We plann saw ed a legendary party package for our twins. Bowlero did a great job. Zion was our party coordinator/runner/ bowling go to guy. The 15 kids that came had a blast. The 13+ adults were relaxed enough to enjoy a game or two of bowling. We will return. Thank you Zion! read more

Went Saturday night and most of the staff was extremely rude and no one seemed to know what was going on upon checking in. They ended up charging my friend's card for our lane bill that she and I worked out ourselves. I spent almost $300 here on lane, food & drinks and arcade & we definitely wouldn't return although it's closer to home. read more

Do not come here. Do not waste your time. We were meeting a friend who lives up in the mountains, and we live in Eastvale. So we decided to drive here since it was sort of in the middle. When we got there, we got in line for food and there was a large party that were very rude. They kept letting people from their party get in line in front of them and what started as two people in front of us ended up being 40 different people, giving their orders to a handful of people and we were literally in line for over an hour. When we got to the front of the line the woman did not even know how to ring up what we wanted to order, which was one of their items on their specials. The real problem started when we went to get a Lane, and we're told that there were no lanes available and we looked back at the lines and of the 40 lines or so with half of them empty. We were then told the parties were going to start showing up and that they were fully booked. We asked them to cancel our food order, and hopefully that happened. I would not waste my time coming to this location again. read more

Bowlero Fontana - Bowling Near Me - Fontana, California

horrible customer service even though we didn't do anything but ask for assistance. the lanes are glitching and they did nothing about it. it was a busy day for sure but at least they could've given a refund if they didn't want to help. we lost a lot of time because of this & honestly its just better to go somewhere else. they don't be listening when we try to tell them they pretend they cant here us. read more

Wow they have sure upgraded this place from the last time I came years ago. The lanes were a bit over oily but honestly they have upgraded everything from shoes, tables and arcade area. Great service and will be coming back with my family. read more

Came in on a Sunday, Labor Day Weekend, at 5:30p. Only waited 30 mins for one lane for 4 people. Not bad at all. Staff was friendly. One of the employees told me wait till 6p to get the unlimited bowling for $17 and some change per person. Mind you, I should have done $7.49 per person per game, plus shoe rental. I had 2 kids and they only lasted for 2 games total. Overall friendly staff. Food was good. A bit pricey. Wings were delicious. Bathrooms could have been a little cleaner. read more

I recently visited Bowlero, and while my family and I were excited for a fun night of bowling, we ran into a major issue with our lane reservation. When we arrived, our lane was accidentally given to another group, and we were told we'd have to wait an hour. Frustrated and disappointed, we considered leaving--until Chase, the manager, stepped in. From the moment Chase approached us, he was calm, professional, and solution-focused. He apologized sincerely, acknowledged the mistake, and immediately started working on a fix. Instead of making us wait, he found an available VIP lane and upgraded us at no extra charge. Not only that, but he even threw in a free appetizer and a round of drinks (non-alcoholic for the kids in our group)! What really impressed me was how he handled the other group as well. They had also been confused about the lane situation, and instead of escalating the issue, Chase spoke to both parties separately, reassured everyone, and found a fair solution that worked for all. His ability to stay calm, de-escalate tension, and make everyone feel valued was truly impressive. Because of Chase, our night went from frustrating to fantastic. It's rare to see managers take ownership like this, and he turned what could have been a bad experience into one of the best customer service moments I've ever had. Bowlero is lucky to have him, and I'll definitely be coming back because of his outstanding leadership! read more

If I could give one star I would. We decided to come here to celebrate a birthday Friday. Even though we made a reservation they canceled it because they assumed weren't coming. Then the manager who is supposed to help us gave ua nothing but a bad attitude and a hard time. Thank God there was another manager on site. Our server and the bartender was amazing which is the only things saving the trip out! read more

GREAT LOCAL PLACE FOR POOL when KNOWING WHAT TO EXPECT. There could more places within Fontana to shoot pool - and there probably is. This place, however, is not too bad. As with most places, there are pros and cons. Here is my short list of each for playing/shooting pool at the Bowlero in Fontana. Pros: 1) Great atmosphere. It is lively yet family friendly. Active security on guard on duty. 2) Bar with drinks available. Be sure to bring your ID - no exceptions made. 3) 5 pool tables total are available. One by the bar. The rest is down a but further and around the corner. Most people play while waiting for a lane, so tables open up somewhat quick. Cons: 1) Visitors looking to shoot pool will have to wait in the same line as visitors looking to bowl. This could be a lengthy wait and process at times. 2) When you finally get a set of balls, you'll have to make sure you are given a descent pool stick if you need one. Some have cracked handles and loose tips. Sometimes, they just allow only one stick each table depending on how many sticks are available. It seems like customers break sticks all too often. Or, perhaps bring your own. 3) Be sure they give you a cube of chalk and a triangle rack as they can often forget. 4) Many of the pool tables are dusty as plunk. If you don't mind, proceed with playing. 5) If ordering food, you'll have to make sure you get you get napkins for yourself as these are often forgotten. Finally, the biggest con... 6) if there is only one cashier in working the front, they will make you hold your stick and balls, send you to the back of the line of new customers, then wait to check out and return their pool gear. Although I listed more Cons than Pros, well, I still enjoy coming here as I know what to expect. I've been here a few times so this is a review of the past 3-4 times I've been here to shoot pool. There could be more places in Fontana to shoot pool, but this is the better place I know. Perhaps the Bowlero can improve their pool playing experience here for the customers sometime. read more

