Wonderful owner and staff. Always available for me to walk my dogs in and get their toenails…read moreclipped for half the price of any where else I've checked. Small but loving dog care at a reasonable price.

I made a mistake of taking my dog here for a simple nail trim, I prefaced the owner with letting…read moreher know my dog had anxiety and was fearful of nail trims, she assured me it would be fine that they were "professionals". I brought her in on the prong collar she walks with, but I also brought a harness with a handle so they could use that to immobilize her. She declined my harness and dragged my scared nervous dog across the tile floor in a prong collar. My dog was gagging and coughing due to the stress on her neck and since then has been even more nervous about nail trims than before. I also walked by another day and she had another staff shampooing a malinois, who was in clear distress I could hear him screaming from a mile away, and as I approached I saw the lady squeezing the dogs mouth shut and telling him "STOP, BE QUIET". She's lucky the dog didn't resort to his natural instinct and protect himself, I would've if I were the dog. Overall a horrible place to take an animal you love, they do not give extra attention to dogs who have anxiety and neglect the need for positive reinforcement. I would definitely not return and would advise if you're a customer there you stick around and make sure they're not mishandling your dog.

Very knowledgeable staff about dog food ingredients and nutrition. Highly recommended.read more

Good selection and fair prices. staff is friendly and…read moreknowledgeable. I have not tried the bathing area yet.

Tamara is amazing! She bathed, dried, pedicured, and de-shed my 100 lb Great Pyrenees pup in record…read moretime with incredible attention to detail and a gentle approach, which my sensitive guy appreciated. She even alerted us to a potential ear infections after noticing some redness and gunk that we hadn't seen before. She's communicative, effective, and very clearly cares for the animals and enjoys what she does! Highly highly recommend her services! We will absolutely be returning for Coda's next grooming.

OUTSTANDING! A mobile groomer who understands double coats AND who understands livestock guardian…read moredogs! Worth their weight in gold. Strongest recommend!

Went in to buy some can food there. Four assistants but not one could get their butt of the chair…read moreto help me find it. No variety cases. Being hit with an insane total I found out that if I use the single cans sitting there (in a mess) to make up a case with several flavors I get charged the single can price. Can price for a small can one flavor case is $2.37. Putting them together myself for more than one flavor it goes up to $2.79 each. I changed and chose two cases / single flavors. $4.11 extra for paying with my card. Checked with the person I was buying for and she was horrified too at their extortionate prices. Decided to return the cans - unopened cases bought two hours earlier - and they made like they were doing me a huge favor. They are not returning the card processing fee. They charged me immediately but I have to wait 3-5 business DAYS for my refund. Dr Gerrity makes $8.3 million a year and yet apparently still has to extort naive customers. Because we are blind and easy prey when it comes to our pets. The vet assistants were all very nice and polite and had ABSOLUTELY NO interest in making ANYTHING RIGHT. I sincerely recommend staying away from there.

Dr.Gerrity and the BCV Team are extraordinary! The fur kids have been coming to Dr.G for at least…read morea decade and we could not dream of a better Primary Veterinarian. We have been in for a looong list of things that consist of general routine check-ups, emergency type situations, orthopedic issues, eye issues, senior issues, and treatment for terminal diseases and end of life comfort care. I feel more than confident in saying, the BCV Team can truly handle any and every situation with extreme professionalism and a heartfelt and genuine care for your "kid". In the rare event that another physician can provide better expertise, Dr.G will gladly refer you out to only the best and she will track the status of your fur kid every step of the way. I have received followups from Dr.G at 10pm and voicemails at 1:30am, just to personally provide a status update and help put "mom" at ease.

We had such a great experience with Pawsitive Styles! Lynsey came to our home and groomed our three…read moredogs, and she did an incredible job with each of them. What really stood out was how gentle and patient she was with our rescue, Rubi, who doesn't trust people easily. Lynsey's calm energy and expertise made all the difference -- she was even able to trim Rubi's face, which is no small task! All of our pups came back looking amazing, and Rubi came out of the van with her tail wagging. Highly recommend Lynsey and Pawsitive Styles for anyone looking for a groomer who truly cares.

We bring our older dog to Pawsitive pop ups and we absolutely love them! He gets a full groom every…read moretime and he looks and smells great. Lynsey has built such an amazing team of awesome, knowledgeable groomers. We will be costumers for life.

