I've seen a couple of "curiously" poor reviews here on Yelp that are POLAR OPPOSITE of the experiences I/we have had over the past month.
For us, it's been SUCH a great time... EVERY time! For the past month we have been meeting at Lucky Strike for our Vineyard Church of Augusta Small Group study.
Lucky Strike has been gracious enough to provide us with a meeting room for each study, and also reserve two lanes for us to bowl after our study.
Each time, members of our group have noted how impressed they were with the facility, the lanes, the technology, AND especially the staff.
Specifically, the below individuals have made our study/bowling nights SUPER nice:
Christie (Facility Manager): Even though she is always crazy busy and multi-tasking, she is intentional about checking in to make sure we're enjoying the time.
Emma (Operations Manager): When we first approached Lucky Strike about having our study there, Emma talked us through what they had to offer and how they could accommodate us. and Ever since then, she has been instrumental in ensuring every single study/bowling night is just as or even more satisfying than the previous!!
Zack: (Front Desk) He is always really attentive and has on multiple occasions assisted me while I was standing in a long line of people checking in. He knew we'd already checked in and understood we needed more shoes for ppl who showed up late.
Morgan and Cortez (Servers): Now THIS is a fantastic aspect of Lucky Strike's service to their customers (pun intended)!! It is really, REALLY nice to have Morgan and Cortez come to our section and actually take the group's food and drink orders. This allows us to maximize and enjoy our time together without having to individually get our own items, potentially delaying the games. Both Morgan and Cortez have been super sweet, attentive and consistently ensuring we have everything we want or need.
Lastly, the food is NOT from your typical "zero creativity" bowling alley menu. We have YET to order any food that did not exceed our expectations. I have been thoroughly surprised at this, because we all know menu pictures can be deceiving.
We will be bowling here frequently and we are DEFINITELY hoping to make this an annual Summer event, as the entire Lucky Strike staff have been nothing short of AMAZINGLY inviting, personable and accommodating!! read more