Had the virtual reality experience for my daughter's 9th Birthday. It was great. The kids and…read moreadults had a blast. The staff was punctual and very accommodating.They made sure everyone had a fun time!!!

I don't know his last name but a employee named Noah was amazing he treated us with the up most…read morerespect I want him at every single party also he gave us extra time at the end because we left a 20 tip thanks arcade on wheels for hiring the best employees and the greatest games

I don't typically leave reviews, but I felt compelled to share my experience. I'll start with the…read moreone positive: the facility itself was clean. Unfortunately, everything else about the visit was disappointing. My husband and I came here to celebrate my birthday, and it was also our first time visiting since recently moving to Massachusetts. When we arrived around 10:30 PM, we went to purchase tokens for the arcade games. At that time, we were told we should buy all the tokens we wanted immediately because token service would be closing in about 20 minutes. This seemed unusual considering the business advertises closing at 2:00 AM. I mentioned that we could simply use the self-service machines later if needed, but we were told those might also be shut down soon due to being short staffed. We then decided we would just get drinks and bowl instead, but we were informed that the bartender would also be leaving shortly. When I said we would just order drinks right away, we were then told the bartender was currently on break. At this point, I was confused and frustrated because we had called the business only a couple of minutes before arriving and were not told that services would be shutting down early. We had specifically planned our evening based on the posted hours. Another staff member kindly offered to sell us bottled drinks but explained he could not make cocktails until the bartender returned. While purchasing those drinks, we were also told that lane purchases would be closing soon due to the same staffing issue. At that point, we decided to just pay for two games of bowling and end the night early since it seemed like multiple services were shutting down. After we started bowling, the bartender returned from break. When I finished my drink and went to the bar to order a mixed drink, I stood there waiting for some time. The bartender made eye contact with me, but then proceeded to serve another guest who had just walked up after me. I found this frustrating and ultimately decided not to order anything further. I understand that staffing shortages happen and that employees can have difficult shifts. However, the lack of communication about services closing early and the overall experience made what was meant to be a special birthday outing very disappointing--especially as a first experience at this establishment. I hope this was an isolated situation, but based on this visit, I unfortunately would not recommend it.

I don't understand how this place has such bad reviews! If youre in the area I would definitely…read morerecommend coming! The games were amazing quality and very clean. The staff were also amazing. They also had my favorite game Project Diva!! I'll definitely be coming again!!!

What's not to like about bowling? The staff was friendly and helpful when the lane wasn't…read morecalculating the score correctly. The constant videos are a little distracting and a bit annoying but that's the way bowling alleys are these days.

So so fun!! I saw online that they have $4/game bowling Sun-Thur 11a-1p so headed on down. What I…read moredidn't realize is that at noon they turn on all the disco lights, which was so fun!!! Drinks are crazy expensive ~ fountain drink was $4, so maybe bring your own drinks. Had the place to ourselves that early on a Sunday, staff was very helpful on recommending ball weights and hand hole position sizing as I hadn't played in over a decade.

I can't give it more. I wish I could and this place has really great potential but management needs…read morehelp. I went for a bday party. The room was fine. The set up was cool. It's typical set up. So what you'll get at other facilities, you'll get here. The facility is AMAZING!!! There is so many things to crawl through, run around, stairs and slides, basketball courts to have little games. Two personal size trampolines that's one jumper at a time. That can be an issue if they don't have a timer for it and the line gets long. I didn't see a long line because the kids would leave and play around the whole facility. They had a small gaming room that I did t check out but I can only assume it's like other arcade spots. Only a bit smaller section. They had this one area that you can be on the second floor and launch balls down to the ground floor with a bit of force to make it fun and give you the illusion that you have a powerful gun. You can throw those balls around and hit each other, they were soft. In the middle of that room there's an apparatus that blows air up and makes these balls float and come out of the top of a 4 foot tube. Again, it's cool for 2-7 year olds. Maybe even 8-9 Yr olds would have fun in this room. This place is really big. You can't keep an eye out on your child. That's how many tunnels they are and how fast the kids can come through there that you'll lose your eyes on them. If you're the parent that needs to keep an eye on your child 100% of the tiMe, get socks and join in on the fun with them cause from the ground you will not be able to do it. They have a toddler section. A small version that they can easily have fun there too. NOW.... As for the 3 stars... I couldn't give more but if they fix this one section or gap in their business this place can be a 4.5 to 5 star facility. The tops of the slides: DUSTY. Needs a cleaning. And WEEKLY too! NOT monthly. The staffing!! The staff was very very short. The line at the concession stand was too long and the wait was insane, especially for a place that was starting to get full. I went on a Saturday around 11am... that's PRIME! TIME!! That's when you would have a FULL STAFF! Two staff at the concession stand, two staff setting up the party rooms, two in the front, two roaming the play area. .... That's just for the weekend staffing. Weekday, knock it down to ONE or less in all the areas that I listed. But it gets better and this is the ending. As we were in the front. One of the staff that was there happen to have a relative that she hasn't seen in a long time. I know this by her reaction and by what she said and how her convo went. She said, "when did you get in motherfu&!3r?!" Loud and clear. My wife said that shortly after she said, "my bad for my language".... Umm too late sweet pea. Thank God my son didn't hear that. I would have been upset if I had to explain to him that's not a word you use. So that was our intro to this place. Not a good start. Would I return? Yes and I'll bring in my own snacks to avoid waiting 10 min for a bottle of water or drinks. And put ear muffs on my children. That's all folks.

