Let's just say the location is dark outside at night....once inside we had a great entertaining…read moreevening of mini golf. There are many other entertaining items present but I can't speak on them because we only had time for mini golf. Would I go back there? Yes. I would also want to bring more people. The more the merrier.

Went with my 7yr old and was met with a rude employee with a smart mouth. Pretty sure y'all should…read morebe begging anyone to come in cause there wasn't 1 person in there at 5pm on a Saturday. Yes I saw 13+ when I got to the door but missed it on google and the tiny joke of a sign there is. Want more business? Drop the age restrictions with the parent present. Shooting yourself in the foot. I won't go back

Had the virtual reality experience for my daughter's 9th Birthday. It was great. The kids and…read moreadults had a blast. The staff was punctual and very accommodating.They made sure everyone had a fun time!!!

I don't know his last name but a employee named Noah was amazing he treated us with the up most…read morerespect I want him at every single party also he gave us extra time at the end because we left a 20 tip thanks arcade on wheels for hiring the best employees and the greatest games

I don't typically leave reviews, but I felt compelled to share my experience. I'll start with the…read moreone positive: the facility itself was clean. Unfortunately, everything else about the visit was disappointing. My husband and I came here to celebrate my birthday, and it was also our first time visiting since recently moving to Massachusetts. When we arrived around 10:30 PM, we went to purchase tokens for the arcade games. At that time, we were told we should buy all the tokens we wanted immediately because token service would be closing in about 20 minutes. This seemed unusual considering the business advertises closing at 2:00 AM. I mentioned that we could simply use the self-service machines later if needed, but we were told those might also be shut down soon due to being short staffed. We then decided we would just get drinks and bowl instead, but we were informed that the bartender would also be leaving shortly. When I said we would just order drinks right away, we were then told the bartender was currently on break. At this point, I was confused and frustrated because we had called the business only a couple of minutes before arriving and were not told that services would be shutting down early. We had specifically planned our evening based on the posted hours. Another staff member kindly offered to sell us bottled drinks but explained he could not make cocktails until the bartender returned. While purchasing those drinks, we were also told that lane purchases would be closing soon due to the same staffing issue. At that point, we decided to just pay for two games of bowling and end the night early since it seemed like multiple services were shutting down. After we started bowling, the bartender returned from break. When I finished my drink and went to the bar to order a mixed drink, I stood there waiting for some time. The bartender made eye contact with me, but then proceeded to serve another guest who had just walked up after me. I found this frustrating and ultimately decided not to order anything further. I understand that staffing shortages happen and that employees can have difficult shifts. However, the lack of communication about services closing early and the overall experience made what was meant to be a special birthday outing very disappointing--especially as a first experience at this establishment. I hope this was an isolated situation, but based on this visit, I unfortunately would not recommend it.

I don't understand how this place has such bad reviews! If youre in the area I would definitely…read morerecommend coming! The games were amazing quality and very clean. The staff were also amazing. They also had my favorite game Project Diva!! I'll definitely be coming again!!!

So so fun!! I saw online that they have $4/game bowling Sun-Thur 11a-1p so headed on down. What I…read moredidn't realize is that at noon they turn on all the disco lights, which was so fun!!! Drinks are crazy expensive ~ fountain drink was $4, so maybe bring your own drinks. Had the place to ourselves that early on a Sunday, staff was very helpful on recommending ball weights and hand hole position sizing as I hadn't played in over a decade.

Pure, cheap fun. Just go; you won't be sorry. I hadn't been bowling in 40 years and decided to go…read moreduring a stretch of very bad weather. Best decision ever. Great staff and facilities. Food and beer round out the experience. Go give it a try.

I can't give it more. I wish I could and this place has really great potential but management needs…read morehelp. I went for a bday party. The room was fine. The set up was cool. It's typical set up. So what you'll get at other facilities, you'll get here. The facility is AMAZING!!! There is so many things to crawl through, run around, stairs and slides, basketball courts to have little games. Two personal size trampolines that's one jumper at a time. That can be an issue if they don't have a timer for it and the line gets long. I didn't see a long line because the kids would leave and play around the whole facility. They had a small gaming room that I did t check out but I can only assume it's like other arcade spots. Only a bit smaller section. They had this one area that you can be on the second floor and launch balls down to the ground floor with a bit of force to make it fun and give you the illusion that you have a powerful gun. You can throw those balls around and hit each other, they were soft. In the middle of that room there's an apparatus that blows air up and makes these balls float and come out of the top of a 4 foot tube. Again, it's cool for 2-7 year olds. Maybe even 8-9 Yr olds would have fun in this room. This place is really big. You can't keep an eye out on your child. That's how many tunnels they are and how fast the kids can come through there that you'll lose your eyes on them. If you're the parent that needs to keep an eye on your child 100% of the tiMe, get socks and join in on the fun with them cause from the ground you will not be able to do it. They have a toddler section. A small version that they can easily have fun there too. NOW.... As for the 3 stars... I couldn't give more but if they fix this one section or gap in their business this place can be a 4.5 to 5 star facility. The tops of the slides: DUSTY. Needs a cleaning. And WEEKLY too! NOT monthly. The staffing!! The staff was very very short. The line at the concession stand was too long and the wait was insane, especially for a place that was starting to get full. I went on a Saturday around 11am... that's PRIME! TIME!! That's when you would have a FULL STAFF! Two staff at the concession stand, two staff setting up the party rooms, two in the front, two roaming the play area. .... That's just for the weekend staffing. Weekday, knock it down to ONE or less in all the areas that I listed. But it gets better and this is the ending. As we were in the front. One of the staff that was there happen to have a relative that she hasn't seen in a long time. I know this by her reaction and by what she said and how her convo went. She said, "when did you get in motherfu&!3r?!" Loud and clear. My wife said that shortly after she said, "my bad for my language".... Umm too late sweet pea. Thank God my son didn't hear that. I would have been upset if I had to explain to him that's not a word you use. So that was our intro to this place. Not a good start. Would I return? Yes and I'll bring in my own snacks to avoid waiting 10 min for a bottle of water or drinks. And put ear muffs on my children. That's all folks.

