I want", I tell myself. "I probably shouldn't even bother going in", I might tell myself. But then again, "I don't get down here often, so why not pop in?", I ask myself. So...I go in...the rest is history! I don't think I've ever entered this Big Lots without buying something...even if it is just something small. Because..."it won't be there later or if you change your mind" I tell myself. Ugh! Dangerous store! LOL! I seriously find some great items here...mostly snacks and things that are on closeout, but it's fun to try the items anyway. I like getting little tidbits as extras for gift bags that are unique for an additional item(s) to a gift, and Big Lots does not disappoint. I'm also a fan of their garden section. I can get certain things and once the sun or heat destroys things at the end of the summer it's out with the old and in with the new later. Although they have some good finds, I can't recommend going in here unless you want to, and/or don't mind, spending money. The beauty of it is though, you will save money too...I hope that makes sense! The store is easy to find and there is a huge parking lot with more than ample parking. The staff is always friendly. There are restrooms available inside. They have a discount program. Moreover, they offer a military discount.

This is a great store. It always has new treasures coming in. I drive a hour just to shop at this…read morelocation. It's also cool inside was once zayre and then ames still has the original tile and they have great help too.

BoxDrop - mattresses - Updated May 2026

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