Janice's grooming is amazing! Our dog looks super cute and young again after the grooming. But I…read morewas even more impressed of the love she gave to our dog at our first visit. Our dog is a rescue and he gets very nervous when meeting new people outside of home. Janice took time to bond with him before grooming. And I could tell she did a very good job. Our dog was relaxed and happy when I went to pick him up. We wanted to try a new groomer because the other local grooming salon we went didn't give a good clean cut and the environment was very stressful, as we hear dogs barking and crying every time we drop him off. Upon the first visit with Janice, we know we would love to come back. 5 stars!

Janice may be a good groomer, but we'll never know since she hasn't returned our call requesting an…read moreappointment. I left a voicemail 2 weeks ago, leaving my name and repeating my number twice for clarity. Haven't heard anything back from her. Having grown weary of trimming our shaggy dog ourselves, we just reached out to another business.

This review is long overdue. Jackson did a good job grooming my dog in Sept and Nov 2024 - the…read morehaircut itself was well done. However, I was surprised by the high cost. He charged an additional $110 due to matting, which is so much more than the typical $20 or so I've paid at other groomers. I would have appreciated a heads-up before he did it, rather than being informed at check out. In addition, he didn't clean my dog's ears, which had noticeable hair overgrowth. He advised me to see a vet because he had no time but when I took my dog to Dr. Gary at Mountain Feed, he said that ear cleaning is usually the groomer's responsibility and if there was infection after cleaning I can then come back to the vet. I ended up walking into Where the Fur Flies in Ben Lomond, where they took care of it right away for $10. Jackson also made a comment about picking up 3 ticks at checkout that he usually never do that while my other groomer once happily helped. He made me feel bad that I tipped him a bit more. In Nov 2024, I needed a last min appt with my second dog (because no one else was available) and I was charged an extra $40 for boarding because I picked up late - again, this was before tips and taxes. Just a heads-up to make sure you're available to pick up your dogs as soon as they're done. I tipped 18-20% for all these services at the three appointments.. Overall, while the grooming itself was okay, I found the price, customer service lacking and a bit standoffish - he also made me feel that he cared more about his blades than client relationship and my dogs. Blades are metal, how much more they could get hurt.. anyway, I believe clearer communication and more flexibility would go a long way.

I can't recommend Jackson enough! Their shop is spotless and clearly well-maintained, which…read moreinstantly put me at ease. I have an anxious golden doodle who can be a handful, but they were so patient and gentle with him. The calm and relaxing environment really made a difference, and I could tell my dog felt more comfortable than he usually does during grooming appointments. On top of that, the haircut was perfect--probably the best my dog has ever had! Jackson listened to exactly what I wanted and paid attention to all the little details. They were also incredibly timely, which I really appreciated. If you're looking for a groomer who is skilled, caring, and professional, this is the place to go!

Great business highly recommend!! They do a great quality job while making sure the dogs are in a…read moresafe environment!

Just got our dog Turtle groomed here by Trinity and we had a great experience. Trinity was so sweet…read morewith Turtle and did a great job with his haircut. Would highly recommend!

I was so nervous about how my large pittie mix would act during her nail trim, but Gabriel put her…read moreat ease while remaining quick, professional, and communicative. Her nails look great. I'm happy to be their new customer.

**Beware** Owner knows his machine causes nicks and cuts on animals and uses it on them anyway!!…read more*See my screenshot where he admits this!!*. My dog returned from his grooming session with horrific injuries: multiple cuts on his penis, underbelly, and inner ear, leaving him in excruciating pain and distress. I emailed the owner with pics 2 days later (we were on a trip that weekend), no response. Then I call twice that week, no response. It wasn't until I called a third time (my 4th attempt total) that he got back to me. And when he did he was rude, insolent and refused to take any responsibility. Don't be fooled by his inevitable entitled, condescending rebuttal, he thrives on it. His text confession is a gut punch: he admits the machine causes injuries but shrugs it off, claiming "the marks fade in a few days." Unbelievable. See our conversation screenshot for that revolting excuse. This man and his crew have no love for animals--zero concern, just smug indignation when confronted with evidence. There was zero concern for my dog's well-being, only defensiveness. At no point did he apologize, acknowledge the harm done, or act like someone who cares about animals. You know how sometimes you worry that your pet is being harmed and you'll never know about it. Well, this was a nightmare come true. They don't care if they harm your animal. My dog's injuries and the owners response made that abundantly clear. Please don't use these people. They're horrible.