This was by far the worst experience I've ever had with any staff. Unfortunately they were short…read morestaffed only had three people working. The manager was very very rude and unprofessional. I was "supposedly" allowed to arrive 15 min early to set up they wouldn't let us in the room until exactly 11. I was given attitude from the manager when I was asking simply questions and was told, "trust us we've been working hard all week for this." I don't know what that consisted of the room wasn't set up, I didn't have enough plates or utensils. The party attendant was no where to be found and non existent. One of the moms was trying to help me out and was yelled at by an employee. I will say the only helpful and apologetic employee there was Esmael (probably spelled that wrong). He had patience with us and answered all my questions. But unfortunately he was also running two other parties at the same time. When I originally booked and spoke to someone the person advised me I could just pay for the other additional children at the same party rate. Well apparently that's not how that works. Any additional adult and child is regular admission fee which gets to be very expensive very quickly. I paid $700 and this was more of a headache. And I received very little help at all. The manager just tried to argue with me (when in fact I didn't intend on arguing) and I shut it down telling her it didn't matter that I was still paying. Another thing is the cleanliness. The playscape I can understand that probably is difficult to clean. But the floor in party room was very sticky. The women's bathroom had a toilet constantly flushing which didn't allow any other toilet to flush. There was no toilet paper in the stalls. We were there when it opened, how were the bathrooms not cleaned from the prior day? Also the hand sanitizer stations were empty. All in all if you're looking to book a party just don't. Save yourself the torture and aggravation. For the amount of money I paid I expect at least some help and some courtesy and respect as a customer. I didn't expect to have the red carpet rolled out. Just treat us with kindness is all I ask for.

This is your average roller-skating place. They have a big parking lot which is good because it…read moregets quite busy. We came here with a group of our girl scouts for an event that was said to be a special one for them. There was only one thing that it made it special for them, face painting but nothing else that signified that it was a girl scout event. Nonetheless, the girls still had a lot of fun. What we like about this place is that they rent the training walkers for younger kids that aren't good on skates yet. They have a place to grab a quick bite and a drink, laser tag, a play climber, and an arcade. I was really surprised at the extra cost for the play climber - it is nothing fancy or super fun and should really be included in the entry price since it is right next to the skating floor.

Rude staff, outrageous prices, mediocre rink. For the prices that they charge they should install a…read moremuch better sound system. Overall VERY disappointed. How could it possibly cost a family of six $180 to take the family skating and to have pizza?!!!!! What business charges toddlers full prize?

Round 1 is an arcade on steroids--massive, loud, and insanely fun. It's like a casino for kids…read more(although there is a bar for adults too). The games range from DDR and Galaga to VR, skee-ball, and endless claw machines, but they burn through credits fast, so pace yourself! The bowling is pretty upscale, with comfy seating, slick lanes, and rental shoes that don't feel like torture devices. Add bumpers by tapping a checkbox on the touchscreen. So cool. Even the food is solid, with burgers, pizza, and a Japanese menu. Tucked in a mall corner, it feels like its own world, and the friendly staff keeps the vibe fun. We came for our 10-year-old but had just as much fun--just bring a budget!

5 years later and I can say this will be my last visit here. Went earlier today and was impressed…read morewith all the new machines and ACTUAL working ones. Since then, the max credits for the claw machines is now 14. This is okay for the BIG ones, but for ones the size of your pointing finger, that's just GREED! As for the games themselves, the claws feel so god awfully weak. I would love to show a video, but security gave me the signal to stop recording (only failed like 20x on the same machine). There's also the cheeseball one where it grabs the ball, hovers in place for a few seconds so the ball falls out and then you repeatedly pray that you get it after one more try. There has to be a balance of impossible and fair wins, but this location doesn't have it.

This is a decent hotel for a casual trip to a Casino, but for a business conference, it was kind of…read morea let down. The hotel room didn't have a desk so I made a makeshift desk with the chair and an ironing board. I'm like the MacGruber of business travel. The pillows were actually decent and the room was nice too. The bed was comfortable and the guest bath had nice toiletries and a nice decor. It's way more expensive for a room than it should be considering the amenities at the casino. There's a sports bar that was huge and they also have an outdoor courtyard for watching sports (and other stuff too I'd imagine). Terry Bradshaw's head is even bigger on that TV. A lot of the restaurants are closed during certain weekdays, but the Italian pizza place/restaurant across the street was amazing. Go there for sure!

As a Floridian, I did not know a casino existed in the middle of Massachusetts. We stayed one night…read morein the king suite and it was a great room! I loved the decor and space. I also felt very clean in the room- no carpet (yay!). I also love that the casino is non-smoking. A few things that fell short of 5 stars- there is a place for valet parking- but no valet parking. On one side of the casino the ATM machines weren't working so we had to go to the complete other side. I loved the huge shower- and it was equipped with soap/shampoo/conditioner, but there was no shelf to put your own toiletries on.

Do not buy a gift card online from this business. I bought one back in August for a birthday…read morepresent for my nephew. They charged my card but I never received the gift card. I've emailed, called, left messages and no one will answer. I'm not a local so I can't physically go into the place.

Decided to take my kids here as the last outing for summer vacation. Paid for tickets online drove…read morean hour and a half only to have it locked up lights out and no one answering the phone. So now I'm out 120 bucks and our last hurrah the summer is ruined. Definitely not anything fun about this city