Waiters were remarkable. Prompt and attentive, without it feeling weird. They almost make it feel like your family with them, without even knowing them. The bowing is a lil pricey if you ask me, however still have a good time. read more

Had a birthday party for my teen daughter the customer service was superb. Thank you Alex for your hospitality from you and your team. I highly recommend this place for your party needs. Thank you so much for a memorable experience! read more

Overall it was an amazing experience, from the moment we entered the staff was amazing! We had been greeted by the manager Alex, and he was extremely attentive and friendly. We got our lane with no issues or wait, and had an amazing server. Robyn was extremely attentive, and did everything with a smile! The facilities were clean, the lanes well kept and played great music (: Couldn't have asked for a better time, and I will definitely be returning! read more

Wow. What an experience -- it was my mom's 58th birthday and they pulled out all the stops! Marquis, our server was absolutely INCREDIBLE -- his energy was infectious, he was so on top of it and better yet, he made us feel like family. Their operations manager, Gerardo stopped by to say hello and Marquis even serenaded my mom over the mic for her birthday -- talk about vocals! We loved our experience so much, we will absolutely be back with recommendations! Thank you for making this night a night to remember for our family. read more

Great customer service, and well oiled lanes. The only problem I have is that when flying out here to Cali, I left my spare ball, assuming I could just use a house ball for practicing and for my league pre bowl games. Unfortunately, it appears most Bowlero locations don't have anything over a 10lb ball with small finger sizing. They were all extra large, which leads me to think they believe only men use heavier balls, which is frustrating when I'm a competitive female bowler. I normally bowl with a 14lb or 15lb ball, but was forced to use a 10lb ball for spares which absolutely did not work for me. Please speak to the person in charge to help avoid this sexist outdated practice. It may not be intentional, but there should be options for women too. Thanks so much. read more

Love the bowling ally great staff work there. They play music that is loud and enjoyable. But it seems some people like there own music and bring in there boom box and play there music it is very distracting listening to music provided by bowlers and music from people bringing there own music . Manager said there is nothing the can do and that is common for this to be done. read more

Let me start out that the last time i went to a bowling alley was about 40 years ago. My mom was a cocktail waitress & bowled in a league at one. We would go up after school and bowl. Fast forward to 10/05/2024 i was planning my 10 year olds bday party & my neighbor told me they had just done her grandsons here & how nice it was. So I looked online and booked it without stepping foot into the place. I had my daughter who turned 10 & 6 other fully energetic 10 year olds. When I arrived I was immediately greeted by Chase he showed me where we were going to be at and introduced me to Gerhard who would be helping with things. It was such a beautiful set up nothing that I could have expected from a bowling alley. When the others arrived Melissa helped with the shoes. Chase, Gerhard and Melissa provided impeccable customer service. Although they had other guests they would check in often to see if we needed anything. They kept the food coming and the beverages flowing and always with a smile. I myself being a Supervisor was very impressed with their service. It's so hard to get good service these days and especially with the 7 10 year olds I had in the group. My daughter said she loved the party and all her friends said that they had a great time! She even said she wanted to do it again! Our party was 10/05 at 2PM. Thank you again Chase, Gerhard and Melissa for making my big girls double digit party a special day! read more

Visited today and had a great time! The manager Jason was extremely kind and helpful helping us find balls for our kids! The gentleman with the long hair working the shoe counter was respectful and kind as well. Lastly Connie our server was AMAZING! Super attentive and sweet! She checked in on us several times making sure we had refills and whatnot. Bowlero was definitely worth it! I would definitely recommend! read more

We had reservations at big Al's in Ontario and they wouldn't let anyone in because there was a fire apparently. So everyone that was there had to cancel. So the party of 13 and I drove to bowlero in Fontana and they took care of us so well after hearing our predicament. On extreme short notice with in minutes they got us a birthday set up with two lanes and everything went even better than we could've imagined. They went above and beyond! My wife cried she was so happy and super impressed knowing our son was happy. Our son had an unforgettable birthday thanks to the entire staff. Thanks again we all an amazing time. Can't wait to come back! read more

We have been here 2 times in the past couple of weeks and have had a great time! The customer care is amazing at this location! Marquis made our 2 hours at the alley feel like home! He went above and beyond to provide great service and hospitality! You don't see that anymore! He was kind, courteous and attentive! We felt like family to him! While he stood out all of the team members were amazing! Paul, Marco, and Melissa are a few we interacted with! Great job team! We will be back for sure! You guys turned Bowlero into a great experience for our family! read more