Update: you now have to buy Billy Beez socks for every person playing. The socks are $2.95. I'm…read morehoping not to lose them.

This is your average roller-skating place. They have a big parking lot which is good because it…read moregets quite busy. We came here with a group of our girl scouts for an event that was said to be a special one for them. There was only one thing that it made it special for them, face painting but nothing else that signified that it was a girl scout event. Nonetheless, the girls still had a lot of fun. What we like about this place is that they rent the training walkers for younger kids that aren't good on skates yet. They have a place to grab a quick bite and a drink, laser tag, a play climber, and an arcade. I was really surprised at the extra cost for the play climber - it is nothing fancy or super fun and should really be included in the entry price since it is right next to the skating floor.

Rude staff, outrageous prices, mediocre rink. For the prices that they charge they should install a…read moremuch better sound system. Overall VERY disappointed. How could it possibly cost a family of six $180 to take the family skating and to have pizza?!!!!! What business charges toddlers full prize?

5 years later and I can say this will be my last visit here. Went earlier today and was impressed…read morewith all the new machines and ACTUAL working ones. Since then, the max credits for the claw machines is now 14. This is okay for the BIG ones, but for ones the size of your pointing finger, that's just GREED! As for the games themselves, the claws feel so god awfully weak. I would love to show a video, but security gave me the signal to stop recording (only failed like 20x on the same machine). There's also the cheeseball one where it grabs the ball, hovers in place for a few seconds so the ball falls out and then you repeatedly pray that you get it after one more try. There has to be a balance of impossible and fair wins, but this location doesn't have it.

Food was alright but this place is dirty. Things are broken. No one really assigned to our party to…read morehelp us or help with orders. They should burn the place down and rebuild something worth spending money on.

This is a decent hotel for a casual trip to a Casino, but for a business conference, it was kind of…read morea let down. The hotel room didn't have a desk so I made a makeshift desk with the chair and an ironing board. I'm like the MacGruber of business travel. The pillows were actually decent and the room was nice too. The bed was comfortable and the guest bath had nice toiletries and a nice decor. It's way more expensive for a room than it should be considering the amenities at the casino. There's a sports bar that was huge and they also have an outdoor courtyard for watching sports (and other stuff too I'd imagine). Terry Bradshaw's head is even bigger on that TV. A lot of the restaurants are closed during certain weekdays, but the Italian pizza place/restaurant across the street was amazing. Go there for sure!

Eh - it was ok. It's in a sketchy part of town. I pulled into a parking spot and saw two guys…read morewalking over to a car and picked up drugs... This was confirmed when I heard them talking about how much money each of them would make off of it in the elevator. I have been to many casinos including MGM and even though casinos probably have drug deals - they are by people smart enough to be discreet and not talk about it in the hallways and elevators. Not here! Springfield has a lot of Violence and drug activity and I am surprised that MGM built a casino there. They should have kept their brand at Foxwoods. Inside the casino the layout is pretty tight, slot machines are very close together. We didn't try any restaurants because we had just come from dinner. We didn't stay long - didn't like the vibe. Most likey won't go back. Seriously - sketchy. Other reviewers are right.