Bowlero Fontana - Bowling Near Me - Fontana, California

We came here spur of the moment on a Saturday night and we were not disappointed. The Buffalo wings were good. There was a good variety of music. Bathrooms and facility itself was clean. The star of the evening was Dre. His customer service was unmatched. He was so attentive to our group and checked on us all night. He met all of our needs. He was very polite and never made us feel like we were bugging. We will definitely be back in the future because of the time and care he took to provide outstanding service. read more

Bowlero Fontana - Bowling Near Me - Fontana, California

Always a great experience... We've ran into G numerous times and he always has a great attitude and makes everyone in the building have a great time. Best place in the IE the roll the ball. read more

As far as I know it is the only bowling alley in foghana when I go with my kids we always have a good time I just wish there were some more different kinds of entertainment in Fontana read more

So glad i didn't bring my 8 year old BLAXK son to a bowling alley where they have a security guarding and metal detector wand. I use to come here at night allll the time with my friends and daughter when she was little. I'm not use to metal detectors at the bowling alley. 6 flags, yeah full bag check. Sad face. I brought my fiancé here for date night because big Al's was closed this late. I Should have made that left instead and went to Rancho! I'll stick to places where management feel safe lol nvr again here. read more

50 minute wait for our food order ( & a ) With 4 frames left our game was cut off claiming we had 1 more bowler than had paid. All bowlers had shoes but the cashier claimed we did not pay. After a 15-minute back and forth AND demanding we show our receipts, they had us start a new game because they noted that we had in fact paid. read more

Spent a fun birthday night bowling at Bowlero. Marquis was so attentive to our group. The manager, Gerardo stopped by to check on us. Fantastic customer service. Two of our group are in hospitality and would hire Marquis in a second. read more

Had a party of 20 on a Saturday the manger and server were so helpful and resolved any misunderstanding we had. They were on top of our food and drinks the whole night. They even offered my bf a drink on them for his birthday. They decorated our area for us and just took such good care of of us and our party the whole night! I believe the manger helping us was named drew or drey huge thanks to him! read more

I really enjoyed this location. They have a small area with decent quality arcade games . I came here early, around 5 p.m., on a Friday with my family. They get pretty busy around 7/8pm. We enjoy the food as well. They do have kiddie ramps, but they are not the best. They seem a little bent. Other than that, it was a good experience. Bathrooms were clean, too. read more

I had previously gone to the Rancho Cucamonga location and had a good time. I came to try the Fontana location and was very disappointed. Starting from their 18% mandatory fee on both food and alcohol to their lack of customer service. Our bowling lane had many issues throughout the night. The pins would reset when they were not supposed to, the points would not add correctly, the graphics on the screen were old. It took 30 minutes to get someone to finally come help. Never coming back to this location. read more

Bowlero Fontana - Bowling Near Me - Fontana, California

This bowling alley passed the vibe check with flying colors. Bobbi puts her whole heart and soul into the food at this Bowlero. We'll be back read more

Stopped by on a Saturday afternoon to bowl. They said it was a wait but the alley wasn't even half full. The young lady at the counter was polite. This Bowlero isn't updated like the others so we left and went to the one in Rancho Cucamonga read more

Amazing place for adult night or a fun time out with the kids. The crowd was pleasant besides Al Bundy and his crew

I bowl in a league and love the service I get from the bar Angelina is very friendly and quick always acknowledges everyone great personality read more

The best night ever!!! All the workers were soo amazing, made us feel at home! Marquis was our server for the night and let me just say, he did not disappoint! The service was excellent, always came over to check up on us, and had a smile on him face that just brightened up the mood for everyone. 10/10 night! read more

Held a holiday staff party at the Fontana Bowlero and it was fantastic. From booking to the actual event itself, the staff was exceptional. We appreciated the service from Mr. Gonzalez who ensured that our party had an amazing time. Looking forward to booking our next event at this location. read more

Great people! Great family atmosphere! Angie that works behind the bar is absolutely amazing! When the family is ready to go bowling, we are heading to Fontana Bowlero! read more

This is going to become my new go to fun place! It really was so smooth to get a lane and start bowling. Nice server and attentive manager that just walked around and checked in on us. Will be coming back, no question! read more

Just started bowling. What a pleasant experience! The staff was so accommodating and the facility is super clean.

Best bowling alley ever! The staff is so friendly and the service was outstanding. We will be back. We want to thank you for such a great experience! read more

Visited this place on a Friday for a friend's birthday. Last time I came was when it was Brunswick, many years ago. Anyways, the place looks nice... better than what I remember. I took my 6 month old and was surprised to see there wasn't a changing table in the women's bathroom so I had to get creative haha. Reason why I give this place a 4 stars... Hopefully they can add one sometime in the future for other mothers when they take small children. read more

The manager at your Bowlero "Jessica" was very rude and had an attitude. She was not willing to help or understand what I was saying. She was very demanding. She even threatened to close the lane. We were bowling trying to enjoy our time and very respectful towards her she was in no right to do what she was doing. We followed all the rules but she continued to harass us. read more

Bowlero Fontana - Bowling Near Me - Fontana, California